Rated 4 out of 5 by Larsson63 Overall very satisfied but room for improvement
We were upgraded to a suite room which really met our needs, that was much appreciated. However, after some heavy rain a large puddle appeared in our room. This was cleaned and and fixed quickly but its shoddy to see that in a relatively new hotel.The swim-up pool bar seemed to be under-utillised, and one of the stool bases was damaged. Breakfast was good, room service good (although a pizza order once was delayed and took an hour to arrive). Our kids loved the lagoon pool. My wife enjoyed the Spa. Final night we enjoyed the Balinese dance peformance at the Rooftop bar. We probably wouldn't stay again as it was a 4-star rather than 5-star hotel and experience.
July 21, 2014
Rated 4 out of 5 by DgLeo a place with great amenities
Thank you so much for the warm hospitality that you have extended to me and my family. We were truly touch and bless to come across such a lovely place. The room was very spacious and we all had a time there.
July 20, 2014
Rated 5 out of 5 by Raymond1987 Excellent!
Stayed in the Aqua Studio Suites for 4 nights from 13th until 17th July 2014 during business meeting. Experienced a superb service and accommodation while receiving a surprise on my Birthday, yes, the management did remembered. A slide of cake ready once I step in the room after meeting.
A big thumb for every of your staff in Le Meridien Jimbaran Bali, greeting received everywhere in the resort. I'll definitely pay another visit in future.
July 17, 2014
Rated 5 out of 5 I was wowed...
This is a fantastic resort. Expectations exceeded.
Great location less than 20 min from the int'l airport on the southern tip of Bali. The hotel was kind enough to arrange and confirm private transport from the airport with less than 1 hour notice via email.
Upon check-in, I felt like I was being transported into another world. The main lobby is atop a spiral driveway accessable solely by golf cart-- completely hidden from the street below.
The open-air lobby is Euro-chic with a mod bar and comfortable check-in area. I was greeted by name by three staffers, and generously thanked for being a Platinum with a delicious raspberry mojito welcome drink.
My early arrival meant my room was not yet ready, so the front desk attendant escorted me to the main restaurant, kindly offered to comp my breakfast for the inconvenience, and assured my that my room would be ready by the time I finished my meal.
The breakfast was terrific, with an impressive array of Asian and int'l fare for a resort this size.
My room was breathtaking. The sprawling loft-inspired setup included a floating tv island that created a separation between the work area/minibar and the sleeping area. Stunning decor with a bathroom suitable for royalty.
The resort feels small, situated around a lagoon-style pool that is artistically fed by a rooftop fountain atop the swim-up bar. There are only 21 lounge chairs in the pool area, but they were never at full capacity. Both Eastern and Western food is served poolside.
In addition to the main restaurant, there is an artsy open-air coffee shop at street level on the back of the resort just off the pool deck. It serves gelato and Illy-brand coffee drinks.
Directly behind the resort is a row of local seafood restaurants that overlook the public beach.
The beach itself was pristine, and stretches for about a 30-min walk to the north. Plenty of space to play or lounge, with several watersports rentals/vendors. Note: the resort does not have direct beach access or provide beach chairs. However, it's a 200-ft walk to the beach, so this is a complete non-issue.
The staff was cordial and warm, but not over-present as is often seen in Asian resorts. Breakfast attendents could be more... attentive in maintaining table settings (often missing napkins or complete silverware at a place setting) and it was a surprising struggle to get coffee refills without having to repeatedly flag someone down.
Overall, this resort blew me away. This was a semi-business trip, so I enjoyed the complimentary wifi which allowed me to spend a few hours of each day on the laptop out on my private balcony. Next time, I hope to make use of their expansive spa/gym facilities and bring my family, as I noticed a large kids' area under the lobby.
To the management and staff: well done! For being the lowest-price Starwood resort on Bali at the time of booking, I never expected the facilities or experience that you provided. My hope is to return soon-- thank you for making me feel genuinely welcomed and appreciated.
June 25, 2014
Rated 5 out of 5 by vieirajj very good experience
very good experience
we will come back
June 6, 2014
Rated 4 out of 5 by altac nice hotel
nice place for a week end with very good facilities and staff
June 26, 2014
Rated 5 out of 5 by ConferenceAttender Very spacious and comfortable
This hotel's room is really spacious, compared to other hotels. Even the bathroom is larger than usual. I had a comfortable and pleasant stay.
Things it can do better:
- Maybe include glasses to watch the 3D TV.
- Expand the food choice. The selection is quite small currently, and they don't have much vegetables. Especially breakfasts: I only stayed for 3 nights, and by the 3rd day I really don't know what to eat anymore.
June 22, 2014
Rated 4 out of 5 by brio Excellent staff. Great service. Bravo!
On my arrival, during check-in, I was personally welcomed by Mr. Gregory Gubiani, the property's GM. For me, it was a first for any GM to personally greet & welcome a Platinum member like me. We traded pleasantries as the check-in process was underway. What a delightful way to distract myself from the wait, albeit that it was a brief wait. A special welcome drink for premium guests help to quench my thirst after the flight into Bali.
I was escorted to my upgraded Aqua studio suite by the bellhop. It was huge & very comfortable, although there was a solitary supporting pillar that stood strangely near the minibar area. I could live with it as long as it gives me peace of mind against any thoughts of an architectural failure.
There were insufficient hangers in the walk-in closet. When I asked for 10 more, thin wire hangers, instead of sturdy wooden ones, were delivered to me promptly.
Food quality at Bamboo Chic was of high standard. The servers had an eye for detail. They were even able to suggest & customise my orders to the required portions. Nothing was too difficult. They remembered my preferred beverage for breakfast daily. For dinner, they knew which cocktails I had the evenings before in sequence, and were able to recommend me new ones. Once I arrived at the breakfast restaurant after they had cleared the buffet spread (breakfast for me was complimentary). I was quite happy to order from the lunch menu, but the staff offered me breakfast's fresh eggs (I had poached eggs) and when served to me, a selection of accompaniments of sausages, mushrooms, breakfast potatoes and smoked salmon were automatically served as well. This gesture exceeded my expectation.
My only concern about the restaurant was the presence of mosquitos and flies in the dining area throughout my stay. I had to swat them away as I was eating my meals (I may have killed a few!). During one of those meals, an auditor was appraising the restaurant. I hope she didn't see those insects flying about.
Another thing - despite having a ketchup stain on the flatsheet on my bed on my first night from a burger I was having, it was not changed during my entire stay. While I support the green initiative to reuse linens, I feel that the housekeeping staff might want to consider changing any linens that has visible unsanitary food stains. On my 3rd day, the same linen was swapped with the underlining flatsheet to hide the stain.
Otherwise, my stay was quite amazing. The true gems of the property are the staff. They were proactive to delight their guests. I, for one, am impressed with their ability to customise & make positive recommendations through guests' profiling & being sensitive to their needs. Well done! I will be back again for sure (this time with a flyswat and a fabric stain remover.)
June 26, 2014