Rated 4 out of 5 by Utopia2004 Excellent staff
Amazing location, great staff. Luau was fun and food & drink was plenty and delish. The garden rooms are across the road from main lobby & hotel but not a bother at all. Much quieter no pool noise. Would go back for sure
May 3, 2015
Rated 4 out of 5 by MGMT Business trip
Pleasant staff and great location
April 18, 2015
Rated 3 out of 5 by CostcoTraveler "Under Construction"
I was dissapointed at check in as the room we were assigned was in an outer building that was under major construction. The room was dark, didn't have the king size bed I requested and smelled. Not a good way to start an 8 day vacation.
I asked for a better room and they offered rooms in the main hotel for up to $100 more per night. We finally got a nice room in a construction zone for $50 more per night. No special accommodation was offered and we were told to take it up with our tour provider.
The room we got was the one we wanted in the first place (sans construction).
Elsie the room attendant was fantastic.
We did the Luau and it was worth the $.
April 17, 2015
Rated 5 out of 5 by Traveler007 Great Hotel!
We stayed here for a few days before staying on the north shore for a more extended stay on Kauai. We enjoyed the ocean front room and the exceptional ambiance of the restaurant. We also enjoyed the pool as the proximity of the pool and the ocean are literally feet from each other. We enjoyed the food in the restaurant and look forward to staying here on a return visit to the island.
April 12, 2015
Rated 5 out of 5 by DMason123 Thank you again to the hotel staff
The hotel staff, particularly the front desk staff, make this hotel worth coming back to. Great service from Lahela and Jacelyn. The Link Café staff is very helpful too. Mahalo!
April 6, 2015
Rated 5 out of 5 by DMason123 Thanks to the great staff
This stay (Oct-Nov 2014) was great as usual; the excellent service at the front desk made it especially so. Most helpful were Cheryl, Lonnie and Chris. I stay at many different hotels and the front desk staff at the Kaua'i Sheraton is always above the rest. Mahalo
April 6, 2015
Rated 3 out of 5 by Jpalm Great rooms, thin walls
The hotel does have a lot of positives. The staff is great, the hotel's appearance is very nice, it is right on the beach, 15 minutes from Port Allen, has two attached restaurants and is three minutes from a group of restaurants. However, the walls, at least in the garden view rooms, allow you to hear everything from you neighbors. We could hear our neighbors conversations and other activities. If you have mute/no neighbors it would be great otherwise the noise makes it feel like you have no privacy. If you can hear them, chances are they can hear you.
April 2, 2015
Rated 3 out of 5 by Pichan location is good
We stayed in Garden view room which is ok for just sleeping but it was a little far from pool and beach.
We had 2 children but they did not have anything for kids. We wish they had kids slide at the pool or any amenity for kids...
The location was good because it was by the beach.
March 23, 2015