Rated 4 out of 5 Beautiful Site for a Wedding
Although there were a few problems with our stay in general, my daughter's wedding was perfectly handled and absolutely wonderful. The food was excellent, presentation was beautiful, everything was on time and mostly perfect and in its place. Outside vendors meshed seamlessly with the Westin staff; onsite lighting was wonderful. In short, I was very VERY pleased with the Matu and her staff.
April 15, 2013
Rated 2 out of 5 by VegasTrip 8/23-8/26
I have stayed at this hotel when it was under previous ownership, about 6 years ago. I went back for a change instead of going down tot he strip and I remember really liking the hotel. The hotel is very tired now and needs some TLC and improvement. In our room the bath handle and faucet felt as though they were going to fall off the wall when you turned on the water and turn on the shower. The faucet would never convert totally to shower and so the tub would fill while you were showering. the bathroom door was very squeaky and disturbed other people in the room if you went to the restroom, especially at night. there was hair stuck to the ceiling in the shower which shows lack of detail while cleaning the room. The bar wasn't open during the day and I felt drink prices were high. There was electrical wiring running along the steps outside at the pool that wasn't covered. I liked the fact the room had a Juliet balcony and the air-conditioner turned off if the door was open.
August 26, 2013
Rated 3 out of 5 by New2LakeLV Nice Hotel, Had a Few Issues
Property is very nice. Stayed in Suite which had everything we needed. Its quite a distance from the village but they do have a shuttle. HD TV didnt work and it took staff two visits to fix. Also, breakfast vouchers dont cover most breakfast since resturants onsite are $$$. Food was so, so. Service was good. First time at Lake Las Vegas and the whole area is a bit odd since its half vacant.
November 28, 2012
Rated 5 out of 5 by 14red great place
excellent place - great staff, would for sure return.
October 7, 2013
Rated 4 out of 5 by Jim3 Falls Short - Service
The food choices at this hotel are terrible. The equipment within the fitness center is terrible. We left the hotel just to find something better to eat. Spa services were unavailable because employees did not show up for work. Were not notified by spa staff when employee did not come to work for scheduled appt.Disappointing experience all the way around.
July 25, 2013
Rated 4 out of 5 by PaulSeattle Overall a good experience
My wife and I spent a long weekend at the Westin Lake Las Vegas. The architecture and surroundings are reminiscent of Spain, as I'm sure was the intention. Everything was well tended, clean, and very comfortable. The only issue I had was with the very small toilet in the bathroom. I know the hotel caters to families, but I felt like I was using a child's "potty." Not a good experience...
January 29, 2013
Rated 5 out of 5 by 14red great place
wonderfull resort, great service, excellent staff that went out of their way to serve you.
October 3, 2013
Rated 4 out of 5 by Steven62 Beautiful Tranquil Setting
Great get away vacation for some sun and relaxation. The hotel shuttle to and from the LV strip was efficient and punctual. Guest services, particularly with Maria and Eric in the Marrakesh was attentive and very helpful. Although we were in the "shoulder" season, still plenty of leisure and acitivties to do if you wished. Attention to the surface area of the pool deck is needed.
March 4, 2013
Rated 5 out of 5 by Chub A RESORT WHERE YOU CAN REALLY RELAX
Very Relaxing Resort and a excellent get away from Vegas strip. Room Service and cleanlinees of the rooms -Excellent Service. Great Job to the Westin House Keepers of Lake Las Vegas, each day the room was clean and we was greeted with a smile as we pass by the House Keepers in the halls..That really made the stay more pleasant...Thank You House Keepers....
July 8, 2013
Rated 3 out of 5 by Joe3 Beautiful Hotel
This is a nice hotel in a tough location. It's not Las Vegas. If you want a getaway to a quiet location, then it would be a good choice. The staff was great. Food was good. The hotel looked like they were too busy on Saturday night with a large wedding party so service in the restaurant was very slow. It took 30 minutes to get the dinner check.
July 22, 2013
Rated 5 out of 5 by Walter Action packed resort!
I booked this place because they offered on site paddle boarding through suplv.com - I didn't realize how great of a resort it was. The suplv.com team was fantastic, rented paddle boards with full lessons and then special bikes to ride to the village. Hot tub, pool, and lake all were great! Dinner and breakfast at Ricks was FANTASTIC! Will return to this hotel FOR SURE!
April 19, 2013
Rated 4 out of 5 by Carolyn59 Details matter
The little things in my room were missed. I woke up for an early meeting the first day & found no coffee. There were no water bottles on my third day. The ottoman in the room was so beat up & shabby that I couldn't believe that it was still in circulation.
I did find all of the staff very personable.
August 17, 2013
Rated 5 out of 5 by PhatJ929 Always Awesome!
I've stayed here two times now and will again! My room was great, upgrade to a lake view room, totally worth it! It was beautiful every morning!
Two pools, kayaks, stand-up paddle boards and paddle boats all worth the resort fee.
Lots of events for the kids and very family friendly! Saw a lot of people with dogs too, so I assume pet friendly. MIght want to ask.
May 20, 2013
Rated 4 out of 5 by Flyingtailor Great Setting
Wow what a beautiful hotel in a great setting an oasis in the dessert. The food was good the hotel very quite and relaxing right on Lake Las Vegas and good SPG recognition. One thing that I did not like was the very inexperienced front desk Staff all I can say is that they try hard.
