Rated 5 out of 5 by ChristopherDG An amazing vacation at Le Méridien Bali
We stayed at Le Meridien Bali Jimbaran for one week and we can’t wait to come back!
My favourite things were the salt water swimming pool, the spacious rooms and the amazing food.
I fell in love with the shape of the hotel with its big open spaces and the sprawling lagoon style pool that surrounds the resort from inside. Swimming in a salt water pool gave me a great feeling unlike swimming in a regular pool.
We stayed at a ground level suite with direct swim-in swim-out access to the pool. The room was beautiful – very sleek and modern but with a unique Balinese style like the contemporary blue batik on the walls.
The food was truly amazing. Their restaurant Bamboo Chic has lots of variety and the quality of the food and drinks was excellent. The menu for lunch and dinner was something like 14 pages.
The buffet for breakfast was great too with traditional Balinese, Indonesian, Asian and Western dishes, gourmet cold cuts and cheese, sashimi and fruits, including exotic fruits like mangoosteen, sawo, jackfruit, mango and papaya – we were in Indonesia after all!
We traveled from Canada and this has been one of our most memorable holidays as a family. This was our 5th trip to Bali in ten years, we’ve stayed at other luxury resorts in Bali and this is our favourite so far.
September 23, 2013
Rated 5 out of 5 by ELDP2014 Impeccable Service From A World Class Hotel.
GM Gregory Gubiani runs an incredibly tight ship with his all round sincere,honest,cheerful and exuberant support team. We were all pleasantly surprised as his team made us consistently feel at home and special.
The facilities were top notch as expected, but it was the services and warmth that was provided that propelled the name of Le Meridien to a higher standard amongst the worldwide hotels of which I have personally stayed in.
They certainly have raised the bar when Balinese hospitality comes into play. Thank you, Gregory, for making this an unforgettable experience for all of us.
February 25, 2014
Rated 5 out of 5 by DaveN80 Outstanding Experience
My wife and I spent two nights at Le Meridien in Bali prior to getting on a cruise. Every member of the staff from the manager to the service staff were eager to please. They were most friendly and helpful in every way. The room was superb with plenty of room for two in comfort. The pool was unique and very enjoyable. The breakfast buffet was among the best we have experienced anywhere. Our Congratulations to everyone at Le Meridien for an outstanding job. If we every return to Bali, we will be at the Le Meridien again.
January 15, 2014
Rated 5 out of 5 by Apecalvin Excellent Service!
This resort is compact yet very well thought out and cleverly designed. It's true it doesn't have the privilege of fronting its own private beach. That said, the beach, albeit a public one, is barely a 2-minute walk away. And here's what I love most about the LM Jimbaran - it practically brings the sea to you with a free-form saltwater pool (which they justifiably call a lagoon) that connects the whole resort, with all the ground-floor rooms offering direct lagoon-access.
There was some maintenance work on the exterior of one of the wings, but this posed no disturbance to us, except for some unsightly scaffolding.
We loved our top-floor sea-facing suite! We loved the attentive, personalised service. We loved the display of local art work and the support of local artists. We loved the modern and quirky room decor. We loved the barbecue dinner we had on the roof-top restaurant-bar, Smoqee; we loved breakfast and lunch at Bamboo Chic; we loved the massage at Serenity Spa; and we especially loved the ice-cream cart parked by the pool everyday.
Here are just a few suggestions for improvement... Firstly, please play some music in the public areas, some bossa nova or jazz would be really nice, especially In the lobby and around the pool. Secondly, we were offered a gorgeous suite with a Bose soundbar, but I wished there was a CD player in the room too! And finally, while we loved the breakfast menu, especially the fusion items like the curry chicken omelette, some items on the buffet are either overcooked or left out on the buffet for too long, and end up being too hard and dry. An example of this would be the roast chicken and the prata bread. I would suggest that the kitchen prepares these in smaller batches so that they remain fresh.
We enjoyed our stay at LM Jimbaran, and would like to thank ALL the staff, in particular Mr Putu Mas from Concierge, and Ms Sukresni from Bamboo Chic, for their outstanding service. Keep up the good work
October 15, 2014
Rated 5 out of 5 by mickylee Amazing food and facilities
I highly recommend this hotel for its food selection, design originality, cleanliness and pool and garden attractiveness
November 30, 2014
Rated 5 out of 5 by AudreyJuanCarlos AMAZING!
