Rated 5 out of 5 by Ginger1953 Heaven
We had 3 perfect days & nights here
December 5, 2013
Rated 2 out of 5 by tmat Disappointing
Room very unclean - fridge and bathroom especially + rubbish from former guest left in wardrobe.
No golf channel on TV
October 8, 2012
Rated 5 out of 5 by bisty ambiance
We stayed at the "Pink Palace" on our honeymoon and wanted to re=create the special feeling...we did.
September 20, 2013
Rated 5 out of 5 by Jack32 If you want to be at Waikiki
If you want to experience Waikiki you will not be able to improve on The Royal Hawaiian as the place to enjoy it.
March 3, 2013
Rated 5 out of 5 by MandyRN Loved it
We stayed there with my two kids, 5 and 7 and had the best time if our lives... It was just an AMA ing trip..
February 24, 2013
Rated 4 out of 5 by pinkturtle Great Location
Royal Hawaiian was beautiful, perfect location, and comfortable. The staff were friendly and helpful.
April 11, 2013
Rated 5 out of 5 by mason wonderful hotel
we have stayed here many times and enjoy every time . (one complaint) your restaurant is very pricy
August 6, 2012
Rated 5 out of 5 by Blackhorse57 Great Visit
Wonderful visit. This was a business trip, but I enjoyed the surroundings as if I were on vacation.
September 19, 2012
Rated 5 out of 5 by lalalucie Amazing getaway
beautiful hotel, wonderful service, paradise get away. I hope to make this an annual place to go.
September 6, 2012
Rated 4 out of 5 by Yamachai Good atmosphere
This hotel has good access to beach and shopping area. At the same time, this keeps good silence.
December 23, 2012
Rated 5 out of 5 by MaxSel Idyllic and Relaxing Stay
A wonderfully relaxing few days and a wonderful hotel - exceeded our expectations on all levels.
November 15, 2012
Rated 4 out of 5 by Elizabethq wonderful service
Thank you to the team at the Royal Hawaiian - we had a lovely stay and enjoyed the facilities.
December 14, 2012
Rated 3 out of 5 by koyanao room is small
I stayed at garden view room. the room is very small. but, garden is beutiful.
July 18, 2013
Rated 5 out of 5 by Wizz Hotel is in great Location
Hotel is excellent all round standard, in excellent location for all attractions.
December 24, 2012
Rated 5 out of 5 by KimOd Perfect location for an ideal vacation.
Location and service was amazing. We wouldn't stay anywhere else on Waikiki
April 1, 2013
Rated 5 out of 5 by GeorgeP Just right for Waikiki
It is great to walk off of KaliKawa to find such a wonderful place to stay.
January 3, 2013
Rated 4 out of 5 by Firewing Not Satisfied
For the money spent tne accommadations were inadaqute.
October 1, 2013
Rated 4 out of 5 by WWM00 Not a nice experience
Lost luggage and not much was done to rectify. Air-Con very noisy.
August 6, 2013
Rated 5 out of 5 by WahineinNZ Exceptional hotel, great views & an escape from reality
Transports you to another place in time with very relaxed atmosphere.
November 25, 2012
Rated 5 out of 5 by Poipu This hotel is an America's historic hotel.
You will find sophisticated atmosphere once you step into the hotel.
March 24, 2013
Rated 5 out of 5 by Russo Excellent Stay at the Royal Hawaiian
Acccomodations, Staff and overall experience was excellent!
February 27, 2013
Rated 5 out of 5 by SPGgoldforlife2012 Amazing people, location, facility
We enjoyed our time at the Pink Palace of the Pacific!!
November 28, 2012
Rated 5 out of 5 by cl21tos The hotel offers great service and location
a wonderful hotel with great service and location
July 22, 2013
Rated 5 out of 5 by jmcq 5 star
This is one luxury hotel we will be coming back to.
December 26, 2012
Rated 5 out of 5 by Maryex Love This Hotel
When In Honolulu would definitely stay here again!
December 21, 2012
Rated 5 out of 5 by Ddeebb Loved it!!!!!!!
Very nice hotel.......would stay here again
July 17, 2012
Rated 4 out of 5 by frustrated27 too expensive for service level provided
too expensive for service level provided
November 25, 2012
Rated 5 out of 5 by DF59 DF59
This hotel was more than expected.
February 20, 2013
Rated 5 out of 5 by Okie Outstanding Wedding Venue
Exceeded all expectations.
February 23, 2013
Rated 3 out of 5 by Mary53112 My room was a diappointment
I reserved a garden view room using an SPG award, hopeful for a little bit of an upgrade, but not optimistic given our Saturday arrival. I was not greeted as an SPG Gold member, and had to push hard to get a 2 PM check out on my last day. (I asked for 3 PM and they couldn't do it. Yet the resort was EMPTY the day I left)
I was very impressed with the lobby - gorgeous. I was put into room 396. The room was small but beautifully decorated. Sadly, my garden view was a few palm leaves growing within a foot of the glass on my window. When I looked carefully through the leaves, I saw that my room overlooked the driveway and was also in an inside corner that denied my any opportunity of any kind of view to my left.
Housekeeping was a big disappointment. No hairdryer and no washcloths in my room at check in. Came back to my room from the beach at noon on my second day and housekeeping had not visited. Went back to the beach and came back at 4. Housekeeping had been there but -- had left a dirty pillowcase on one of the chairs, had taken my dirty towels away but not left clean ones, no fresh water bottles, no fresh coffee packs for the next day. Not sure if I came back too early, and caught them in the middle of the job, or if they started, left, and forgot to come back. And, I saw quite a few small bugs in our bathroom.
I also don't understand why the pool closes at 5:30 PM.
Between being given what must be the worst room in the house, and the poor job of the housekeeping staff, I am disappointed in the value that I got for my starwood points. I'll try the Westin next time I come to Oahu.
October 1, 2013