Rated 4 out of 5 by Arizonagirl200000 Perfect Location
My husband and I stayed at La Posada de Santa Fe for our 36th anniversary. It is the perfect location if you are interested in the old town square with all the stores and art galleries. It is an easy walk to the square. Also the resort grounds are beautiful. Lots of trees that were changing color. Beautiful.
November 16, 2014
Rated 5 out of 5 by BPDuff Outstanding Staff & Location
Earlier this year La Posada was acquired by the Sheraton Hotel Group and lived up to Sheraton's quality. It is conveniently located some two blocks from the Plaza and therefore within walking distance to the numerous galleries, shops and restaurants in the area. They also have a shuttle that will take you within a two mile radius anywhere in the city. A surprising detail was their "turn down" service that includes turning the bed down for your night sleep and leaving a chocolate and card indicating the weather for the following day. We had a few minor things needing attention and they were taken care of immediately. The staff was very friendly and attentive making our stay a very pleasant one. I would highly recommend this facility.
October 12, 2014
Rated 3 out of 5 by carolyn24 Nice resort with beautiful art but room for improvement
We stayed at La Posada for the Thanksgiving holiday. The staff was very friendly, and the art was beautiful. It is a historic property, so I think they're doing the best with what they have, but the rooms do feel sunken and a little dark. Because our room was in the middle of multiple paths and on the first floor, we couldn't leave our shades open, which made it feel more claustrophobic. As someone who loves sunlight, this was unfortunate. A few additional suggestions:
* Add full length mirrors to every room. It was really odd that there wasn't a full length mirror
* I'd expect tubs at luxury collection hotels (or at least as a platinum upgrade)
* Open the yoga space to hotel guests. I'm not sure what I paid the $30 resort fee per day for... the Westin at Beaver Creek has a beautiful yoga space that is left open for guests when there aren't scheduled classes-- it's one of the main reasons I return there year after year
*Again, this is likely a restriction for space, but allow people to get to their cars on their own. Having a valet-only policy (or street parking) is annoying and makes me feel trapped. Some people just want to do things on their own.
Overall, I'd recommend the property because of its location. authentic character, and friendly staff.
December 1, 2014
Rated 1 out of 5 by artistealso La Posada Santa Fe
I am sure you are aware of the issues
at this property and I am aware that you are
trying to change things. I have been around this
property for over 10 years as a guest and an
artist who exhibits work on your grounds.
historically there have been issues however
I feel it is currently in need of significant maintenance, improved morale, guidance
I have a background, before entering the art
world as a developer and operator of hotels
October 30, 2014
Rated 4 out of 5 by GGSquare Lovely Hotel, Room needs more TLC
My wife and I stayed a week and had a lovely suite with a real wood burning fireplace. From day one we noticed the room had issues - toilet rocked, shower water diverter from tub to shower did not work properly, bathroom door did not close, floors squeaked, floor were not level (ok, historic charm), bed frame squeaked, and then the day of the BIG rain the front entrance to the unit filled with water making our entry and exit from the suite a large jump to dry ground. We reported most of the issues to the hotel staff.....bathroom issues were all repaired within 2 days.....seems they all knew this room's entrance flooded too! Next time we visit will definitely ask for a restored NEW second floor room with a balcony. BUT I have to say the staff was always willing to help and always very nice - especially the transportation guys that took our car everyday AND the concierge staff (Linda and Nancy were wonderful). Restaurant was great too.
October 27, 2014
Rated 5 out of 5 by MandJF This hotel was lovely and relaxing
We enjoyed a great stay at the hotel, walked to great restaurants and historic sites. Had a wonderful time!
October 28, 2014
Rated 5 out of 5 by DJW78 Lovely Place
Guest rooms were huge. Staff moved us without asking into an accessible suite when they saw my husband on crutches during check in. They did impromtu tours of the old house and gave us history of Julia Staub's ghost. The staff was wonderful and responsive, the hotel just lovely.
October 19, 2014
Rated 2 out of 5 by Richvines Hotel staff need training
We stayed from Friday May 23 to Sunday May 26,. Checked in during blackout, so allowed for that & associated difficulties. However, after that we had 3 sets of keys that still did not work. Staff at front take way too long to check in, with many on line. Parking persons run around & like the food staff want to please but just don't seem to follow through. We were told or luggage would be taken care of, but no action on that. We moved it to room on our own. Food waiter was nice, but disappeared for a long time. Ridiculously long wait for food at dinner. In general, the staff needs better training. They are eager to please but don't know what to do in a luxury resort. I say this from great experience and hope you improve.
May 27, 2014