Rated 4 out of 5 by CAS17 Changes. . .not for the better
If you stayed at the Moana in the past, you may find the recent changes startling. Gone are all of the special amenities that made the Moana the crown jewel of Waikii. Gone are the welcoming leis at the front door, the magnificent Hawaiian floral displays in the front lobby, the classical harp in the morning, Hawaii Calls, the local craft displays on the verandah, the true sense of Aloha.
The Moana was known for classical Hawaiian elegance - truly a step back in time.. .It's now, well, its a Westin. Nothing really wrong with the Westin brand however the Moana was unique. We missed the true Moana experience.
July 30, 2014
Rated 5 out of 5 by BANYON22 BEST LUXURY VALUE IN WAIKIKI
The following review is posted on Trip Advisor. Please note that I would have rated Food & Beverage as excellent however the Ocean Club breakfast protein offerings were poor.
The Westin Moana Surfrider Waikiki Beach never disappoints. It is the best value luxury property on Waikiki beach. The staff was wonderful especially Khola who met us at the SPG check in desk. This Hotel is Hawaii's most historic beauty, from the front veranda rocking chairs, to the lobby staircase, pool area, hula lessions, Waikiki Beach and more, this hotel is Hawaii at its best. We booked the New Ocean Club rate, it was a GREAT value and a wonderful setting for Breakfast and evening appetizers accompanied by local wines and beers.
Simply the BEST !!.
August 1, 2014
Rated 3 out of 5 by Iron2010 Great location
While the overall property was good, our rooms location was awful. It was small and we faced a vvery busy street that woke us adult around 5 a.m. Staff is incredibly friendly and attentive.
If you want to have a spot on the beach you have one of two choices... Pay the $35 per day chair/umbrella fee or go buy yourself your own...probably cheaper.
August 18, 2014
Rated 5 out of 5 by Dimi10 fantastic hotel - relaxing holiday
Both my wife and myself enjoyed our stay at the Moana Surfrider as we were looking for a place to stay to relax and recover from a busy year.
Loved our beach view Tower room, and enjoyed our morning coffee and afternoon drinks sitting on the patio watching the beautiful views and listening to the music at the beach bar.
The great thing about the hotel is that it is a boutique style hotel which means we could relax and enjoy the environment without the hussle and noise of a bigger hotel.
Enjoyed sitting on the beach on the banana lounges every day, however would of liked to enjoyed the poolside as well if there were enough lounges and umbrellas available to do so.
Other than that everything else was enjoyable and perfect for a good relaxing getaway. We felt like honeymooners again.
Certainly would recommend this beautiful hotel to anyone looking for a relaxing and quite hotel with great service and perfect location.
August 17, 2014
Rated 5 out of 5 by TracyPS Great Service
We arrived and asked for an upgrade to our room. We worked with Steve at the front desk and he was so great to work with. He offered us a suite with amazing views. He gave us the costs for the room and also showed us how we could use instant awards to pay for the upgrade. He spent so much extra time with us making the process go so smoothly. At the end he gave us coupons for two drinks at the pool to thank us for being so patient. He was so warm and welcoming and made the entire process amazing. He exemplifies Starwood and Westin. We love Steve!
August 12, 2014
Rated 4 out of 5 by TJ01 Great holiday
This was our first time to Waikiki. The hotel is in a fantastic location. Our beach facing diamond wing room was quiet and comfortable. We enjoyed our stay and would definitely recommend this hotel to others.
August 2, 2014
Rated 5 out of 5 by Hasl2014 Perfect location
The Moana is in a perfect location with regards to local shops and restaurants and the beach is just a few steps away. I especially enjoyed the afternoon tea in the hotel restaurant. The room was clean and comfortable and the staff was welcoming and accommodating. I would definitely stay here again.
July 18, 2014
Rated 5 out of 5 by Champ1 Waikiki's Finest
An amazing hotel with a wonderful ambience,great location and VERY professional staff in every department.
Our home away from home.
August 15, 2014