Rated 5 out of 5 by Shule Excellent
I spent very nice and pleasant 7 days in this hotel. Will be back as soon I got a chance.
December 12, 2013
Rated 5 out of 5 by RafKam Great Value, Excellent Holiday
Due to the recent troubles in Egypt, Luxor popped up in our radar as a bargain holiday destination: this hotel is no exception as you can stay here for a fraction of its usual price. And for the altruists out there, the tourism industry in Egypt is so battered that you really feel like you are helping the people by visiting the country. The location is second to none, right on the Nile river, there are always taxis ready to take you to most sights, and you can arrange tours with a taxi driver for very reasonable rates.
There are two swimming pools, one by the Nile which is more adult-oriented, and another one which is kid-friendly.
If you are an SPG Platinum guest you will feel like an absolute star here! We were upgraded to a massive suite with wraparound balcony, and we were the only users of the guest lounge, so we had personalized service by the attendant who was always there to bring us any food we liked from the restaurant downstairs. During the evening drinks he served so much food especially for us we hardly even needed any dinner! Food options are ok, and reasonably good value. They do decent bar snacks by the pool, and there is a good value buffet dinner, although the food is not amazing, but convenient as there is nothing particularly great around town.
Staff was very friendly and eager to help, and we never felt pressurized to tip, as others have indicated.
The property has a 1980s feel to it, but is generally very comfortable, and has amazing sunset views. Yes, the hotel is an eyesore, and looks like a bunker, but I guess it’s just the architectural style prevalent in the 80s. The rooms are nicely appointed though. There are also feluccas moored just by the hotel so you can go for a sundowner quick cruise. We had a wonderful stay at a bargain price, and would recommend a holiday to Luxor to anyone as it felt very safe, and culturally it had some of the most awe-inspiring sights I have ever seen!
September 28, 2012
Rated 5 out of 5 by GeoffandMike Highly recommended!
Have returned year after year!
Hotel nicely situated on the Nile's bank but secluded in a cul de sac at the end of the main Nile road, within easy walking distance of all attractions, although taxis are plentiful and cheap. The hotel also runs its own courtesy bus.
Hotel immaculately presented in its grounds, public areas and individual rooms.
Beds, of course, very comfortable!
Nile view rooms offer extraordinary sunsets!
All staff are helpful, welcoming and attentive!
Will be back!
November 21, 2012
Rated 3 out of 5 by Gulphie Beautiful Luxor, but Average Hotel
Luxor and its archeological treasures are a hidden secret, particularly amidst the political tensions buffeting Egypt. Unlike Cairo, however, Luxor has been largely immune from the political turmoil and security problems.
For western visitors, Luxor is a "small" city by Egyptian standards. Locals are largely friendly, although the usual precautions should be taken.
The Sheraton Luxor is a rather old facility, but the staff tries their best to make guests feel welcome, especially given the country's economic difficulties and the very limited resources they have at their disposal.
This is a great place to escape the global hustle and bustle, and the weather between October and March is gorgeous. The sunsets over the Nile are quite special.
Unfortunately, the hotel faces a few problems:
1. THE INTERNET IS VERY SLOW, and very expensive for non-Platinum members. 19 EUR per night for the slowest connection on the face of the planet, and only for one device at a time. That's outrageous when the hotel is charging $50/night right now.
2. The climate control in the room I stayed in was on or off - full blast, freezing temperatures from a loud A/C or nothing.
3. The furniture in the room was somewhat worn, and the TV channels are very limited. What hotel in the Middle East doesn't have Al-Arabiya and Al-Jazeera news???
4. The shower takes 20 minutes for the hot water to arrive, and leaks a lake of water.
That said, the lounge staff are very pleasant and welcoming to guests.
Overall, the hotel is a bargain, but keep your expectations very limited (two- or three-star by global standards), as you'll be getting what you'd paid for.
November 8, 2013
Rated 4 out of 5 by Mikhail A great place for watching sunsets
Hotel is facing Nile river and if your room has Nile view it is a great place to watch sunsets. I recommend taking a boat from the hotel's pier for a short trip to Banana island. Otherwise staff was very friendly and made our stay very pleasant.
As for sightseeing be prepared to use taxi to and from hotel. It is cheap and there is a taxi rank at hotel entrance.
Finally, if you plan to watch movies or enjoy internet you may want to find different hotel. It didn't have Video-on-demand at all and selection of English-speaking channels was very limited. Internet speed was very slow - I even struggled to check my Facebook news feed.
January 24, 2013
Rated 4 out of 5 by Ricky Excellent Location
I have been staying at the Sheraton Resort since 1990 and seen many changes in both the Hotel and Luxor since then.The staff are marvellous, very friendly and welcoming although the Management frequently seem a little aloof and only converse if you take the first step.
January 24, 2013
Rated 5 out of 5 by Samehkader Unique hotel at unique place
If you like to spend a holiday without the feeling that you left your home and the people you know, Sheraton Luxor is the best place you feel that you are home. Welcoming people, fantastic place and feeling secured. It is the best holiday I spent up till now.
January 22, 2013
Rated 5 out of 5 by mrsh SHERATON LUXOR - LOVELY HOTEL
Lovely hotel with lovely staff - they are amazingly polite and helpful.
The pools are both idyllic and the setting is beautiful.
The minibus which is free is a great facility to have and takes you well into town.
All in all an excellent holiday
January 31, 2013