Rated 3 out of 5 by cornfedbrit The staff made it great
The majority of the staff, were notably considerate and helpful, it was a little disappointing that the tennis courts were not open. Special thanks to Abdel Rhim and Sabry Khalil for making sure gluten free options were available every meal.
January 11, 2015
Rated 5 out of 5 by RafKam Great Value, Excellent Holiday
Due to the recent troubles in Egypt, Luxor popped up in our radar as a bargain holiday destination: this hotel is no exception as you can stay here for a fraction of its usual price. And for the altruists out there, the tourism industry in Egypt is so battered that you really feel like you are helping the people by visiting the country. The location is second to none, right on the Nile river, there are always taxis ready to take you to most sights, and you can arrange tours with a taxi driver for very reasonable rates.
There are two swimming pools, one by the Nile which is more adult-oriented, and another one which is kid-friendly.
If you are an SPG Platinum guest you will feel like an absolute star here! We were upgraded to a massive suite with wraparound balcony, and we were the only users of the guest lounge, so we had personalized service by the attendant who was always there to bring us any food we liked from the restaurant downstairs. During the evening drinks he served so much food especially for us we hardly even needed any dinner! Food options are ok, and reasonably good value. They do decent bar snacks by the pool, and there is a good value buffet dinner, although the food is not amazing, but convenient as there is nothing particularly great around town.
Staff was very friendly and eager to help, and we never felt pressurized to tip, as others have indicated.
The property has a 1980s feel to it, but is generally very comfortable, and has amazing sunset views. Yes, the hotel is an eyesore, and looks like a bunker, but I guess it’s just the architectural style prevalent in the 80s. The rooms are nicely appointed though. There are also feluccas moored just by the hotel so you can go for a sundowner quick cruise. We had a wonderful stay at a bargain price, and would recommend a holiday to Luxor to anyone as it felt very safe, and culturally it had some of the most awe-inspiring sights I have ever seen!
September 28, 2012
Rated 5 out of 5 by GeoffandMike Highly recommended!
Have returned year after year!
Hotel nicely situated on the Nile's bank but secluded in a cul de sac at the end of the main Nile road, within easy walking distance of all attractions, although taxis are plentiful and cheap. The hotel also runs its own courtesy bus.
Hotel immaculately presented in its grounds, public areas and individual rooms.
Beds, of course, very comfortable!
Nile view rooms offer extraordinary sunsets!
All staff are helpful, welcoming and attentive!
Will be back!
November 21, 2012
Rated 4 out of 5 by Mikhail A great place for watching sunsets
Hotel is facing Nile river and if your room has Nile view it is a great place to watch sunsets. I recommend taking a boat from the hotel's pier for a short trip to Banana island. Otherwise staff was very friendly and made our stay very pleasant.
As for sightseeing be prepared to use taxi to and from hotel. It is cheap and there is a taxi rank at hotel entrance.
Finally, if you plan to watch movies or enjoy internet you may want to find different hotel. It didn't have Video-on-demand at all and selection of English-speaking channels was very limited. Internet speed was very slow - I even struggled to check my Facebook news feed.
January 24, 2013
Rated 4 out of 5 by Ricky Excellent Location
I have been staying at the Sheraton Resort since 1990 and seen many changes in both the Hotel and Luxor since then.The staff are marvellous, very friendly and welcoming although the Management frequently seem a little aloof and only converse if you take the first step.
January 24, 2013
Rated 5 out of 5 by Samehkader Unique hotel at unique place
If you like to spend a holiday without the feeling that you left your home and the people you know, Sheraton Luxor is the best place you feel that you are home. Welcoming people, fantastic place and feeling secured. It is the best holiday I spent up till now.
January 22, 2013
Rated 5 out of 5 by mrsh SHERATON LUXOR - LOVELY HOTEL
Lovely hotel with lovely staff - they are amazingly polite and helpful.
The pools are both idyllic and the setting is beautiful.
The minibus which is free is a great facility to have and takes you well into town.
All in all an excellent holiday
January 31, 2013
Rated 4 out of 5 by jorchm Good Choice in Luxor
Sheraton Luxor is a comfortable and well appointed property located in front of the Nile River. Luxor is not a big city, therefore all the sites and venues are within few minutes ride. It is truly not a new property, but it is kept in decent shape and most of the rooms are refurbished and appointed with more modern and comfortable furniture. It is an excellent option for using Starpoints. Having stayed at the Club Floor with a room overviewing the Nile River was truly remarkable. Definitely enjoyed watching the sunrise, sunset and night illuminations of the Valley of the Kings from the balcony. Rooms with the Nile view, in the first floor at the main building have a huge terrace that extends all over the lobby roof. Bungalow rooms are in a separate area behind the main building and most of them overlook the beautiful swimming pool surrounded by gardens. The riverside swimming pool is more private, but is a little bit dated and has no whirlpool unlike the other one. My only disappointment was that the Club lounge was closed during all my stay because of low occupation. Instead, breakfast was offered at no cost at the restaurant, which was a nice touch to make up for the closure of the lounge.
The bar and two restaurants offer good and reasonably priced meals. Breakfast in the terrace of the restaurant, enjoying the River views is a must while staying here.
June 5, 2014