Sheraton Mirage Port Douglas Resort

  • Port Douglas Road
  • Port Douglas,
  • Queensland
  • 4877
  • Australia
  • Map
 

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 342 reviewers.
Rated 4 out of 5 by Gret place to stay First class stay, although he meals and beverages are expensive, the resort provided the best value for money in Port Douglas. We would definitely stay there again. August 15, 2015
Rated 5 out of 5 by Relaxing vacation at this iconic property. My wife and I recently had a wonderfully relaxing vacation at Sheraton Mirage Port Douglas. The much needed renovation was in full swing and the work was being managed so professionally that it had little impact on guests - very quiet and unobtrusive. The new rooms look amazing! We experienced friendly and attentive service in all areas. While the restaurant staff was wonderful, there was potential for improvement regarding the food. During our stay a new Food and Beverage Manager had just been appointed and gradually we could see some small positive changes. The property itself - location, gardens, lagoon pools, prime beach front - is truly unique. August 12, 2015
Rated 4 out of 5 by Renovations in Progress This hotel is a showing its age and needs an update now. Luckily we saw several signs around the resort advising they were in the process of updating all of their guest rooms. The pools and grounds are amazing. Once the renovations are complete this hotel will be a true five star resort. Until then taper your expectations appropriately. July 20, 2015
Rated 2 out of 5 by Family vacation Great location! And that's where it ends. Rooms dated and smelly but they are redoing shortly. Concierge with limited hours. Work out facility poor with limited hours. Restaurants in town were great but transpiration at night is limited. Beach area very nice and you can walk in town during day. Don't eat at hotel. Food is overpriced, limited, and sub standard. Bell staff very helpful and friendly. Not typical of class of hotel! July 8, 2015
Rated 4 out of 5 by Great pools and restaurants Love the range of lagoon pools and the restaurants were excellent. The dining vouchers are a great idea and the staff all friendly and helpful. Unfortunately, each day of our 8 day stay, I had to help myself to the house keeping trolley to replenish something that had been forgotten- tea bags, milk, shower gel, towels etc. I would like to suggest that if possible, (not in school holiday time) a particular pool is designated as an 'Adults Only' pool. There are so many to choose from that when I was really hoping to relax and chill out, children squealing in all the pools dulled the ambience somewhat. July 8, 2015
Rated 4 out of 5 by Sheriton Mirage Resort....no longer a mirage! My wife and I had the pleasure of staying at the Sheriton Mirage Resort at Port Douglas in early June this year. We were not disappointed, accommodation was very comfortable and spotlessly clean and the buffet breakfast was first class. It was just simply a joy to be there and enjoy ALL the facilities; finally. The staff were of world standard, an absolute credit to the Resort and it's management team. All the staff greeted you whenever they made eye contact with you. They say the staff in any organisation are a reflection of its leader/s...obviously they have a very sharp GM running the place. Special thanks to "Andrew(?)" the duty manager for services above and beyond. He was the consummate professional. Will we be back?...you betcha June 14, 2015
Rated 3 out of 5 by Needs Improving There were several errors on our reservation, I feel the breakfast should be of a higher standard ( the danishes were not fresh). Overall I feel the staff came across as inexperienced/unsure a lot of the time. June 5, 2015
Rated 2 out of 5 by This Hotel needs to Improve greatly Room 3316 1. The Toilet did not flush properly (button did not close after a flush). Advised the staff at the reception desk, problem not fixed! 2. The tap on the right hand basin in the bathroom does not work properly. Advised the staff at the reception desk, problem not fixed! 3. The carpet was filthy with brown stains. Again I advised the staff at the reception desk and they did not arrange to clean the carpet. 4. The bathroom light would not turn off, I advised the staff at reception and the problem was fixed. All notifications were in writing. Sorting out one of four problems is not satisfactory, particularly in a five star hotel. Jeremy June 1, 2015
  • 2015-09-02T19:57:05.477-05:00
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