The service was amazing! The whole staff was great! Across street from beach. Hotel restaurant was great with amazing food! I can't say enough how this hotel was just a wonderful part of our great trip to Bali! A big thanks to Masud who helped us plan our excursions and was always ready to help!
September 10, 2014
Rated 5 out of 5 by deanr Excellent service and cool hotel
Everyone went out of their way to make sure we were taken care of. Hotel is very contemporary and we would certainly stay there again if we're in the area. Thanks to Brusli, Rata, Franklyn, and all the others who were so helpful.
November 11, 2013
Rated 5 out of 5 by Muzza73 Unique design and ultimate relaxation
This hotel was a big surprise for the price. Easily superior to some of its more expensive neighbours. Well done, I will be back!
June 4, 2013
Rated 5 out of 5 by vieirajj very good experience
very good experience
we will come back
June 6, 2014
Rated 3 out of 5 by Dabuck20 Food and Beverage
Good Location. Not right on the beach. Both the restaurants are dated and have poor selection of food. Breakfast buffet was very poor. As SPG member I would recommend the Sheraton Kuta over the Le Meridian.
November 17, 2014
Rated 3 out of 5 by Mildred Great features but some teething problems
We stayed at this hotel for 2 nights. Our group had 4 rooms and 2 of the rooms were upgraded to a 2 bedroom suite, which was very beautiful. Our deluxe room was spacious and very comfortable. Slight problems with all the wash basins. They were too shallow. Water splashed all over our stomachs whenever we tried to wash our hands or rinse our swimming costumes. Great aesthetics but somewhat lacking in practicality. The staff, especially the Kids Club care-givers, were very warm and friendly. Disappointed that this hotel had no beach front. In fact, it was situated right behind the seafood restaurants so every night you get smoked by the BBQ fumes.
June 26, 2013
Rated 1 out of 5 by Bladerob A huge disappointment
I'm surprised to see that this hotel scores an average of more than 4 out of 5. Our experience was full of misstakes and glitches. The hotel has been open for seven months or so so there is no excuese for some newly open misstakes anymore.
We arrived just before christmas and stayed for 10 nights. I had booked the hotel van to pick us up at the airport and the van was very comfortable.The driver did a very good job being friendly and helpful.
When we arrived at the hotel the problem started straight away. At check in I handed over my Diners club card for payment but the front desk staff gave it back and said they don't accept Diners club. Very strange I said as I used the same card to book the room on the SPG homepage but they persisted that was the case. The guy that checked us in even asked another guy that gave the same answer. Had I not had serious stomach problems at the time I would have made a bigger affair of it straight away but I just wanted to get our room so I handed over my Visa card instead.
The minibar was not refilled until we asked the staff to refill it. First housekeeping knocked on the door to ask if we needed more free bottles of water or towels. I told them we wanted the minibar refilled and the guy comes back with four bottles of free water instead. Very nice but not what I asked for so I told him again to find someone to refill the minibar and this time the right man came but didn't refill everything. We had to tell them two times during the stay to refill it but there was no improvement before we left.
Housekeeping missed to give us new soap bar and we had to call to get that also. When we asked for a new bar for the second time the girl came with four bars. Why? We can only use one at the time.But they did refill the small bottles of shower gel, conditioner and schampoo although we didn't use that. So we had double sets of that instead of new soap bar. We talked to the manager for housekeeping about this.
We had planned a trip to Ubud one day and two days prior to the trip we booked the hotel van with driver to take us there. That was missed as well but luckily we found out before we were ready to go because we asked the staff if everything was set for our trip. When we asked the staff to book a table for us at a restaurant we sat next to them when they called to make sure everything was set.
Now we start to be upset with the nonchalant attitude of the staff. The hotel has been open about seven months so that should be enough to get everything into shape. We had a talk with the General Manager on new year morning about the problems we had. He said the hotel accepts Diners club and apologized for the problems we had. I sorted out the credit card problems with the front desk so I could use my Diners instead.
We got a bottle of wine and champagne as an apology for the problems we had. This was a very nice and appreciated guesture. The problem doesn't stop here though.
Arrived back to the hotel on new years eve after a dinner in one of the great seafood restaurants on Jimbaran beach. Sitting on our balcony and chatting we decided to order some snacks before midnight. Potato wedges with bearnaisesauce and onion rings with aioli was ordered to our room. When it was delivered they had forgotten to bring the aioli and sauce so we had to call them again. The bearnaisesauce looked rather strange and when I tasted it it tasted and smelled egg yoke and the texture was not even close to what it should be. I called the Food & beverage manager to the room and explained the problem with not having the sauce and aioli delivered at first and then the problem with the sauce. The sauce incident made the GM offer us the hotel van with driver free of charge during our last night when we went to a restaurant in Seminyak and also to transport us to the airport when we left the next day. Again this was a nice gesture and appreciated.