August 21, 2013
Rated 5 out of 5 by WorldBanker Unexpected Pleasure
The Westin at Lake Las Vegas is an excellent alternative to staying on the Strip. The resort is about 40 minutes out of town in a planned resort on man-made Lake Las Vegas. Great rates and service, and a peaceful retreat from the craziness of the city. Good for golfers, with several courses near and for those who want to limit their time at the casinos and shows.
December 10, 2012
Rated 5 out of 5 by Corosco Beautiful
The Westin is Beautiful. We were not at the hotel much but next time will spend more time there to enjoy the amenities. The fires were lit at night and the sunrise was beautiful in the morning.
Kristen at the front desk was outstanding and went way above and beyond each time I spoke with her.
The Severs in the restaurant were most gracious and very kind.
December 26, 2012
Rated 3 out of 5 by Local1234 Service went down the hill
Poor customer service with the front desk during check-in and check-out, poor service at the restaurant and the pool staff is the worse. The staff doesn't seem engaged and not motivated to work in this hotel.
I used to love this hotel and the staff were so nice and professional.
August 13, 2013
Rated 5 out of 5 by Alan2323 Guest
First class all the way!!
September 28, 2013
Rated 3 out of 5 by Isabel1 Not sample of westin
My 4 year old found coins and trash under the bed. We got only one cup for coffee or te , one of the rooms didnt have blow dryer
Keys had continues problems with acess code we got replacement three times for a one night stay. Rooms one was ready at 5 pm and other at 6 pm , not a westin experience
July 29, 2013
Rated 5 out of 5 by WendyGail Beautiful hotel off the strip
Great hotel after a week on the strip. Beautiful property - room, pool, spa, everything. I really enjoyed it and would definitely stay here again.
September 15, 2013
Rated 4 out of 5 by MDDM Labor Day Weekend
The least satisfactory stay in over 4 years going to this property. Customer service was very poor. Beach was closed all weekend due to unclean water levels. No compensation for SPG member or return customer.
September 3, 2013
Rated 4 out of 5 by chrismay Good hotel
My wife and I have stayed at this hotel several times and every time we go, we are reminded how great a little trip like this can be. We are locals and only live 15 minutes from Lake Las Vegas. The rooms were clean, staff was friendly and the outdoor firepits at night where exactly what we needed. Two things to point out, when I was at the pool in the morning hours I noticed no music was playing. I don't know if this was done intentionally. The workout facility specifically the treadmills are top notch. As an avid runner I can usually tell when a hotel tries to cut corners on gym equipment but this was not the case with your hotel...well done. I was disappointed the spa was closed on the last day of our visit. My wife and I had planned for a little pool and spa before we checked out but unfortunately the spa was closed for the day. I assume it was to make improvements before a big event checked in for the weekend. Regardless, that was the only negative.
May 23, 2013
Rated 4 out of 5 by divainvegas No Sleep
When I first walked into the room I noticed the bed, it looked and felt comfortable. Was very excited because all I came to do was rest, spend time with my husband and get away from our dog however, a barking dog woke me up at 5am and could not go back to sleep. Left around 9am was planning to sleep in till check out, that did not happened.
October 24, 2012
Rated 2 out of 5 by thomas7702 could not sleep
I have to say, only to the request of my fiance, that i didn't make a scene. I couldn't sleep all night, the room we got was right by the elevator, i mean, its like sleeping in it. all day and night to have to listen to that horrible banging noise, its the worst sound imaginable.room 7202 should be off limit to guests.
June 24, 2013
Rated 3 out of 5 by Loyalist Stay on the strip
Thought I would try this Westin property not on the Las Vegas strip, thought it might be relaxing and quiet. The adult pool was packed with kids. So much for peace and quiet relaxing time. Also there is nothing in the area. Wife tried to use spa, but employee car broke down so could not make it to work?
July 14, 2013
Rated 5 out of 5 by Nancyhdez This hotel is awesome!!
We always have a great time at this hotel,my family love it! The best customer service.
September 19, 2013
Rated 5 out of 5 by Bullie4us Outstanding hotel on the lake
Extremely friendly and accommodating .
Beautiful surroundings. Everything you need
In one hotel. No need to leave for anything.
We have already recommended This Westin
To several of our California friends! We absolutely loved it here, it was a whole new view and perspective of Vegas for us!
Will never go back to the strip.
January 4, 2013
Rated 4 out of 5 by Peanut Loved this hotel!
Only negative comment would be the pool deck and tables - tables were sticky and covered in slopped food and drink so you couldn't put anything down on them. Pool deck could use a hose off/sweeping especially after the gardners went through. Otherwise loved the quiet resort, beautiful scenery, pleasant staff, great rooms!
June 1, 2013
Rated 5 out of 5 by ScorpioBlue Enjoyable experience!
Had a 5 night stay at The Westin Lake Las Vegas in the middle of August, 2012.
Overall, the property exceeds expecations in guest service and commitment to making their guests feel welcomed and taken care of.
Yes, the property needs some refurbishment. I had to change rooms in order to meet regular Westin room standards though.
September 5, 2012
Rated 5 out of 5 by Valentines GOREGEOUS getaway
Eeverything was wonderful, except for a resort this size, they should really have more than 1 hot tub outside. I got dressed in my robe and went down with my husband and it was full so we had to go back up and change and didnt get to enjoy it..... the only downside, other than the wait at the restarant the next morning...
February 22, 2013