Rated 5 out of 5 by houstontexan Positively Perfect
We stayed at the beautiful Naka Island Resort back in July to celebrate our anniversary. Even though it was the rainy season, it was an incredible vacation. It is a very beautiful and quiet resort. One of the major highlights was the staff who exceeded our expectations with their friendliness and attentiveness.They greeted us wherever we went, gave buggy rides and provided us with an anniversary cake! They truly made our stay most enjoyable. The spa was very relaxing and the villa was spectacular with the most comfortable bed, private pool and outstanding views of the sea and sunsets! Loved the BMW airport transfer and long tail boat excursion too! We plan on returning soon to celebrate our children's birthdays!
February 21, 2014
Rated 5 out of 5 by 2100Family Boutique resort, great views, friendly
Stayed as part of family holidays (w/2 kids 11y /15 y), and we stayed 3 nights. We had booked via SPG including 3 adults (i.e. our teenager had a roll-in bed) incl. return-transfer by speedboat (5 min each way).
This was our first stay. We stayed in a Beachfront villa with no pool. We had asked for a quiet villa with good view and got exactly that!!! The resort tries it very best to value Platinum guests (welcome bottle, cocktail-hour, discount in The Grill).
Although the resort was running full, there was plenty of space e.g. in the two restaurants, during breakfast, access to sunbeds, pool, etc.
The service level is very friendly and higher than usual large resort (although a bit slow/”relaxed speed” in the restaurant).
The resort has some unique features, e.g. arriving/departing by speedboat (although only a 5 minute ride). Also, the villa itself is partly aircon (the room), whereas the toilet/bathroom is semi-open with mosquito-net on windows and view to the roof (hence you may see some harmless creepy-crawlies).
All villas seems to be very private vs. adjacent properties/villas.
Very well organized arrival and departure (all on time, we were picked up on time in Khao Lak, and departed to the Phuket airport all as planned)
When we visited in February approx. half of guests were young couples without kids, and the rest were mixed. All kind of nationalities, very quiet, and luckily no noisy and self-important newly-rich.
We had all our meals at the resort (you can walk to the fishing village nearby). Quality of food is very good, and food-prices on a la carte is acceptable comparing to overall hotel price level
February 23, 2014
Rated 5 out of 5 by English You will feel like you have found paradise!
This propery exceeded our expectations all around. Wow! My husband and I spent 8 days of our honeymoon here and would love to go back. It is a little expensive to eat since there really aren't any other options for food besides the 2 restaurants and bar at the resort, however, the food was incredible in taste and presentation. The staff were also very courteous, friendly, and attentive. We felt like we found a secret hidden gem with this amazing resort and island.
November 28, 2011
Rated 5 out of 5 by Ellis An amazing experience
The private boat transfer was very smooth, giving a view of the resort from the water, setting the scene for a serene experience. The welcome tour was too long, concierge and welcome party doing their best but would have liked more sincerity. The in villa check-in, no waiting in the lobby, breaking away from a typical hotel check-in and introducing a concept far superior.
Breakfast was very impressive with menu in addition to buffet. Sparkling wine and Bloody Mary bar a bit too tempting but not what I would choose every morning. Overall the food was very good. Seafood buffet was super fresh but would like to see more outstanding and adventurous specialities in the future.
Restaurant staff were genuinely friendly and talked openly, much as we have grown to expect from satisfied Starwood employees throughout Thailand. The culinary director even took the time to give us a tour of the Royal Horizon Villa, which was stunning.
The Spa was surprisingly good value, in addition to the massage the complementary access to the sauna, steam room and ice room was most welcome.
First night in the Tropical Pool Villa was lovely and certainly felt private. Sea View for the next two nights, breath taking view from the moment we stepped through the entrance. The villa was almost Identical but the inner garden and courtyard was beautiful, well kept and cared for, fresh and revitalizing .
If you are considering indulging in this luxurious resort I strongly recommend booking a villa with a view!
Overall it was an amazing experience that has made a fantastic impression on us. Can't wait to return but in the mean time I will be recommending this fine retreat to everyone!
February 22, 2014
Rated 5 out of 5 by Warch Quiet Getaway
Away from the buzz of city life. Sun and sea. Comfortable down to earth villas. Not much local food available on the island except the expensive hotel offerings.
February 19, 2014
Rated 4 out of 5 by DomeCha789 The Heaven on Earth
The Naka Island a Luxury Collection is one of the best place for spa relaxing, island sightseeing and taste of local food. Don't miss to take your time to Sea and Beach of The Naka Island that it is very wonderful like a heaven on earth
February 17, 2014
Rated 5 out of 5 by TMari11 Turned out to be an amazing and relaxing stay
We had a disappointing experience with the arranged hotel airport transfer.. We called the hotel and after several follow ups finally ended up with a small car that took us to the boat dock after more than an hour of waiting at the airport. No explanations were ever given as to why the BMW 7 series confirmed transport did not come even after we asked. They apologized multiple times but we just wanted to know what happened.
Also, the hotel charged for each boat transfer to the main island and can be costly and limiting.
However, I must say the rest of our stay was amazing! The resort and villas were beautiful and totally relaxing. Staff at the resort were very friendly and went out of their way to accommodate the guests. Concierge was great at booking excursions and recommendations were excellent. Spa service and amenities were awesome and a must! Restaurant service was great and food was good. The resort is a perfect place for a quick getaway!
January 8, 2012
Rated 4 out of 5 by Peter14 Beautiful location
Very pleasant and relaxing hotel but in my opinion should not be labeled as Luxury Collection because it is too bucolic and rustic. Nothing wrong with that which actually pleases me very much.
February 13, 2014