Rated 4 out of 5 by Rn69 Excellent staff. Very professional.
Highly recommend. Few problems with air-conditioner. Sea view is not really full sea view so ensure you clarify this on check in. Hotel staff were very polite. Air con fixed immediately.
July 6, 2014
Rated 4 out of 5 by Markt7 Dissappointing
I was disappointed the see that the TV was not working, for such a high Reputation, you would expect that everything was working.
The Ocean view room was nice great view and as a Local who has been to the Sheraton hundreds of times. I visit Patrick in the Oyster bar, Had anniversaries etc etc. I even went regularly to Rolls Night Club, but I would not recomend
July 3, 2014
Rated 2 out of 5 by sokelly Not Happy
This is my second time in amonth to stay with you. I arried on a Saturday for 1 night and decided to extend my stay fr another 2 nights. On the second day, my room wasn't cleaned, nor did I recive fresh towels etc, hence I had to shower without showering products (I had two kids with me too). To make matters worse, I asked on 3 separate occassions, could this be done. Also, I ordered food to my room, only for the Porter to try and charge me $415 for 15 chicken nuggets.....If my colleague with me at the time did not check the invoice prior to me signing it, I would have a $650 bill for $100 worth of food. When we sat by the pool with the kids, to try and have a drink and some lunch, were told, " sorry we are closed" - AT 3pm???? And finally, when I get home and check my bill, I have being overcharged by a large amount.... I will be contacting your Hotel today to dispute this.
Honestly, I will not be using or recommending your Hotel again. Very unhappy.
July 2, 2014
Rated 5 out of 5 by Texan Great Resort
Sheraton Mirage exceed my expectations. Great Property, Great Location
July 2, 2014
Rated 5 out of 5 by tilly02 the experience you take home
From the moment you set foot into the lobby you are transported into like sophistocated elegance . this has to be the premier hotel on the gold coast, you will not be disappointed. This hotel has it all.
June 29, 2014
Rated 5 out of 5 by Royboy Great Hotel
It is a great place to stay. Lovely hotel and enjoy every minute of our stay.
June 30, 2014
Rated 5 out of 5 by Gabi64 Excellent Resort
We love this resort. It is in a fabulous location across from Marina Mirage offering different dining options. The grounds of the resort are beautiful. There is no noise from outside or other rooms, spacious big rooms with extra big beds. We love it.
June 26, 2014
Rated 5 out of 5 by karlygee Next level luxury
When you visit a resort you want to arrive, say a little 'wow' and feel straight away like you're on holiday and this resort achieves that. Between the foyer fountain and ocean backdrop you immediately feel relaxed. The rooms have plenty of space and having the option to open the window and allow the sea breeze to come in is fantastic.
June 22, 2014