Rated 5 out of 5 by Kay80 The Check IN Process
The gentleman who checked us in was absolutely the most helpful person. He has been an 8 year employee at the hotel and I believe service and helpfulness was his middle name. He gave me his card, but we are still traveling and I can't find it. At any rate, he made our stay.
June 12, 2013
Rated 5 out of 5 by nscerri Definitely one of the best hotels
This is one of the most wonderful hotels I ever went. Its location is very nice. The service was excellent, and all the staff was very helpful. Breakfast is an experience and the quality and service is great. The SPA was very nice as well
I highly recommend this hotel.
October 17, 2012
Rated 5 out of 5 by JonW Great hotel, lovely surroundings
We only stayed a night but would love to come back. A Perfect place to relax and enjoy the great Austrian nature! The hotel is very nice and modern but has that great historical aura. We can really recommend this hotel for a weekend hideout!
October 10, 2012
Rated 5 out of 5 by MJKo The best hotel I stayed ever
Every staff, from doorman to restaurant manager, is well trained so that you don't need to worry about service here. Cost is rather high but it's worth to pay. One bad thing is there are not many things to do if the weather is not good.
May 9, 2013
Rated 4 out of 5 by Glider Great hideaway in nature
If being close to nature and breathtaking scenery is what you are looking for, this hotel is the place to visit. Wonderful property, Neat and clean, Didn't enjoy the F&B though, found it utterly overpriced.
November 8, 2012
Rated 5 out of 5 by VSDaku01 Probably the best hotel I have stayed at !!!
The service could not be better !!
The rooms are great and luxurious. The location and site is wonderful. Actually when going on the "sound of music" tour, they point out the hotel as a landmark !
November 10, 2011
Rated 5 out of 5 by Mayday This hotel differentiates due to friendliness of staff
- beautiful location
- all staff members are very helpful and friendly
- very good food
- excellent SPA
- good quality in all aspects
- very romantic set up
- elegant rooms
February 17, 2013
Rated 5 out of 5 by RTLnl Excellent service
From the friendly reception to the surprises in the room, the beautifull facilities and extremely helpfull staff. This stay was one to remember.
February 17, 2013
Rated 5 out of 5 by FLYAIR FLYAIR
For me one of the best Austrian Hotels,
great location, cosy atmosphere, excellent service, friendly and efficient staff.
October 14, 2013
Rated 5 out of 5 by Jacco1975 Wonderful environment
Wonderful hotel in a great natural environment. Hotel employees are very friendly, the service is at a great level!
September 16, 2013
Rated 5 out of 5 by Jussi75 Great hotel & service
We spent a reward night at the hotel and got a very nice junior suite.
The service was great all through the stay.
August 2, 2012
Rated 5 out of 5 by MrsNobody Wonderful hotel
there's nothing to say, it's just perfect
March 24, 2014
Rated 5 out of 5 by rs714 Amazing Hotel & Stay!
Beautiful Hotel, Excellent Service, Amazing Restaurant, Beautiful Setting, what more is there!
August 19, 2013
Rated 5 out of 5 by Legaleagle Superb Luxury
The best luxury hotel ever, superb staff, unsurpassed food and excellent hospitality
April 30, 2013
Rated 5 out of 5 Spectacular setting
Wonderful appointments and extremely friendly staff!
August 7, 2012
Rated 5 out of 5 by Vincos Dreamlike Property in a Dreamlike Setting
OVERALL IMPRESSION: It’s the promise of staying in places like this one that keep me so loyal to the SPG program. Sheer perfection. Not hard to believe it was a favorite of Empress Sissi and the crowned heads of Europe right down to today.
SPG RECOGNITION: Spectacularly good. This is one of the those hotels that could rest upon its well-deserved laurels but constantly strives to out-do itself. They seem to make every guest feel like a king…and that’s the secret! Upgraded to a view suite (using a Suite Certificate). All special requests meticulously honored. Beautiful in-room Welcome Amenity. Personalized check-in and property tour. Complimentary access to the glorious Spa.
THE ROOM: Absolutely gorgeous one bedroom with incredible views in all directions.
LOCATION: It one of the most magnificent Alpine settings imaginable - we hit on perfect Autumn days and our pictures - taken from our room - look like postcards. Salzburg is a short drive away as well as numerous charming Alpine villages.
EXCEEDED EXPECTATIONS: Everywhere. From lunch on the lakeside terrace to dinner in the fusion Asian restaurant to the Platinum Amenity enormous buffet breakfast. I loved the small but exceedingly charming Sissi Museum, the gorgeous grounds, the marvelous art and the genteel Old World service style of the staff.
DID NOT MEET EXPECTATIONS: Not a single element.
ONE THING TO KNOW: If you are planning a journey to Austria, make certain to include a stay here - it will be a highlight of your journey. This would be one points redemption splurge that really pays off.
January 21, 2014