Rated 5 out of 5 by manollo no title
great Hotel - great Service - nice Food - do not understand why breakfast terrace is closed for lunches
August 18, 2014
Rated 5 out of 5 by MJKo The best hotel I stayed ever
Every staff, from doorman to restaurant manager, is well trained so that you don't need to worry about service here. Cost is rather high but it's worth to pay. One bad thing is there are not many things to do if the weather is not good.
May 9, 2013
Rated 5 out of 5 by DinoSPG Simply the Best!
This was the best experience! We had a great time and are looking forward to our next stay.
Exceeded all expectations and they should be proud.
July 18, 2014
Rated 4 out of 5 by Glider Great hideaway in nature
If being close to nature and breathtaking scenery is what you are looking for, this hotel is the place to visit. Wonderful property, Neat and clean, Didn't enjoy the F&B though, found it utterly overpriced.
November 8, 2012
Rated 5 out of 5 by VSDaku01 Probably the best hotel I have stayed at !!!
The service could not be better !!
The rooms are great and luxurious. The location and site is wonderful. Actually when going on the "sound of music" tour, they point out the hotel as a landmark !
November 10, 2011
Rated 5 out of 5 by Thanoh Absolute Perfection!
Perfection beyond my expectations. Nothing is to small or to big as it pertains to service. I highly recommend this hotel especially for those who expect nothing but the best.
May 19, 2014
Rated 5 out of 5 by S711 Excellent hotel, especially the staff
It is really a first class hotel.
The staff was excellent, and gave me an answer for every request.
Me and my family, will certainly return to this hotel.
May 15, 2014
Rated 5 out of 5 by Mayday This hotel differentiates due to friendliness of staff
- beautiful location
- all staff members are very helpful and friendly
- very good food
- excellent SPA
- good quality in all aspects
- very romantic set up
- elegant rooms
February 17, 2013
Rated 5 out of 5 by RTLnl Excellent service
From the friendly reception to the surprises in the room, the beautifull facilities and extremely helpfull staff. This stay was one to remember.
February 17, 2013
Rated 5 out of 5 by FLYAIR FLYAIR
For me one of the best Austrian Hotels,
great location, cosy atmosphere, excellent service, friendly and efficient staff.
October 14, 2013
Rated 5 out of 5 by Jacco1975 Wonderful environment
Wonderful hotel in a great natural environment. Hotel employees are very friendly, the service is at a great level!
September 16, 2013
Rated 5 out of 5 by Jussi75 Great hotel & service
We spent a reward night at the hotel and got a very nice junior suite.
The service was great all through the stay.
August 2, 2012
Rated 5 out of 5 by VK50 Wonderful Stay - Well worth crossing Europe and even an Ocean or Two for!
The setting in which the hotel is located is of great natural beauty and the exceptionally attentive and properly trained staff made my family and I feel very welcome and appreciated at all times. Our rooms were of good proportions, very comfortable and tastefully decorated. The quality and very large selection of items which one could choose to eat or drink for breakfast was exceptional - probably the best breakfast experience we have ever had outside our own home! The lunch and dinner menus were also thoughtfully designed, prepared and presented by the staff and were also of a very high standard. Boating and swimming in the lake next to the hotel were very much enjoyed by our family as was the viewing of the replenishment of the lake's fish population next to the hotel's fish smoking facilities. The underground car parking facilities were excellent as were the facilities of the spa. Finally, the general condition of the remainder of the hotel's interior and exterior spaces was of a very high standard. Although an objective hotel review should be properly balanced with some negative observations - I am afraid that I can't think of any!!! All in all, a very pleasing and relaxing stay at one of the world's best luxury small hotels - very, very highly recommended.
July 9, 2014
Rated 5 out of 5 by rs714 Amazing Hotel & Stay!
Beautiful Hotel, Excellent Service, Amazing Restaurant, Beautiful Setting, what more is there!
August 19, 2013
Rated 5 out of 5 by Legaleagle Superb Luxury
The best luxury hotel ever, superb staff, unsurpassed food and excellent hospitality
April 30, 2013
Rated 5 out of 5 Spectacular setting
Wonderful appointments and extremely friendly staff!
August 7, 2012
Rated 5 out of 5 by MrsNobody Wonderful hotel
there's nothing to say, it's just perfect
March 24, 2014
Rated 5 out of 5 by Vincos Dreamlike Property in a Dreamlike Setting
OVERALL IMPRESSION: It’s the promise of staying in places like this one that keep me so loyal to the SPG program. Sheer perfection. Not hard to believe it was a favorite of Empress Sissi and the crowned heads of Europe right down to today.
SPG RECOGNITION: Spectacularly good. This is one of the those hotels that could rest upon its well-deserved laurels but constantly strives to out-do itself. They seem to make every guest feel like a king…and that’s the secret! Upgraded to a view suite (using a Suite Certificate). All special requests meticulously honored. Beautiful in-room Welcome Amenity. Personalized check-in and property tour. Complimentary access to the glorious Spa.
THE ROOM: Absolutely gorgeous one bedroom with incredible views in all directions.
LOCATION: It one of the most magnificent Alpine settings imaginable - we hit on perfect Autumn days and our pictures - taken from our room - look like postcards. Salzburg is a short drive away as well as numerous charming Alpine villages.
EXCEEDED EXPECTATIONS: Everywhere. From lunch on the lakeside terrace to dinner in the fusion Asian restaurant to the Platinum Amenity enormous buffet breakfast. I loved the small but exceedingly charming Sissi Museum, the gorgeous grounds, the marvelous art and the genteel Old World service style of the staff.
DID NOT MEET EXPECTATIONS: Not a single element.
ONE THING TO KNOW: If you are planning a journey to Austria, make certain to include a stay here - it will be a highlight of your journey. This would be one points redemption splurge that really pays off.
January 21, 2014