The food in general is not up to standard either. It is cooked well but rather tasteless and very expensive. There is only one restaurant as well so not much to choose from. We also tried the icecream bar and we left with a feeling of being robbed. For IDR 90000 you get three (small) scoops of ice-cream. Add IDR 60000 and you get a sundae. The difference? Not much. Same amount of ice-cream but also two tiny wafers and some chocolate sauce. Save your money and visit restaurants outside the hotel instead. Menega cafe, the seafood restaurants on the beach is very good.
These seafood restaurants creates a bit of a problem for the hotel in another way. The whole hotel is covered and smells of the smoke from the next door seafood bbq. This is mainly a problem during the rainy season when the wind push the smoke over the hotel. I have been to Bali eight times and are aware of the wind direction. Apperently the people finding the location for the hotel didn't know or think about this. Sitting in the sky bar covered in bbq smoke is not a pleasent experience. The clothes has to be sent back to laundry the next day again.
Looking around on details in the hotel also leaves a unsatisfied impression. It has been open for less than a year but there was list missing in the step in our room, rusty brackets holding the wood on the walls, welds on the same brackets looks just awful and one wonder how long they will last. Paint that looks bubbly and has started to come off in some places.
All the problems relates to poor management. The staff has not been given directiions on how to do their job. Its not difficult for houskeeping to check the minibar and then inform the ones who should fill it up. Every day. That the staff in front desk doesn't know that they should accept Diners club credit cards is to me a complete mystery. I can not belive I'm the first guest they have using Diners club. The hotel doesn't live up to SPG standard or the five stars. We liked Jimbaran but if we stay there again we will chose a different hotel. Its not a cheap hotel so one is expecting a lot more for the money.
So any positives? Not much but a few. We liked the room and the bed. Good, friendly and helpful drivers from the airport and on the trip to Ubud and the last night to the restaurant. (The driver taking us to the airport was arrogant though.) I want to mention again the nice gestures with the wine, champangne etc was appreciated after the misstakes by the hotel staff. Doesn't change my negative score about the hotel though. We also want to mention Endha in the restaurant that took good care of us every morning during breakfast.
January 9, 2014
Rated 4 out of 5 by Larsson63 Overall very satisfied but room for improvement
We were upgraded to a suite room which really met our needs, that was much appreciated. However, after some heavy rain a large puddle appeared in our room. This was cleaned and and fixed quickly but its shoddy to see that in a relatively new hotel.The swim-up pool bar seemed to be under-utillised, and one of the stool bases was damaged. Breakfast was good, room service good (although a pizza order once was delayed and took an hour to arrive). Our kids loved the lagoon pool. My wife enjoyed the Spa. Final night we enjoyed the Balinese dance peformance at the Rooftop bar. We probably wouldn't stay again as it was a 4-star rather than 5-star hotel and experience.
July 21, 2014
Rated 5 out of 5 I was wowed...
This is a fantastic resort. Expectations exceeded.
Great location less than 20 min from the int'l airport on the southern tip of Bali. The hotel was kind enough to arrange and confirm private transport from the airport with less than 1 hour notice via email.
Upon check-in, I felt like I was being transported into another world. The main lobby is atop a spiral driveway accessable solely by golf cart-- completely hidden from the street below.
The open-air lobby is Euro-chic with a mod bar and comfortable check-in area. I was greeted by name by three staffers, and generously thanked for being a Platinum with a delicious raspberry mojito welcome drink.
My early arrival meant my room was not yet ready, so the front desk attendant escorted me to the main restaurant, kindly offered to comp my breakfast for the inconvenience, and assured my that my room would be ready by the time I finished my meal.
The breakfast was terrific, with an impressive array of Asian and int'l fare for a resort this size.
My room was breathtaking. The sprawling loft-inspired setup included a floating tv island that created a separation between the work area/minibar and the sleeping area. Stunning decor with a bathroom suitable for royalty.
The resort feels small, situated around a lagoon-style pool that is artistically fed by a rooftop fountain atop the swim-up bar. There are only 21 lounge chairs in the pool area, but they were never at full capacity. Both Eastern and Western food is served poolside.
In addition to the main restaurant, there is an artsy open-air coffee shop at street level on the back of the resort just off the pool deck. It serves gelato and Illy-brand coffee drinks.
