Rated 4 out of 5 by Texgator Good Value
Very nice property, new / clean, great beach and a few hundred feet off the beach is a beautiful sandbar. Only issues w/ hotel are a lack of fluency w/ English beyond the front desk and pretty average food (although the breakfast was very nice). This is a great vacation spot and a good value as far as SPG points go. Restaurants / food in general in and around Punta Cana IMO was very average. If you go, be sure to have hotel arrange zip-lining for you.
September 7, 2015
Rated 4 out of 5 by ByronDorothy25 25th Anniversary
This was our 25th year wedding anniversary. We were booked in another Sheraton hotel in Puerto Plata, not realizing it was 5 hrs away from Punta Cana. We were not up to the drive and was able to switch our reservation to the Westin Puntanacana. Yarik was awesome, he made us so comfortable and was very understanding. He checked us into a very nice room and we really enjoyed our stay. The food in the lobby restaurant was magnificent on Friday night and well as the breakfast buffet each morning. My husband looked forward to getting up each morning in time for breakfast. The healthy choses were impeccable, the fruit, veggies and smoothies took breakfast to a hold new level. My only regret is I did not let them know we were celebrating our silver year anniversary. I can only imagine from hind site what the experience may have been like had I mentioned it to the front desk staff, who by the way has excellent customer service .
August 14, 2015
Rated 5 out of 5 by matteodem Amazing vacations in Westin Punta Cana
I spent 8 days in Westin Punta Cana with my wife and 2 dauthers. We really enjoyed our stay in the hotel. Rooms were very comfortable and meticously cleaned on a daily basis. Food was really nice. Swimming pools were fantastic. Staff were very polite and entertaining. Beach is spectacular and much more quiet than in Bavaro. It was the perfect vacation.
I would just recommend not to rent a car from the hotel. I rented a car with Avis for one day. They dropped the car at 8pm on Tuesday. I left my credit card details to the agent. We agreed that he would pick it up at the hotel the day after at same time. At the time I returned to the hotel with the car on Wednesday (around 7pm), I just left the keys to the concierge. I understood from the concierge that the agent did not finally pick it up on Wednesday as scheduled but only the day after. When coming back home, I realized that I was charged for 2 days. Very disappointing.
August 8, 2015
Rated 5 out of 5 by Aperalta407 Absolutely beautiful hotel!
Westin always meet my expectations! Beautiful new hotel in Punta Cana right on the beach with lots of Palm trees and enormous pool area. Love it! Will always come back to this hotel.
August 4, 2015
Rated 3 out of 5 by Wizzzzkid Slow
My major issue with our stay there was that they had black outs the last night which led to intolerable re-starting of room HVAC systems accompanied by large noises leading to 0 sleep. This would have been fine if they told us what was going on, however for a period of 3 hours, from 1 am to 3.30 am we were regularly shocked out of bed by these noises, and had to call for an explanation as opposed to being informed about what was going on. The service is also extremely slow. Not what i expected at a Westin. Staying at the one in San Francisco next week. Hope we have a better experience.
July 23, 2015
Rated 4 out of 5 by smuindi Good Realaxing Hotel
Overall very good overall experience:
1. Facility and Room was kept very clean
2. Good Amenities - Salon, Gym and Spa services
3. Extra Curricular activities- Enjoyed Salsa dance lessons, yoga, stretching classes and volley ball
4.Customer service was very good from the majority of the staff.
5. Great Yacht tours which include snorkeling and swimming in natural springs and viewing underground museum
Areas that need to be improved:
1. Language barrier - Staff needs to be fluent in English
2. Expand authentic high quality Dominican lunch and dinner menu. Expand Dominican menu to poolside restaurant menu options.
3. Extend bar and food pool side service hours (include Dominican food). 6pm is to early to close for Adults. It would be nice to be able to have an adult evening service by pool to until 10:00 pm.
4. Expand and promote the 4pm daily Salsa dance lessons, did not know this was occurring until my 4th day.
5. Should offer for a fee tour guide services so, visitors can explore island
6.There should be some coordinated events on a Friday and Saturday for the single travels to Cocobongo and Imagine.
6. Internet Access in bedrooms and Business Center needs to be improved
July 18, 2015
Rated 5 out of 5 by IVY55 EXCELLENT
EXCELLENT. GREAT FOR MEETINGS. GREAT FOR FAMILY VACATIONS. ECO PARK JUST BEAUTIFUL A MUST SEE EXPERIENCE. SERVICE 100% EXCELLENT.
June 29, 2015
Rated 5 out of 5 by Mone Girls Trip
There are six girls in my family and we go on a trip every year to a different destination. Our trip to Punta Cana has been the best so far thanks to the Westin and it's staff. Kenia, Katherine, Carlos, Fransisco, and Victor all made this trip the best trip ever. If and when I go back to Punta Cana I couldn't imagine staying anywhere else besides the Westin. The room, pool, food, and staff were more than excellent.
June 16, 2015