Rated 4 out of 5 Exceptional views, friendly staff
The resort offers some seriously excellent views of the bay, and the staff was incredibly attentive and accomodating. Everything about the resort itself is top-notch. But beware, much of the island is quite jungle-y. So you will see a lot of nature--geckos, frogs, snails, bugs, etc.--especially at night. The staff do a good job of maintaining, cleaning and making sure that the rooms stay clean and pest-free, but you're bound to encounter some critters, especially given the semi-outdoor bathrooms. If you're squeamish about those things, may not be the best bet.
October 17, 2014
Rated 5 out of 5 by Eric0107 Very Nice Hotel - Both hardware and service
The villa is very nice with space, beatiful view and privacy. I am also impressed by the staff wilingness not just to help with his/her area of responsibility, but also to go extra mile to help my query and arrange accordingly.
In one of the instances, I asked the staff (Andy?) at breakfast about the water sports. He patiently
- explained the types and availabilties
- arranged/booked according to my preference.
- made sure the club car/kart is available to take me back to the villa and then to the dock.
It's refreshing to be in a place where cross-functional help/service is not just a slogan.
September 20, 2014
Rated 5 out of 5 by ChrisManU Great experience!
I would like to thank the entire staff of Naka Island. It was such a memorable stay that we plan to come back soon. Everything was great. From the moment of pick up at the airport. From the speedboat ride to there. We were both in awe with everything. I have travelled to many countries and this by far tops the list of places I have stayed at. The food was amazing. The staff went above and beyond expectations! I would like to recognize the my grill staff for a memorable and great dining experience every single night. Also the concierge department for the smooth experience with the tours and setting up pick and arrival with ease. Me and my wife are very pleased with everything. The villa was amazing and the view every morning is hard to describe in words. I would highly recommend anyone to stay here because of everything I have mentioned above. Naka Island is definitely a place where anyone can make memorable memories that will leave you wanting to come back again. Thanks again Naka Island staff. Keep up the amazing experience!!
July 24, 2014
Rated 5 out of 5 by Kero Great Hideaway with amazing views
We had a great stay - 3 nights 4 days. Breathtaking view facing Phang Nga bay.
Would like to make a special thank to Tunyawa Kraseewat for the hospitality, outstanding services and courtesy. When we arrived, the staff was promptly waiting at the airport and the logistic was perfectly executed until we arrived at our villa. Most notably, our view in the room was amazing exceptional – best part of the trip.
Staffs were properly trained – customer service/ can do attitude. The services were great in every outlet – spa, Z bar, restaurants. Don’t forget the breakfast at the hotel – great hot/cold selections and sparking wine !
Hope you can add more food selections to your menu such as special of the days.
This hotel will be our great hideaway. Will come back for sure.
August 31, 2014
Rated 5 out of 5 by English You will feel like you have found paradise!
This propery exceeded our expectations all around. Wow! My husband and I spent 8 days of our honeymoon here and would love to go back. It is a little expensive to eat since there really aren't any other options for food besides the 2 restaurants and bar at the resort, however, the food was incredible in taste and presentation. The staff were also very courteous, friendly, and attentive. We felt like we found a secret hidden gem with this amazing resort and island.
November 28, 2011
Rated 5 out of 5 by TMari11 Turned out to be an amazing and relaxing stay
We had a disappointing experience with the arranged hotel airport transfer.. We called the hotel and after several follow ups finally ended up with a small car that took us to the boat dock after more than an hour of waiting at the airport. No explanations were ever given as to why the BMW 7 series confirmed transport did not come even after we asked. They apologized multiple times but we just wanted to know what happened.
Also, the hotel charged for each boat transfer to the main island and can be costly and limiting.
However, I must say the rest of our stay was amazing! The resort and villas were beautiful and totally relaxing. Staff at the resort were very friendly and went out of their way to accommodate the guests. Concierge was great at booking excursions and recommendations were excellent. Spa service and amenities were awesome and a must! Restaurant service was great and food was good. The resort is a perfect place for a quick getaway!
January 8, 2012
Rated 5 out of 5 by cromian13 Great place to relax
My wife and I had a memorable time in this resort. Bascially, everything was fantastic. The ocean view, sunset, facilities, villa and the private pool. We will come back for our holiday for sure.
July 13, 2014
Rated 5 out of 5 by KarenKB Excellent resort highly recommended at reasonable price~~
This is an amazing hotel which exceed our expectation.
We have car pick up (luxury BMW 7 series) from the airport, followed by luxury yacht transfer to the resort. All the staff warmly welcome guest at entrance. We stayed in the beachfront pool villa which is amazing and we believe that worths.
All the staff are friendly and also provide best guidance to new comer on the island.
We strongly recommend this hotel if they give you a good price.
February 27, 2012