Rated 3 out of 5 by Jlea9378 Beautiful Resort
This hotel is very beautiful and the staff are very helpful and friendly.
We originally had a garden view room which wasn't very nice. It was an adjoining room so we suffered a lot of noise from the neighbors (whom we didn't know). During the middle of the night, we encountered two small cockroaches in our room. I went to the reception desk and complained and they moved us to a nicer garden deluxe room and also waived our resort fee for the entire stay as way of apology.
The prices are too high on all of the food and beverages, and they don't include a free continental breakfast or any free drinks as part of the resort fee, which was very disappointing. The resort we stayed at on Oahu did include two free drinks at the bar and free continental breakfast as part of the resort fee.
July 18, 2014
Rated 5 out of 5 Wonderful hotel experience
I would highly reccomend staying at this hotel!
July 21, 2014
Rated 5 out of 5 by SongFamily Great Stay in Poipu, Kauai
My wife and I just returned back from our trip to Kauai. This was our first time on this island and based on our experience during this trip, it definitely won't be last. Upon check-in, I was greeted by its professional staff member, Sissy, who went the extra mile to ensure that I was getting the most out of the property. She also recognized that we were celebrating our anniversary and made our stay even more special. While the property itself is showing some age, the staff and their service to customers is second to none, and we'll more than be happy to return during our next trip to Hawaii.
July 14, 2014
Rated 5 out of 5 by Les62 Amazing views and beach
The proximity to the beach cannot be beat. Waking up, relaxing, and dining with those amazing ocean views was heaven. The morning yoga was fantastic and the staff was very helpful in recommending and booking our afternoon adventures.
July 20, 2014
Rated 5 out of 5 by Natalie38 Loved the location
This hotel is quite lovely in a low-key way and right on the beach. There's great boogie-boarding and after a short walk, good surfing. The pool is nice and well thought out with a separate shallow section for the younger kids.
July 18, 2014
Rated 5 out of 5 by DGif GSM
We could not have picked a better place to hold our Gobal Sales Meeting. The staff was A+
July 17, 2014
Rated 5 out of 5 by astrosfan Great Resort
Your staff couldn't have been more accommodating, or the setting more beautiful. We had a great experience.
July 16, 2014
Rated 5 out of 5 by susie49 super time at sheraton
We had a wonderful time here for our 50th Wedding Anniversary. The staff & management treated us royally in all respects. The resort far exceeded our expectations. We would highly recommend it for a great relaxing & fun vacation for anyone!!! Brad & Sue, Half Moon Bay, CA
July 15, 2014