Rated 5 out of 5 by Milan73 Great Hotel
After arriving late in the evening we were greeted by Enggal at the front desk. He was very helpful and sorted out an issue with our room booking. We upgraded to the Aqua suite Lagoon access room which was spacious for an additional charge. We only planned to stay 5 nights at the Le Meridian but after some great service from the hotel staff we extended another 5 nights.
Overall we found the hotel staff to be very helpful and professional in particular Yuli , Widi ,Enggal and Wari. They always had a smile on their face and went out of their way to sort out any issues we had.
One thing that the hotel lacked was entertaining kids 8 and over.
My son and daughter aged 10 and 12 had alot of fun in the pool but were frustrated with the lack of activites for them. The kids club is catered for really small children up to the age of 5 or 6. Other than that we would definatly stay at the Le Meridian and would recommend it to our family and circle of friends.
Thanks again to all the staff and management.
November 8, 2013
Rated 5 out of 5 by Molight Definitely exceeded my expectations
Excellent room, high tech new facilities, excellent interior design, excellent staff, very good breakfast and food in general...
My only concern that it's a bit far from downtown (kata) and not directly on the beach.
November 23, 2013
Rated 4 out of 5 by MarkSG Modern experience in the Island of Gods
This is a very beautifully designed hotel and has close proximity to the beach (about 5 mins walk). From the time you walk-in till check-out, my family was immersed in a wonderful Meridien experience.
November 21, 2013
Rated 2 out of 5 by skydude This hotel needs improvement
I stayed in Le Meridien Jimbaran on Nov.13-Nov.15 2013.
1.Hotel is nice, but at night time you can't open the window cause smoke from the seafood restaurants.
2. The front desk Ms.Nisa need more training, I can't accept the 5 star hotel can't even provide me the bill statement with your hotel logo, instead offering me plain paper without any detailed of the expense. it is a joke.
3.I have the hotel to arrange my transportation to the airport, but the driver thought I have plenty of time and tried to take me to other places for shopping instead of going to the airoport, and I had to refuse and ordering the driver to take me to the airport. If I have to pay more money for your transportation, then why I punish myself to have such driver and almost delay my flight? I can just hire a local TAXI.
You really need to improve.
November 16, 2013
Rated 5 out of 5 by Lanochkalanula Wonderful hotel in Bali
New hotel, very conveniently located near the beach of Jimbaran, rooms are large, comfortable and clean. Wonderful hotel. Next time will stay in this hotel.
November 13, 2013
Rated 5 out of 5 by deanr Excellent service and cool hotel
Everyone went out of their way to make sure we were taken care of. Hotel is very contemporary and we would certainly stay there again if we're in the area. Thanks to Brusli, Rata, Franklyn, and all the others who were so helpful.
November 11, 2013
Rated 5 out of 5 by jdw09 Excellent Stay at a New Property
We have had a most enjoyable experience at the hotel.
Our flight out of Hong Kong ran more than two hours late, and as a result we got into Bali much later than expected. Nonetheless, upon our arrival, someone from the hotel was there, waiting at the airport exit for us, and greeted us when we approached him.
He led us to the car, which unfortunately for the airport, was a little bit of a walk. The car, however, was clean, comfortable, had water, and wifi (which we didn't use).
The drive back to the hotel was pleasant, and the driver made good small talk. (As did the gentleman at the airport.)
Upon arrival, we were led to the third floor lobby by golf cart (a bit unnecessary as the walk was about 50 meters, but was nonetheless appreciated in the heat of the day and with our level of exhaustion), where we were warmly greeted by the staff, led to SPG platinum checkin, and given welcome drinks. We were immediately taken aback by the beautiful scenery of sunset reflecting off the buildings and the saltwater lagoon.
The staff were very attentive and pleasant, and we were very happy to hear that we were upgraded to an Aqua studio suite. While we were led to our room, we were given details about the facilities and explanation of the surrounding areas, and we were told that the rooftop bar had tapas for the evening.
The room itself was beautifully decorated, and quite large. It sat next to the lagoon, and has a small balcony with chairs, towel racks, and a table where we could sit and drink, read, or talk. The hotel, of course, is brand new, and the facilities reflected that - everything was functional and beautiful.
