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Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs will incur extra charges. Dining Children ages 3 and under dine for free in Lagoons Restaurant. Children between the age of 4 and 12 can dine from the children's menu. Airport Shuttle Children between the age of 2 and 12 years travel on airport shuttle bus at children prices. Children under 2 years of age travel free. Please note, there are no baby seats in the coach service.

Rated 3.8 out of 5 by 300 reviewers.
Rated 3 out of 5 Slightly Dated The main feature of this resort is the pool areas which are beautiful. We did notice that the property needed some basic upkeep such as tiles fallen off the pool wall, hardwood decking had started to deteriorate so tape had been put over it to avoid splinters. The rooms would have been top notch in their day but need a refurbishment. Excellent location right on four mile beach but would recommend a car to get into Port Douglas centre. October 20, 2014
Rated 5 out of 5 by fantastic Fantastic hotel servicing an absolute must see location October 19, 2014
Rated 5 out of 5 by FamilySchoolHolidayStay The optimum resort for families with excellent facilities. very friendly staff, good food and excellent Villas. October 13, 2014
Rated 5 out of 5 by This hotel has great features Our stay at Sheraton Mirage was fantastic couldn't have asked for better service, etc. One thing that would have made a stay a little more comfortable would be having a clothes drying rack in the room where we are able to hang damp clothes etc. October 9, 2014
Rated 5 out of 5 by Class and style never go out of fashion We thoroughly enjoyed our stay best holiday we have had Very impressive from the start with driveway entrance and grounds , leading to grand foyer and most welcoming staff We felt like guests from the word go Room was even better than imagined with beautiful gardens , walkways and water fall and features Loved position being able to walk along beach into town to walk off the beautiful breakfast Whole resort had special feel and enjoyed the piano entertainment on Saturday night with drinks All the staff took the time to say hello and made feel welcome, obviously they all enjoyed their jobs Décor classy and stylish Look forwards to coming back next year September 1, 2014
Rated 4 out of 5 by beautiful place beautiful resort a little out dated but did not matter could not get any assistance from majority of staff. the buffet kept you waiting for over half an hour for a empty platter to be refilled, obviously short staffed the staff were there as doing a job but not having the right attitude, we had one particular waiter who was run off his feet trying to do his very best for everyone, I think his name was Marco not sure , October 1, 2014
Rated 5 out of 5 by One of Australia's iconic resorts We always wanted to stay at the iconic Sheraton Mirage Resort, Port Douglas and we were not disappointed. The grounds and the lagoon pool is simply spectacular. Our superior lagoon room with private beach was amazing, the staff were attentive and always had a pleasant greeting for us. The food was exceptional. For a Resort of its age, it is clearly in a class of its own. Thank you for a memorable holiday stay. September 30, 2014
Rated 4 out of 5 by This hotel is great for a family holiday Stayed in a villa for 7 nights - accommodation was excellent, it was modern, clean, spacious, furnished beautifully and cleaners maintained an excellent standard. Swimming pools were amazing and staff were friendly and courteous. Only negative comment would be that food was only average and quite expensive, otherwise I would highly recommend Sheraton Port Douglas. September 27, 2014
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