Directly behind the resort is a row of local seafood restaurants that overlook the public beach.
The beach itself was pristine, and stretches for about a 30-min walk to the north. Plenty of space to play or lounge, with several watersports rentals/vendors. Note: the resort does not have direct beach access or provide beach chairs. However, it's a 200-ft walk to the beach, so this is a complete non-issue.
The staff was cordial and warm, but not over-present as is often seen in Asian resorts. Breakfast attendents could be more... attentive in maintaining table settings (often missing napkins or complete silverware at a place setting) and it was a surprising struggle to get coffee refills without having to repeatedly flag someone down.
Overall, this resort blew me away. This was a semi-business trip, so I enjoyed the complimentary wifi which allowed me to spend a few hours of each day on the laptop out on my private balcony. Next time, I hope to make use of their expansive spa/gym facilities and bring my family, as I noticed a large kids' area under the lobby.
To the management and staff: well done! For being the lowest-price Starwood resort on Bali at the time of booking, I never expected the facilities or experience that you provided. My hope is to return soon-- thank you for making me feel genuinely welcomed and appreciated.
June 25, 2014
Rated 3 out of 5 by CheffysGirl The Bali birthday blues
birthday holiday treat for me :-). We opted for this hotel over another based on the reviews, wish we had not! We arrived 15/11 and leave 22/11 (yes unfortunately we are still here).
There are some pro's:
The staff are friendly and helpful for the most part.
The room is large, clean and comfortable, which frankly it should be as we have booked and paid for a suite (no upgrade for us)!
There are renovations taking place around the pool area (which were not informed of either prior to booking or on arrival) to the wood that surrounds the lagoon access and lagoon view suites and other higher rooms, scaffold is up but covered in advertising tarp and you can see the men working on it when you are on the sun lounger, in the pool or at the pool bar, they are trying to be quite but they are still there! That said the pool is nice but small and shallow, the gardens are nice and well keep, there are very few sun loungers and limited space to put them, we have only seen a dozen or so guests at the pool at any one time, which has been good for us however, if more guests wanted use these facilities at the same time it would be inadequate.
The restaurant Bamboo Chic is poor at best, breakfast is a mis mash of cuisines, it takes an age to get a coffee and if you want a refill you have to ask or get it yourself. This is the only restaurant to eat in WaLa is just an ice cream parlour, the lobby serves coffee and drinks and snacks and supposedly Tapas according to the website, but when we asked no Tapas just drinks and frankly is a far from relaxing or enjoyable place to be however the view is good. The pool bar food also comes from the restaurant and Smoqee Sky bar is open on a Saturday for Tapas, not great if like us you arrive too late and leave too early to be able to par take, although if the breakfast food is anything to go by we are probably lucky to miss it. This is the only five star hotel (there assessment of stars not ours) we have stayed in where you have to go out to eat! I think the hotel is missing the mark here by a long way! My husband is a catering manager for a large American company and he is astounded by the lack if choice, quality and inventiveness of the food.
An Asian dance performance is offered to guests Tuesday at 6.30pm, when you can find it! It is usually performed at Smoqee however on Tuesday that was closed to the "public" (yes that is what it said on the sign, closed to the public for a private function, so we are no longer guests we are the public), eventually we were told it was in the lobby but at 7pm, we went to the lobby and it looked no different to normal so we asked and were told yes it was there but at 6.30pm (good job we checked) we where given a complimentary drink each for the confusion. The show consisted on one girl dancing on two straw mats stuck to the floor in the middle of the lobby with tape, no furniture was moved, apart from another three guests that had just checked in and left half way through the performance and two others that arrived half way through we were the only people watching this poor girl dance very well and look lovely, the introduction was poor as you could not hear the explanation of the dances, the guy was nervous and reading from a crumpled piece of paper and to top it off our complimentary drinks arrived whilst the performance was going and the bartender squatted in front of us, mixed up our order and proceeded to obstruct our view of the dance, not very five star! We went to another hotels restaurant to eat great service, lovely ambience and fantastic food.
