Sheraton Mirage Port Douglas Resort

  • Port Douglas Road
  • Port Douglas,
  • Queensland
  • 4877
  • Australia
  • Mapa
 

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política del plan familiar

El hospedaje para los niños menores de 17 años es de cortesía en las camas disponibles en las habitaciones. Se pueden cobrar cargos adicionales por todo tipo de camas plegables y cunas. Restaurantes Los niños menores de 3 años cenan gratis en el restaurante Lagoons. Los niños entre 4 y 12 años pueden cenar del menú infantil. Traslado hacia y desde el aeropuerto Los niños entre 2 y 12 años viajan en el autobús de traslado hacia y desde el aeropuerto con precios especiales para niños. Los niños menores de 2 años viajan de cortesía. Tenga en cuenta que no hay asientos para bebé en el servicio de traslados.

Rated 3.8 out of 5 by 258 reviewers.
Rated 2 out of 5 by This Hotel needs refurbishing Whilst the grounds are still lush and beautiful the Mirage is in desperate need of a refurbishment. The room decor and furniture is dated and the bathrooms are probably from the original build. The bedding in our room was uncomfortable and again in need of replacement. Food quality was average and for a resort of this size quite limited, and over-priced. We also spent time at other hotels in Port Douglas and whilst they did not offer the same lush feel, found them to be modern and offering better food quality and superior value for money. July 6, 2014
Rated 1 out of 5 Not a 5 Star Venue Sheraton Mirage - Port Douglas The venue did not make me feel like it was a 5 star venue. If this is what '5 star' is - then I'm disappointed. Reasons are as follows: * Poor communication with staff with drink & food orders at the pool area. They kept trying to find the recipients, while food & drink got cold. * Twice, my cocktail order was simply forgotten * Poor breakfast buffet layout. A major constant jam where the pancakes & waffles were. Move them to a different position * Have an actual ordering system for hte omlettes for the breakfast buffet versus spending ages waiting to be asked for your order. Seemed random & poor * Villa did not have a mini bar - poor * AUSTAR DID NOT WORK at my villa - despite 3x calls. Staff tried to fix it, but being an analogue system, many of the channels didn't work. * The 'passport' program was good, but very very poorly explained in the documentation. This can be easily fixed, if you call me, I'll explain how (I'm not wasting my time here an now explaining it to you). * I was so unimpressed 'overall' that I chose not to use the 'kids club' that was available. I simply didn't trust the calibre of who would likely be there. Probably a backpacker (like many of the 'casual' staff on hand. * My villa didn't have a hotel guide. I didn't know what facilities were available or where. Yes, there was mention of a digital one - but I'm on holiday, and I'm not wanting to touch my computer / tablet & phone. Those things remind me of work. You were trying to force me to use use my work tools in order to find out what facilities you have. IN the end, I discovered that I was entilted to a paper everyday (but never knew about it). That really pissed me off. NOT 5 STAR. NEVER WILL I RECOMMEND YOUR VENUE. Sorry to be so blunt, but it's how I feel. July 5, 2014
Rated 4 out of 5 by Excellent resort Although the facilities are scheduled for a refresh, the resort layout and beach is impressive. The staff were extremely positive and helpful at all times. I would recommend this resort to families more than for couples. July 3, 2014
Rated 4 out of 5 by Always a relaxing break Always enjoy relaxing into the Port Douglas Mirage surroundings. We are Cairns locals and have been coming since the opening week Other than breakfast, you would not know the number of people at the resort. The only downside is the rooms need a little refreshing, and the beds need replacing( which I think they are working thru) ours was not up to a standard we would expect - poor sleep is always a bummer. June 30, 2014
Rated 1 out of 5 by Run down Walked in the room and walked out. Carpets were dirty room run down. Stayed at another hotel. Very very disappointing for a Starwood hotel. Staff was excellent and very understanding. July 1, 2014
Rated 5 out of 5 by This hotel has great facilities and staff We thoroughly enjoyed our stay at Sheraton Mirage Port Douglas. The rooms are spacious, the grounds beautiful and the staff very friendly and professional. June 30, 2014
Rated 3 out of 5 by DIsappointed with staff responsiveness We had issues with the rate that we booked. We were quoted a locals rate, then we were told that we couldn't have breakfast and had to pay more for the same room. When we checked in we were then told they would include breakfast. However, this was not put into the system and we were charged on our credit card after checkout for the breakfast which we would not have had if we knew we were going to pay. I then had to ring to have this amount refunded. We are locals who have stayed before but I'm not entirely sure if I will bother again. June 23, 2014
Rated 3 out of 5 by Loved the location Love the size of the room, the grounds and the pool area. However it is dated and looks tired. Also it would have been good to have better and less expensive snacks and dining on the premises. When refitted we would definitely come back again. June 27, 2014
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