Rated 2 out of 5 by tmat Disappointing
Room very unclean - fridge and bathroom especially + rubbish from former guest left in wardrobe.
No golf channel on TV
October 8, 2012
Rated 5 out of 5 by Hiromitsu this hote was excellent
It was great hotel to stay and I really enjoyed the stay. I will choose this hotel for the next time as well.
October 9, 2013
Rated 5 out of 5 by Jack32 If you want to be at Waikiki
If you want to experience Waikiki you will not be able to improve on The Royal Hawaiian as the place to enjoy it.
March 3, 2013
Rated 5 out of 5 by MandyRN Loved it
We stayed there with my two kids, 5 and 7 and had the best time if our lives... It was just an AMA ing trip..
February 24, 2013
Rated 5 out of 5 by bisty ambiance
We stayed at the "Pink Palace" on our honeymoon and wanted to re=create the special feeling...we did.
September 20, 2013
Rated 4 out of 5 by pinkturtle Great Location
Royal Hawaiian was beautiful, perfect location, and comfortable. The staff were friendly and helpful.
April 11, 2013
Rated 5 out of 5 by mason wonderful hotel
we have stayed here many times and enjoy every time . (one complaint) your restaurant is very pricy
August 6, 2012
Rated 5 out of 5 by Blackhorse57 Great Visit
Wonderful visit. This was a business trip, but I enjoyed the surroundings as if I were on vacation.
September 19, 2012
Rated 5 out of 5 by lalalucie Amazing getaway
beautiful hotel, wonderful service, paradise get away. I hope to make this an annual place to go.
September 6, 2012
Rated 4 out of 5 by Yamachai Good atmosphere
This hotel has good access to beach and shopping area. At the same time, this keeps good silence.
December 23, 2012
Rated 5 out of 5 by MaxSel Idyllic and Relaxing Stay
A wonderfully relaxing few days and a wonderful hotel - exceeded our expectations on all levels.
November 15, 2012
Rated 4 out of 5 by Elizabethq wonderful service
Thank you to the team at the Royal Hawaiian - we had a lovely stay and enjoyed the facilities.
December 14, 2012
Rated 5 out of 5 by Wizz Hotel is in great Location
Hotel is excellent all round standard, in excellent location for all attractions.
December 24, 2012
Rated 3 out of 5 by koyanao room is small
I stayed at garden view room. the room is very small. but, garden is beutiful.
July 18, 2013
Rated 5 out of 5 by KimOd Perfect location for an ideal vacation.
Location and service was amazing. We wouldn't stay anywhere else on Waikiki
April 1, 2013
Rated 5 out of 5 by GeorgeP Just right for Waikiki
It is great to walk off of KaliKawa to find such a wonderful place to stay.
January 3, 2013
Rated 5 out of 5 by WahineinNZ Exceptional hotel, great views & an escape from reality
Transports you to another place in time with very relaxed atmosphere.
November 25, 2012
Rated 5 out of 5 by Poipu This hotel is an America's historic hotel.
You will find sophisticated atmosphere once you step into the hotel.
March 24, 2013
Rated 4 out of 5 by WWM00 Not a nice experience
Lost luggage and not much was done to rectify. Air-Con very noisy.
August 6, 2013
Rated 4 out of 5 by Firewing Not Satisfied
For the money spent tne accommadations were inadaqute.
October 1, 2013
Rated 5 out of 5 by Russo Excellent Stay at the Royal Hawaiian
Acccomodations, Staff and overall experience was excellent!
February 27, 2013
Rated 5 out of 5 by SPGgoldforlife2012 Amazing people, location, facility
We enjoyed our time at the Pink Palace of the Pacific!!
November 28, 2012
Rated 5 out of 5 by jmcq 5 star
This is one luxury hotel we will be coming back to.
December 26, 2012
Rated 5 out of 5 by cl21tos The hotel offers great service and location
a wonderful hotel with great service and location
July 22, 2013
Rated 5 out of 5 by Maryex Love This Hotel
When In Honolulu would definitely stay here again!
December 21, 2012
Rated 5 out of 5 by Ddeebb Loved it!!!!!!!
Very nice hotel.......would stay here again
July 17, 2012
Rated 4 out of 5 by frustrated27 too expensive for service level provided
too expensive for service level provided
November 25, 2012
Rated 5 out of 5 by DF59 DF59
This hotel was more than expected.
February 20, 2013
Rated 5 out of 5 by Okie Outstanding Wedding Venue
Exceeded all expectations.
February 23, 2013
Rated 5 out of 5 by nwt12 A perfect retreat
This hotel, without a doubt, has the best location on Waikiki. It's the only hotel on Waikiki beach that's both situated directly on the beach, but also sheltered from the noises from the main street behind the beach. The large, open air atmosphere, and surrounding garden areas provides an immediate sense of tranquility upon setting foot in the hotel.
The check-in process, while thorough, is exceptionally slow. We were second in line and waited roughly 25 minutes to check in. While there's an SPG Elite plaque behind a counter somewhere, there's a single shared line. The carefully scripted experience is nice - though we wish there was a way to click skip / fast forward and just get to our rooms. That said, the slow check in experience seems more of a trend with hotels in Hawaii in general.
The rooms themselves were surprisingly sharp for a hotel approaching a century old. While the age of the architecture is betrayed by external cabling tubes and lack of certain amenities like bath tubs, it's very cleanly decorated and has clearly been remodeled throughout its life to stay current to prevailing expectations.
The hotel restaurants were amazing. After dining at most of the restaurants around the Waikiki beach area, it's clear Azure is a tier above the rest. In addition to its views, it serves a fairly traditional / conservative menu - but executes exceptionally on it. The daily seafood auction specials are about as fresh as seafood gets - and the chef consistently delivered perfectly cooked, perfectly flavored food each time.
In terms of staff helpfulness - the manager on duty, Evan, took it upon himself personally to help accommodate our requests beyond the call of duty - effectively saving us a good chunk of our vacation from our own mistakes in booking. This is the type of service that sets the Royal Hawaiian apart from the rest.
March 10, 2014