Sheraton Princess Kaiulani

  • 120 Kaiulani Ave
  • Honolulu,
  • Hawaii
  • 96815
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.3 out of 5 by 580 reviewers.
Rated 4 out of 5 by Great SPG Recognition, Value on Waikiki This is my second stay at the Kaiulani, but the first since the recent renovation. I was pleasantly surprised by the overhaul of the lobby/common areas, which are much improved and definitely emblematic of the "new" Sheraton brand. SPG Platinum recognition was great-- upgrade to the Jasmine Suite with amazing ocean views, 4pm late check out honored despite it being a resort, snack amenity, discount at F&B outlets, etc. The resort fee included internet , a souvenir photo (Which we unfortunately didn't take them up on), and beach service-- chairs + water /fruit service on Waikiki. Splash , the pool bar had fantastic cocktails (the Mai Tai and Tropical Itch were our favorites) and the food was really good too (the garlic fries!!!). The check-in speed was a little slow, but thorough and helpful. This is the best SPG paid rate or points value on Waikiki, particularly if you are going to spend most of your time outside the room (which was a tiny bit dated, but spacious and with a beautiful balcony facing the ocean). August 21, 2015
Rated 3 out of 5 by heads up for construction... We made an up graded reservation for an ocean view room with balcony. We were so excited for this holiday as we are in the middle of moving from Tokyo back to the US. As we arrived at 8 am they gave us a hospitality suite for an hour which we were very grateful for. However someone might have told us that our upgraded room was not a good choice as construction was going on from 5 am until about 7 pm every day including Saturday. Much better choice to stay in the rooms over looking the pool with less noise. We were unable to use our balcony and the construction woke us at 5 am and did not stop until 7 pm.. Rendered the balcony I paid $50 a night for useless. There was no information provided on this situation when booking the room or checking in. Even the bell hop who delivered our bags minimized this issue telling us they only worked form 9-5 and no Saturday. This clouded our whole stay and felt that there should have been a notice on the website or at least some warning when we checked in. Listening to construction while trying to sleep and relax when you think that you will be hearing the waves is completely not acceptable I would not recommend anyone stay in this hotel for the next year or two while this construction is being completed. Or at least don't pay fr the more expensive ocean view rooms as you can't take advantage of the view as it is over looking the construction that is crazy loud and disruptive. Not to mention sleep is an extreme challenge from 5 am until 7 pm. Wish that i had known and would have made a different selection. August 9, 2015
Rated 5 out of 5 by awesome location first time in hawaii. just chose this hotel for location and would highly recommend. not only was the location great but so was the staff especially our omlette chef who was amazing. smiling every morning and very friendly. the breakfast we chose was included and would also highly recommend going that route. full breakfast buffet and like i said with an omlette and egg center where she made your eggs anyway you liked them. no decisions to make about eating in the morning. the only complaint but no fault of the hotel since i chose to stay in a standard room for price sake, we had construction outside our window that started every morning at 4 ish. but after while you get used to the noise. lol. our room also had a bit of ocean view so it was great. the hotel, like stated in other comments is a little older and the bathroom taps leaked but no biggie. would 100% stay there again and would recommend. the hotel was in the middle of everything and walking distance to everything. beach right across the street and the street it was on was like a newyork vegas strip. so you get the best of both world.s thank you sheraton princess for a great vacation. August 4, 2015
Rated 5 out of 5 by Housekeeping Love the Hotel and staff BUT the room was really dusty I wiped over my bedhead because it was covered in Dust so was everything else. July 25, 2015
Rated 4 out of 5 by Another great stay Thanks for another great stay. This was my second stay this year with another one coming up this September. The friendliest and professional staff ever from Justin at check-in to Herb and Rick at the Splash Bar. I love the notes left by maid staff and attention to having the room in a very clean state. The hotel staff always make me feel like family and I cant wait for my September return. My colleagues stayed at other properties while on my last trip but always wanted to met at the PK because of the atmosphere. July 12, 2015
Rated 4 out of 5 by Great Staff, Great Location We were presently surprised by the genuine friendliness of the entire staff. Every encounter with the staff was excellent. This was a family vacation with us, as the grand parents, our children and our grand children. We were welcomed at every point, from checking in , to the housekeeping staff, to the staff member who escorted the kids to the fish feeding event and especially, Angie at the pool bar who kept us refreshed every moment. The only downside was the age and condition of the building itself. Was it ultra modern and contemporary, no, but it was better than acceptable and we would certainly stay again especially at its price point. July 10, 2015
Rated 5 out of 5 by Great location, great staff and great services Another great family getaway at this very nice hotel. We normally stay at Waikiki Beach area when we visit Honolulu, and my family is a big fan of SPG hotels. This Sheraton hotel does not disappoint. Great Platinum recognition and benefits. Wonderful buffet breakfasts and dinner. Live omelet station is always very popular. Papaya and pineapples were top notch! Prime rib at dinner was some of the best we had, in comparison with some of the top steakhouse such as Ruth's Chris and Keg (in Canada). Please keep up the good work! The evening poolside shows were wonderful! Adding a lot of great ambiance to the great dinners. Our room was an upgraded ocean view room, very nice view and great decors. Staff have been always helpful, from front desk check-in/out, to restaurant wait staff, cleaning staff. Very much appreciate that! Wonderful location, walking distance to beaches, lot of great restaurants and shops. Very convenient to airport as well, Many airport shuttles make stops at this hotel. Resort fees include 60 minutes long distance call which were great to keep in touch with friends and families. A one-car parking is also included for the duration of the stay. Highly recommend! July 5, 2015
Rated 5 out of 5 by This hotel is ideally situated close to everything you need I have stayed here every year for the last three years in a row this is my fourth time back I love it and all the staff they are so helpful , especially tommy and guy on the tour desk , also breakfast by the pool is a great way to start your day you could not wish for a better place to stay. July 5, 2015
  • 2015-08-29T09:23:32.956-05:00
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