Rated 2 out of 5 by flyingklm far from a five star hotel
I stay here for five nights with my wife , I am a platinum menber of SPG , but they treated me as a normal guest , aft I negociated with them , they agreed to upgrade me to a better room , here's normal rooms are small and dark , even they call it suit ?????????? only one place for dinner ,if you want to enjoy a holiday in a five star hotel , it is not a right choice .They agree to give me a cup of drinks in the bar during my whole stay for free , but if my wife want to drink something with me ,I have to pay , very smart idea , it is really a buy one and get one free .so I gave up this generous gift , I don't wantt to be treat as a begger ,
December 13, 2011
Rated 5 out of 5 by AOrta Exceptional Experience. Amazing Staff.
This hotel has an amazing location. Beautiful bay, walking distance to local restaurants and trendy beach clubs, yet away from all the noise and feels perfectly secluded. The location is only enhanced by the amazing staff. The general manager, Tina, seemed to be everywere ready to chat and help out. Khun Ohm, gave us a great welcome as well as Khun Fah. Khun Ja-ja always had a helpful smile when welcoming us to the restaurant and I can't recall the names of the two interns at the restaurant who were always there to anticipate our needs. Service was next to none. Thanks again for a fantastic holiday.
April 17, 2014
Rated 5 out of 5 by Foxy1 Exceptional staff!
The wonderful staff are what really make this property special. We were made to feel like family from arrival to departure. We enjoyed the coziness of the resort as it made it easy to meet and make new friends. The nightly ritual and free shuttle to Cheweng and Lamai were a very nice touch as were the ever changing daily activities. There is only one restaurant on site but they had no problem cooking anything we requested regardless if it was on the menu or not. We also took advantage of the free kayaks and that was great. Kudo's to Tina (GM) and here charming, well trained and always available staff.
January 11, 2013
Rated 5 out of 5 by Ta91776 Heavenly
I am currently staying at this hotel. High quality facilities thru out. What made this hotel stand out for me is their top notch staff, especially in the reservation dept. i had sm issues when booking this hotel initially. Ms. Tippawan went far and beyond fixing everything for me. When me and my frnd standed in bkk for close to 10 hrs w/ no ava. flt to this island, she and ms. Kanokrat took ownership of my problem, negotiate with the airline on my behalf. Ms. Kanokrat even managed to pull sm strings to get us on one of the sold out flt to come here. We are grateful for their extraordinary personal service n will recom this hotel to all our frnds n families.
February 1, 2014
Rated 5 out of 5 by Craig Fantastic Stay - Would visit again
We recently visited Koh Samui to celebrate my birthday. We had a fantastic time. The reception we received at Le Meridien was amazing. The check in staff recognised that it would be my birthday within a few days and made a note of it. When I arrived at breakfast on my birthday all the staff wished me a happy birthday. I am a seasoned traveller, so small touches like this make all the difference. All thoughout our stay (9 days in total) we were greeted by name. Nothing was too much trouble, the staff at breakfast even booked dinner reservations for us at different locations throughout the island.
I would thoroughly recommend Le Meridien Koh Samui.
April 28, 2013
Rated 5 out of 5 by Coach Very unique room and hotel
Our stay here was excellent. The room was one of the most unique places I have ever experienced. Our bathroom was an indoor/outdoor set-up that was really cool. The staff was incredible and met all of our requests with grace and kindness. The hotel is located right on the water and had many restaurants near by for a change of scene. Even though the hotel had many guests it still felt like you were the only ones at the facility. My wife loved the spa and said the massage was out of this world. Our maid service was amazing and they did so many small things to make the stay that much better. We had a wonderful time.
March 13, 2013
Rated 5 out of 5 by JustATraveler Very nice small and tasteful hotel
The taste level of the hotel is excellent. The restaurant has a nice setting in front of the sea. The General Manager carefully and discreetly oversees the staff, to ensure a smooth and attentive service, at all times.
The quality of the bed (superior to the "heavenly" type) and the quietness ensures you perfect nights.
The outside bath tub of the villas is a unique experience.
Meet the restaurant manager as you will enjoy his unique, efficient and entertaining personality.
December 25, 2011
Rated 5 out of 5 by Lara Small, Quaint and Exquisite
We loved this hotel! It is small and intimate. The staff is very attentive. Very well run and overseen by the lovely and omnipresent lady that manages the hotel.
The pool villa is exceptional! Made me not want to leave the room. Also an excellent breakfast buffet including dainty and delicious Thai specialties.
December 23, 2011