The bathroom itself was spectacular, equipped with a wonderful bathtub and a large walk in rain shower. The bed itself is consistent with other LM properties, and is indeed comfortable.
While I didn't care much about Internet availability, I nonetheless tried it out and was impressed by the three wireless networks that we could join. Why there were three was beyond me, but Internet access proved to be not a problem.
Within two or three minutes our luggage were brought in and set up for us in the walk in closet, which definitely had enough space even if were to bring a lot more clothing. We found the bathrobes and slippers to be comfortable, like they usually are.
We received a few phone calls soon after, checking in on us. That was a very nice touch. We definitely felt looked after. We then requested a large ice bucket for our champagne that we brought. The first bucket was too small, but that was quickly rectified.
At this point we decided to explore the complex and then have dinner. A quick tour of the buildings and then we realized that it was pretty empty. As the hotel just grand opened a few days beforehand, we were not expecting a big crowd; we later found out that May was low season for Bali anyway, and the resort was only 30% booked.
After a quick walk through the facilities, we decided against the free tapas at Smoqee, and went to dinner at the only restaurant in the hotel, Bamboo Chic. The menu was very interesting, and contained food from everywhere. We might have hoped for more local favorites, but the Jimbaran seafood markets were just right outside the hotel, after all.
Service in the restaurant was good and attentive, and the food was very delicious and reasonably priced for a hotel of this quality. After dinner and another walk through the facilities we decided on a nighttime dip in the water.
While we both hoped the lagoon was deeper, the water temperature was beautiful, and we were treated to the bar at one end of the lagoon, which was a very nice touch. The lagoon was beautiful at night, as was the lit up complex.
After the dip in the water, we tried the shower and bath facilities, which we found to be wonderful. There was ample hot water and water pressure for both the tub and the shower, which we found most relaxing.
Before the end of the night, we also scheduled a visit to the spa the next day.
We were greeted by beautiful Balinese sunshine the next morning as we went to breakfast. The breakfast spread was indeed impressive and delicious, filled with western and Asian favorites, and soon we were filled and went back to the lagoon for a quick dip. I noticed then that there were slight temperature fluctuations between different parts of the lagoon, probably due to sun exposure.
We had a delightful swim, and then went around the neighborhood to explore a bit. The neighborhood was bustling, with the beach filled with locals. It was very pleasant to watch local life go by, and I really enjoyed seeing the friendly locals and just seeing a piece of local life. A small shopping center was no more than a five minute walk away, as well as the main thoroughfare. One could really get a taste of local life.
In the afternoon we went to the spa for a delightful massage. While the facilities themselves were not spectacular, they were solid and the service was polite. The massage, of course, was fantastic.
After dinner, we decided to explore the beach a bit more and have dinner there. It was a very pleasant experience, and upon our return, we sat at the ice cream and coffee bar for some very delicious freshly made gelato. The staff was very pleasant and made small talk with us while serving us.
The next day we got to explore the small and functional gym, which had good equipment and facilities. We also went to Smoqee, the rooftop bar, for snacks and drinks at sunset. The experience at sunset was memorable, as the smoke from the beachside seafood restaurants rose to create a very nice effect on the sun as it set below the horizon. The staff was helpful in taking a few photos for us.
The last day, before we checked out, we spoke to the SPG manager, Ms. Idayani, because we were interested in seeing the larger, top level penthouse suites in the complex. She was very happy to and took much time in giving us a tour of the beautiful penthouse suites, which offered unobstructed views of the water, as well as a private rooftop pool. She was very patient and answered all of our questions about the hotel and the surrounding areas, and even extended an offer to upgrade us to the penthouse suite upon our next return.
Overall, we were phenomenally impressed by the quality of our stay. It was not crowded, the facilities were beautiful and new, and the staff were extremely friendly and attentive; they really made us feel welcome and attended to. The stay was definitely near flawless, and we definitely are looking forward to our next trip back.
July 27, 2013
Rated 5 out of 5 by Pete54 Outstanding Service
Had a great experience in my 4-night stay last weekend. The service staff were outstanding in going the extra mile in making sure our party was well taken care of. From helping to make dining and touring arrangements and anticipating our needs. Could not have had a better experience.
October 27, 2013