Sheraton Princess Kaiulani

  • 120 Kaiulani Ave
  • Honolulu,
  • Hawaii
  • 96815
  • Stati Uniti
  • Mappa
 

Camere e tariffe

Chiudi

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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.2 out of 5 by 491 reviewers.
Rated 1 out of 5 by What a dump This hotel hasn't been updated in forever. Nothing inside fits the Sheraton brand standard. The carpets, bathrooms and walls are soiled and stained. The hotel is very large and there is no personal attention or sense of urgency with the staff. There are lines for everything. They don't even have the regular shower head or bed. There is a very loud and touristy dinner show at the pool at night, so don't plan on falling asleep before 10pm. The food is ludicrously over priced. No SPG recognition beyond a higher floor. No club lounge. Poor wifi signal. Across the street from the beach. Get up early and you'll have all of it to yourself. Sleep in and there won't be a spot to lay down. Hotel doesn't provide anything for the beach though. November 8, 2011
Rated 3 out of 5 by Not Happy When I checked in I ask for a high floor and was told that this room was quiet. But it wasnt we heard all the street traffic and the band that was playing at the pool was loud even though I had my Sliding door closed. Ester the cleaning lady was the best person there she made up the room with a smile. The front desk people were rude and I was not treated very well. September 15, 2014
Rated 1 out of 5 by Hotel in dire need of maintenance/updates Unfortunately this hotel gives the Sheraton name a disservice. Compared to other Sheraton's I've stayed in, and there have been many, this is by far the worst. Wallpaper peeling, bathroom dingy, could not open sliding glass door, TV barely worked, workout facility substandard, food so-so. I would not stay here again, even if it were free unfortunately. Was put on a 5th floor room with no view and was told it was an "upgrade". I'm SPG Gold and a Starwood Vacation Owner. Very sad. September 12, 2014
Rated 1 out of 5 by This hotel is a dump the furniture in my room is mismatched, scratched and inadequate. Storage space is nearly nonexistent and there is no counter in bathroom Bathroom light fixture is corroded. Elevator is filthy. Staffing at registration desk is minimal. My Starwood Preferred line at check-in waited for service much longer than did other guests. My wife and I have stayed at dozens of other Starwood properties and until now have never seen any so dated and tired as this one October 23, 2011
Rated 3 out of 5 by princess kaiulani This was my third stay here and I was very disappointed in several ways. They had a room ready when I arrived early in the day but I had to downgrade my room to a different building to get it because of electrical problems in the area I reserved. When we returned to our room after 4 pm the next day, room service had still not cleaned the room. The breakfast bufffet was really terrible and over priced. The pancakes were dried out & hard, eggs cold and hard. November 10, 2011
Rated 5 out of 5 by Great 'new' make-over of Lobby plus a great location in Waikiki The new look in the Lobby is fantastic. Much more room to sit - more inviting atmosphere. This is one of my favorite places to stay for the location - location. Room was a little noisy because of the re-construction of the International Market Place (which is gone). Plus those large air conditioners on top of the Hotel across the way. August 26, 2014
Rated 5 out of 5 by Great business retreat I had a last minute quick business trip into Hawaii and was able to stay at the Sheraton Princess Kaiulani for three great nights. Since the trip came up fast I forgot a few items, however the hotel staff took care of my every need, to include recognizing my SPG status and upgrading me into beach/ocean view room that was great. What a superb hotel to come back to after a full day of work - outstanding pool-side bar, great bar-staff, and live Hawaiian music made unwinding quick and painless! The location is perfect in Waikiki for the night life, which is all I had time for on this trip. But it is also located across from the bay so surfing and the beach are right there. Overall, a great hotel experience. September 2, 2014
Rated 2 out of 5 by It's not the staff...it's the hotel This is seriously lacking Starwood standards by all means... especially since it's SPG category rated 5! The Good: The staff are excellent! They go out of their way to make sure my needs are met (still at the hotel as I'm writing this review). They're friendly and courteous - excellent welcome from my incredibly busy travel to relax with my family - a reward for us all! The Bad: The hotel is seriously outdated. At first, I started to take note of chipping paints, peeling wall paper, moldy ceiling, stained carpet, dirty bathroom, flies in the buffet (fruit) and pigeons that stare at you on your breakfast table and you have to fend off (protect your meal from the birds!)... I simply ran out of things to note and will just say - this is by far one of the worst Starwood Property that I've stayed at anywhere in the world! SPG - Please Please Please - renovate this property! It is unfair to the staff that try to make up for this serious gap in facility quality and it's incredibly disappointing to us/the loyal SPG customer that choose this property simply because it's SPG vs. other hotels here.... Please... September 4, 2013
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