Rated 2 out of 5 by flyingklm far from a five star hotel
I stay here for five nights with my wife , I am a platinum menber of SPG , but they treated me as a normal guest , aft I negociated with them , they agreed to upgrade me to a better room , here's normal rooms are small and dark , even they call it suit ?????????? only one place for dinner ,if you want to enjoy a holiday in a five star hotel , it is not a right choice .They agree to give me a cup of drinks in the bar during my whole stay for free , but if my wife want to drink something with me ,I have to pay , very smart idea , it is really a buy one and get one free .so I gave up this generous gift , I don't wantt to be treat as a begger ,
December 13, 2011
Rated 5 out of 5 by Ta91776 Heavenly
I am currently staying at this hotel. High quality facilities thru out. What made this hotel stand out for me is their top notch staff, especially in the reservation dept. i had sm issues when booking this hotel initially. Ms. Tippawan went far and beyond fixing everything for me. When me and my frnd standed in bkk for close to 10 hrs w/ no ava. flt to this island, she and ms. Kanokrat took ownership of my problem, negotiate with the airline on my behalf. Ms. Kanokrat even managed to pull sm strings to get us on one of the sold out flt to come here. We are grateful for their extraordinary personal service n will recom this hotel to all our frnds n families.
February 1, 2014
Rated 5 out of 5 by grrracious Beautiful tranquil hotel, unparalleled hospitality
My 2 friends and I had a fantastic stay at Le Meridien Ko Samui from February 11-16, 2014. Needless to say, the hotel was beautiful, but what was more impressive was the service and hospitality of the staff. From the moment we walked in the hotel, we were treated with warmth and attentiveness. The hotel manager, Pannipa Pahumanto, went above and beyond to make sure we had a wonderful stay, which included surprising my friend with birthday treats and upgrading us to an amazing villa with a private pool our last couple days. I'd highly recommend this hotel without any hesitation.
March 3, 2014
Rated 5 out of 5 by RODNEY17 Oldie but a goodie
Despite some minor flaws this hotel delivers.
The negatives include
1. a location which is far from the best beach on Samui
2. Insufficient and small bath towels - made worse by the absence of
3. Beach/pool towel in the pool access suites
Notwithstanding the hotel was a thorough pleasure to enjoy. The staff were exceptional in every respect from check in to housekeeping. Most impressive for me was the number of staff who actually addressed my wife and I by name.
For Platinum Preferred Guests you can be assured of proper recognition which includes sundowner drinks in the main bar.
Finally another really impressive feature of this hotel was to see the hotel's general manager Tina Liu not hiding in her office but with her sleeves rolled up assisting and monitoring the breakfast service and warmly greeting guests.
February 10, 2014
Rated 5 out of 5 by Kaye15 Romantic getaway
The entrance to the hotel looks like nothing special, but belies the beauty within. The rooms are so romantically appointed and some with private pool access. The staff is exceptional and you are offered a delicious tamarind welcome drink. The best thing is each night they have a lantern ceremony that gives you chills. We ate at the restaurant every night and the food was great! I would highly recommend this hotel!
February 17, 2014
Rated 5 out of 5 by Dburka Best of the Best
First off this resort was one of the best I've been to. It is a smaller resort but very quiet. Everything was in perfect condition and I recommend staying in the plunge pool suite if you can. The room was very private, great bed, shower/bath, and a semi-private pool. The gym was good for a vacation workout as well as the pool and pier for relaxation. However nothing can beat their Spa. It was very well-priced and luxurious. Also I suggest taking the cooking class with Fanta. However, none of that would have meant anything without mentioning their quality of staff. Everyone at the Front Desk, SPA, Pool, and restaurant were so very friendly and professional. They should be very proud of what they have created there. Thank you to Botan, Sally, Fanta, Korn, and many others for making it a great time.
January 24, 2014
Rated 5 out of 5 by Foxy1 Exceptional staff!
The wonderful staff are what really make this property special. We were made to feel like family from arrival to departure. We enjoyed the coziness of the resort as it made it easy to meet and make new friends. The nightly ritual and free shuttle to Cheweng and Lamai were a very nice touch as were the ever changing daily activities. There is only one restaurant on site but they had no problem cooking anything we requested regardless if it was on the menu or not. We also took advantage of the free kayaks and that was great. Kudo's to Tina (GM) and here charming, well trained and always available staff.
January 11, 2013
Rated 5 out of 5 by Craig Fantastic Stay - Would visit again
We recently visited Koh Samui to celebrate my birthday. We had a fantastic time. The reception we received at Le Meridien was amazing. The check in staff recognised that it would be my birthday within a few days and made a note of it. When I arrived at breakfast on my birthday all the staff wished me a happy birthday. I am a seasoned traveller, so small touches like this make all the difference. All thoughout our stay (9 days in total) we were greeted by name. Nothing was too much trouble, the staff at breakfast even booked dinner reservations for us at different locations throughout the island.
I would thoroughly recommend Le Meridien Koh Samui.
April 28, 2013