Last night we went to the lobby and asked for a taxi to take us to another local restaurant (yes another trip out to get a nice meal) the lobby porter said yes he knew where it was and ordered a taxi for us, took us down to the front entrance and left. The taxi driver however did not know where Other restaurant was and neither did the two bell boys, they asked us to tell them directions to the restaurant or give them the address. We did not know the directions, we are from Perth, Australia and this is our first and possibly last trip to Bali, the directions were in the room! While the staff and taxi driver were arguing amongst themselves as to the location of the restaurant we got out of the taxi and started back up to the hotel and were met by the lobby porter coming down, he was sorry for the confusion, he would explain to the taxi driver where he needed to take us and he explained that the two staff at the entrance were new to the hotel and did not know the restaurant. Firstly, staff's lack of knowledge should not be a problem for guests and secondly, should two new members of staff be put on the same shift and duty together without adequate training or supervision? I think not, a recipe for disaster and certainly not the actions of a "five star establishment" .
The website for Le Meridien, Bali Jimbaran say " an unforgettable experience awaits you here at one of the most exotic Jimbaran beach hotel" unforgettable yes, you'll take a long time to forget the poor cuisine, restaurant choice, daily quest to find a good dinning experience and the shabby car park out back, chocked full of people cars and motor bikes, fumes and smoke where they forgot to put the beach at this beach hotel!
Minor points are the towels are small, scratchy and discoloured, the hair dryer is difficult to use as it has a curly lead which is short and flys out of the socket when you try to use it so you end up having to stretch it prior to use and lean in close! The WIR light does not go off and you have to wedge a slipper (supplied by the hotel) underneath it to stop the light getting out at night.
We paid for our room in advance no cancellation or refund terms, if our room was not as good as it is we would have checked out and gone else where. This hotel is three stars at best, sadly what was to be my birthday treat (which is today) has turned into a bit of a nightmare with a daily quest to find good dining, we have not received the standard of hotel that we have paid for and frankly it leaves you feeling ripped off and disappointed. We understand that different people have different expectations and respect that however, we are seasoned traveller who have stayed at five star resorts around the world and at home in Australia and this is up there with the worst in our opinion. It takes more than a good room to make a hotel a great place to be.
If you are looking for a five star hotel with good facilities, good dining and a beach location book somewhere else. I did receive a bottle of wine some cakes and a card on my birthday however for us it is too little to late.
November 20, 2014
Rated 5 out of 5 by Trave11er51 Beautiful hotel great service
Lagoon pool is great, service was outstanding.
November 5, 2014
Rated 5 out of 5 by LADi Lovely new SPG property
This is a nice alternative to Nusa Dua. The beach is not crowded and very clean. The hotel itself is very interesting. I used a Suite Upgrade and have a room with lagoon access. There are not enough electrical outlets in the room and I wish there was a clock.
Alti in the restaurant is fantastic and very accommodating. Getting coffee at breakfast was very slow but I am sure that will improve with time. They do need to refresh some of the items more often.
Other than that pesky mosquito in my room, this stay is almost perfect!
One more thing. They need to keep the Skybar open during the daytime as well.
July 1, 2013
Rated 1 out of 5 by Adiwana Worst hotel
Very bad service and the bathroom looks like unfinish product.
GM or hotel management should inspect every room including teh bathroom quality finishing are bad.
August 16, 2014
Rated 4 out of 5 by DJ1981 Promising
We enjoyed our short stay at the new Le Meridien Jimbaran. Obviously we expected a few teething problems as the hotel has only just opened and a number of areas were not fully staffed or complete.
The staff were amazing and any request we had were dealt with immediately.
We did not like the fact that the bathrooms have glass windows visible from the room (ridiculous in twin share rooms) and the painting was substandard. Pool towels should be provided in the rooms with direct pool access.
We look forward to returning to this hotel later in the year.
April 15, 2013
Rated 2 out of 5 by Bernarda Strange place for a hotel
Sometimes you look at pictures of a hotel, which appear true but you live experience is still different. This was the case with my visit at the Meridien. Staff tried hard and the room was nice but still I could not warm up to the place. The hotel does not offer much space to relax inside and outside is not really a nice part of the beach. If you look for either a beach vacation or a hotel, which leaves no request open, I would not choose the Meridien for my stay. If you, however, need a base to travel the island, it will just work out fine.
April 27, 2014
Rated 4 out of 5 by Pchern Great Value for money!
My husband & I stayed for 2 nights on the 3rd floor. The occupancy rate was still rather low as the hotel is brand new so get the pool to myself most of the time! For less than USD200 a night, I've no complaints with the size & comfort of the room, the trendy & chic design and the cool music the hotel plays throughout the day. However, theres no Ocean view on side i stayed on, pity cause the beach is so near. The slight complaint was the slow service @ the restaurant, I wonder how they'll cope once the occupancy doubles!!
