Rated 5 out of 5 by rainfaa Awesome view!
enjoyed every moment of my stay. Service at the Beach Bar was amazing. Mahalo.
April 22, 2014
Rated 5 out of 5 by Brigitt NICE !
As always a very nice stay and thank you to all staff of the Westin Moana Surfrider.
April 22, 2014
Rated 5 out of 5 by RufusInHI A spectacular PEARL of Waikiki
I received full acknowledgement of my SPG Platinum Status. The Upgraded room was a palace. The Beach Club Lounge is a welcome gem. Great food spread and the beverage/wine selection is great! The front desk staff and the guest agents of the club lounge provided impeccable service exuding the Aloha spirit. I'm a frequent guest in Waikiki, and I can attest that the Westin Moana Surfrider is the best SPG property in Waikiki and Hawaii. Kudos and Mahalo to the management and exemplary staff of the Westin Moana Surfrider.
April 17, 2014
Rated 5 out of 5 by Emonallica Great Stay at Moana Surfrider
We had a great two nights stay at the Moana Surfrider, the First Lady of Waikiki. I was a little skeptical after reading a few reviews with noise and room size issues, which I did not face. I had no problem with noise. Although the rooms are small in size, which is typical of older buildings, it was efficiently designed to accommodate two people.
A heartfelt Aloha to Cindy for assigning us room # 261 which had a great view of the ocean and the famous Banyan Tree. She was always smiling and welcoming whenever we met at the lobby area. I usually prefer higher floors, but this 1st floor room was perfect as it had a great view of the Banyan Tree.
Our housekeeping lady was very nice and sincere. Sakura at the concierge was helpful.
The only shortcoming I can think of is that the Moana Surfrider does not participate in the Make a Green Choice program which is a great way to earn a few extra SPG points.
However, I will definitely recommend the Moana Surfrider to anyone going to Honolulu/Waikiki.
April 17, 2014
Rated 1 out of 5 by SBH50 Dissappointed ...
last visit was several years ago for my wife's 40th birthday - stayed in tower and was great - one of her favourite hotels.
However after recent stay - no longer the case and will not stay again given other options. The room and bathroom in old building were tiny (door opens about 6 inches from the bed) sold as city view - looked into an adjoining wall brick wall and was ridiculously noisy- checked 3 times to make sure windows were closed? requires double glazing. To make matters worse room 450 is opposite cleaners storeroom and they made no attempt to be quiet at 3am !! The hallway lights are on full beam and combined with the noise almost impossible to sleep?
really disappointing as we had also recommend to friends we were travelling with.
March 30, 2014
Rated 5 out of 5 by Shana5115 Excellent Customer Service
I would just like to to say that from the time my family and I checked into the hotel, the staff there has been nothing but kind, always smiling! And We had a personal experience with Irene who works at the front desk she checked my family and I in, and she was just awsome! Very friendly, answerd all of our questions and always smiling! She made us feel very comfertable! :)
April 15, 2014
Rated 5 out of 5 by BakkFam Love this hotel
Another wonderful experience at the Moana Surfrider.
Gloria, out at the beach, is an exceptional person - always making sure our stay is top knotch, always friendly, happy, kind - Thank you Gloria! One of the many reasons we will be back.
April 7, 2014
Rated 5 out of 5 by Devogrrrrl Amazing Stay
This is my third stay at The Moana over the past 9 calendar months and each stay has been better than the last. I'm here in Honolulu for work and brought my 83 year old mom along on this trip. I let the hotel know this was a special trip for my mom and asked if they could make sure I got an upgrade to an ocean front room. Boy did the GM come through for me! We were upgraded to a Penthouse Ocean room - and it is amazing. The room is decorated beautifully, has a HUGE shower, a spacious lanai and a view of Diamond Head. The staff has been great (as usual), the Mai Tais are strong and delicious - really couldn't get any better. Thank you, thank you, thank you Mr. Anderson!
March 26, 2014