Rated 3 out of 5 by SP007 Spg recognition
Wonderful property but staff member ineffective. I am a platinum member and even though the hotel was less than 15% of capacity and I checked in after 8:30PM I didn't receive a room upgrade. I asked about the number of Jr. Suites and was told they weren't available. So....I called Starwood and asked if I could make a reservation the same night for a Jr. Suite and told they were available. This experience is not typical of Westin. I'm a fairly new platinum member but it didn't make a difference this time with the exception of receiving a 50% discount of the resort fee. There is more to this experience biut I don't want to write about it. Wonderful property but don't want to stay again.
November 24, 2013
Rated 5 out of 5 My "go to" place
I can always count on this resort to renew my spirit and nourish my soul. The beauty of the hotel and grounds as well as the mountains and lake view have never failed to revitalize me in the many years I've been coming here.
The personnel are outstanding and I can always count on seeing the same employees each time I return - like coming home to family. Stellar service is the norm NOT the exception.
Plenty of opportunities to enjoy walking and exercising outdoors as well as using the indoor workout room. Ideal setting for those who enjoy walking. Pools are beautiful.
Only disappointment was not having Nick's Cafe open for lunch and dinner every day.
The breakfast buffet is a nice addition however.
December 17, 2013
Rated 3 out of 5 by Persnickety The hotel grounds are beautiful
However, we felt we were in the movie "The Shining". We were anticipating a little kid to come cruising around the corner in a big wheel while uttering "red rum"! Clearly the area has taken a down-turn. Having said that, the few staff members we dealt with during our stay were attentive and pleasant.
The hotel interior needs updating; the fabric chairs etc throughout we're disgustingly stained and dirty; therefore we found it difficult to completely relax.
December 9, 2013
Rated 5 out of 5 by QLS5674 Awesome getaway
This desert hideaway is a definite gem, close enough to the strip and far enough to relax and recover from a long week. Hotel is clean staff is the best, especially the restaurant staff. Will have to invite everyone back here for a party.
December 9, 2013
Rated 5 out of 5 by popster This Hotel has is truly restful, only 17 miles to the Las Vegas Strip!
A lovely oasis away from the hustle and bustle of the Strip!
December 6, 2013
Rated 5 out of 5 by ksrpdx Amazing new Westin property
THis is a great alternative to staying on the Strip.
It is located about 16 miles from the Strip and is about a 25 minute ride. Aside from the beauty of the hotel itself and the top notch area, it is unique for its
activities. These include kayaking, canoeing and stand up boards, Lake Las Vegas fronts the hotel so its about a 3 minute walk to the rental center.
Also Westin offers bird watching, volley ball, tennis, and fishing. There is a delightful Aveda, everything from hair to massage, and facials.. For those of you
planning a trip to Vegas, I highly recommend you stay here at least one night. Or if the Strip is not high on your priority list, consider staying here for many nights It;s perfect for those that like to explore by
boat, or biker also there is a daily hike geared towards bird watching...Pools are spacious with an
adults only pool..I've been Platinum for over 10 years and don't often write reviews, but this one really
deserves an acknowledgment of it's uniqueness and
kudos for a great staff!
May 11, 2012
Rated 5 out of 5 by JulieK Another nice stay
Check-in and check-out was quick & easy; front desk staff were very friendly and helpful. Staff at Rick's Cafe were great, and food was very good. Room was clean and comfortable. Hotel property is looking as gorgeous as ever; lobby/seating areas look especially beautiful with holiday decor.
December 1, 2013
Rated 5 out of 5 by jonnie An oasis from the strip
WE spent 4 nights at the westin las vegas and had 1 night at this hotel due to las vegas hotel being full due to lv marathon.
What a pleasure it was to stay here the quiet, the surroundings, lovely room . .all was great.
Food in the bar was really good.
Next time i would spend 2 nights here.
November 26, 2013