May 18, 2013
Rated 4 out of 5 by ninabona a luxury experience
we were staying for two nights and we feel happy.the hotel is very modern beautiful in design and very clean. we were amazed with the space of the room and also the bathroom.
the staff is very friendly and helpfull. just one glitch.. there are no restroom near the swimming pool area, they have one but you have to cross the bamboo restaurant to access it.
but overall we have a very good time there.. they have easy access to the seafood restaurant in jimbaran and also room with direct access to the swimming pool
June 18, 2013
Rated 5 out of 5 by Raymond1987 Excellent!
Stayed in the Aqua Studio Suites for 4 nights from 13th until 17th July 2014 during business meeting. Experienced a superb service and accommodation while receiving a surprise on my Birthday, yes, the management did remembered. A slide of cake ready once I step in the room after meeting.
A big thumb for every of your staff in Le Meridien Jimbaran Bali, greeting received everywhere in the resort. I'll definitely pay another visit in future.
July 17, 2014
Rated 2 out of 5 by skydude This hotel needs improvement
I stayed in Le Meridien Jimbaran on Nov.13-Nov.15 2013.
1.Hotel is nice, but at night time you can't open the window cause smoke from the seafood restaurants.
2. The front desk Ms.Nisa need more training, I can't accept the 5 star hotel can't even provide me the bill statement with your hotel logo, instead offering me plain paper without any detailed of the expense. it is a joke.
3.I have the hotel to arrange my transportation to the airport, but the driver thought I have plenty of time and tried to take me to other places for shopping instead of going to the airoport, and I had to refuse and ordering the driver to take me to the airport. If I have to pay more money for your transportation, then why I punish myself to have such driver and almost delay my flight? I can just hire a local TAXI.
You really need to improve.
November 16, 2013
Rated 5 out of 5 by Pinelea Relaxing Resort
Beautifully appointed opposite Jimbarin Beach. Room spacious and comfortable. Bathroom very impressive. Great to enter pool from lagoon view balcony. It may have helped to have a key to unlock the door from outside when leaving room from suite. Meals enjoyable, Roof top bar (Smoque Skt Bar) and view great and enjoyed a cockktail most nights. Staff friendly and attended to all our needs. Massage and pedicures very relaxing and good.
June 17, 2014
Rated 4 out of 5 by surfski808 Modern Architectural Delight in Jimbarin
As most of the reviews state, this is an ultra modern concept that deviates from the traditional Bali Resorts but in a good way. The location is perfect for those seeking an alternative to the loud and tacky resorts found elsewhere on the island. Greg Gubiani, the General Manager was a wonderful host and I enjoyed our candid chats throughout my brief stay. I highly recommend the Le Méridien to those who seek a modern retreat away from the crowds.
March 13, 2014
Rated 5 out of 5 by ConferenceAttender Very spacious and comfortable
This hotel's room is really spacious, compared to other hotels. Even the bathroom is larger than usual. I had a comfortable and pleasant stay.
Things it can do better:
- Maybe include glasses to watch the 3D TV.
- Expand the food choice. The selection is quite small currently, and they don't have much vegetables. Especially breakfasts: I only stayed for 3 nights, and by the 3rd day I really don't know what to eat anymore.
June 22, 2014
Rated 5 out of 5 by Blessie Hospitality at its Finest
Le Meridien Jimbaran is a furnished property with well-mannered staff. From the minute I stepped out of the car, staff gave their greetings and made me feel at home right away. What I like best about the experience was they let you know how many minutes it will take to provide you the service you have requested. I love the big smiles of the ground staff. The room was amazing. I appreciate the net decor on the ceiling which reminds me of Bali.
March 3, 2013
Rated 2 out of 5 by Liz19 rooms are lovely
The Hotel is directly over the road from 20 or so smoky beachside restaurants. If you don't like smoke don't stay at Le Meridien. There is only one lack lustre restaurant at the hotel so eating elsewhere is a must. I felt that the Hotel will deteriorate quickly to be 3 star. It appears shabbily built and quickly put together. In the past I have stayed with Le Meridien in Bora Bora and Mauritius and they were far superior
August 19, 2013
Rated 3 out of 5 by dana75 still early days
Staff need a lot of training. We had better service from 2 star hotels in bali . Drinks were made differently in the pool bar to the roof top bar and not using good branded alcohol. Lunch took 23 mins for two dishes and there were only 3 people before us in the restaurant. It was ridiculously expensive. I had the same dish at the ayana for $12 and had double the amount and this was $25 and definitely not worth it.
May 28, 2013