Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

  • 2365 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • United States
  • Map
 

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Rated 4 out of 5 by 685 reviewers.
Rated 5 out of 5 by Great place to stay The MS had great everything - location, facilities, food and service. We will definely return. August 20, 2013
Rated 4 out of 5 by Christmas stay Loved the breakfast buffet every morning. I would suggest that everyone do this! Beautiful hotel! January 2, 2013
Rated 3 out of 5 by whst does spg really mean!! The staff were none caring and in fact careless with check in and out and all requests in between March 9, 2013
Rated 5 out of 5 by This hotel offers extraordinary service! The hotel staff went above and beyond in helping us any way possible....the service is amazing!! October 8, 2012
Rated 4 out of 5 by Great experience. The view was great and room was very spacious. The soothing sounds of the ocean made it a plus. May 12, 2013
Rated 5 out of 5 by TV channels lacking I was very disappointed to discover that a Westin hotel in Hawaii did not have the GOLF channel March 1, 2013
Rated 4 out of 5 by Great location Loved the location both in the Waikiki district and to the beach. Very nice outdoor beach bar. February 24, 2013
Rated 5 out of 5 Excellent!! There is nothing about this hotel not to like - wonderful location, staff, food and service. October 29, 2012
Rated 4 out of 5 by Great location Hotel is on a great spot on Waikiki.Rooms vary on which building you're at so can be tricky. January 7, 2013
Rated 3 out of 5 by Great location but busy Given the high price and reputation of this hotel we had expected better service standards. October 8, 2012
Rated 4 out of 5 by Room 547 It was a little bit old room, so the window not closed tightly and very noisy from street. February 24, 2013
Rated 5 out of 5 by The Staff Exception Staff!!! From the front desk, to the pool,to the beach crew....all great people! March 13, 2013
Rated 5 out of 5 by This hotel has great features Everything was great. Our check in girl was very helpful and accommodating.Great room. November 6, 2012
Rated 5 out of 5 by Elegant,gracious,accommodating,and (!) casual Everyone bent over backwards to make our stay restful and pleasing...and we felt it!!! October 4, 2012
Rated 5 out of 5 by Beautiful Experience We thoroughly enjoyed our stay at the Moana Surfrider & intend to stay again Jan 2014. January 13, 2013
Rated 5 out of 5 by location the location was awesome and the quality and classiness of the resort was perfect June 10, 2013
Rated 4 out of 5 by This hotel is the best choose in Waikiki very good location, excellent a beach, perfect service and nice view from window. August 29, 2012
Rated 4 out of 5 by Perfect Location Amazing location and very good service! Worth the extra money to be on the beach! January 31, 2013
Rated 5 out of 5 by Outstanding Features This hotel was built in early 1901 and is a beautiful building inside and out. April 14, 2013
Rated 5 out of 5 by BBZ I will definetely come back to Waikiki and choose the Moana Surfrider Hotel. December 13, 2012
Rated 5 out of 5 by Excellant staff Staff friendly and helpfull. Room very comfortable, heavenly beds the best. November 18, 2012
Rated 5 out of 5 by Love this hotel One of the best things about Waikiki. Gorgeous old hotel loaded with charm. February 28, 2013
Rated 2 out of 5 by Not a 5 star experience Too many little things made the 9 night stay a disappointment. Lei greeting upon arrival only if you ask, however, upon asking the front desk staff they were not too friendly. continuously no face cloths in the room. bathrobe, only one, was not changed once. I let my wife use the single bathrobe. Air conditioning can only be set to high, which is too noisy to sleep with. Our tub drain was plugged upon arrival, fixed the next morning. How could housekeeping not know it was plugged?? The shower head didn't get fixed upon my request. I received a length lecture on the 1 hour time limit around the pool, however, staff did not enforce their rules. Don't lecture me and then don't enforce. Really. Beach club staff was excellent, but found its existence by accident. The public uses the beach and hotel facilities. There are no chairs to sit in the hotel with as they are used by non guests. The hotel does not cater to its our guests, but to the public. Don't expect any more than a non guest would receive. Our flight was a late departure so we used the hospitality suite. Front desk staff was adamant that we had the room for 45 minutes. Room was not cleaned. Used towels on the floor, hair in the toilet. No soap and no towels. After a call, we received towels and soap (we were told housekeeping was on their break) and quickly had to change and finish up in the 45 minutes. My wife returned the hospitality room key and was told by front desk staff that the room only gets cleaned a couple of times a day and dismissed her concerns. After numerous times staying at this hotel, we spent time looking at other places to stay next time to Hawaii. February 24, 2014
Rated 4 out of 5 by Tours and Activites Roxanne in Tours and Activities was extremely helpful and professional. February 7, 2013
Rated 5 out of 5 by Great Hotel - Room had a musty smell The floor was damp by the frig, which caused the room to smell musty. October 2, 2012
Rated 5 out of 5 by hotel has great features First time here. Great staff, clean room, great service, great views! February 9, 2013
Rated 4 out of 5 by perfect I could not fault my stay at the hotel. this is splendor at its best. November 28, 2012
Rated 5 out of 5 by best beach location hotel continues to exceed high expections. best beach front location December 28, 2012
Rated 5 out of 5 by Hotel is the best on Oahu Staff very happy friendly and happy to assist. November 6, 2013
Rated 5 out of 5 by Great location A lovely, historic , property with character and wonderful staff . April 5, 2013
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