Rated 5 out of 5 by BPDuff Outstanding Staff & Location
Earlier this year La Posada was acquired by the Sheraton Hotel Group and lived up to Sheraton's quality. It is conveniently located some two blocks from the Plaza and therefore within walking distance to the numerous galleries, shops and restaurants in the area. They also have a shuttle that will take you within a two mile radius anywhere in the city. A surprising detail was their "turn down" service that includes turning the bed down for your night sleep and leaving a chocolate and card indicating the weather for the following day. We had a few minor things needing attention and they were taken care of immediately. The staff was very friendly and attentive making our stay a very pleasant one. I would highly recommend this facility.
October 12, 2014
Rated 5 out of 5 by Twinner66 This is a beautiful property.
This hotel is a beautiful property and very peaceful! Staff is very helpful and friendly; they go out of their way to please. It is one of my favorite places and such close proximity to the Plaza area of Santa Fe (walking distance).
October 9, 2014
Rated 4 out of 5 by Peggy3242 Lovely setting, close to shops and restaurants
We enjoyed our stay,,staff very friendly and helpful. Setting is beautiful and nice to know you will be remodeling. Bathroom in 220 much to small and inadequate , no hooks to put towels on, unattractive sink with pipes exposed,,etc. one bedroom door would not stay open. We did need to ask for extra towels, wash cloths, I would have thought the staff would have known 3 women were staying in the room. We enjoyed our stay and would come back knowing that the rooms will be improved!
October 5, 2014
Rated 3 out of 5 by anon37486 Staff not responsive
The floor in my room was soaked. (As in, you couldn't walk with socks on because they would get saturated with water.) The staff said they would investigate and fix/move me. When I got back from my day they told me it was fixed, but it wasn't. They were nice about moving me at that point.
The next morning, my co-worker and I tried to grab breakfast. There were four people and despite doing the earnest-look maneuver no one came over. I poked my head back and asked for someone to take our order. Still no one came. After 30 minutes we left.
None of the above is the end of the world but traveling on business can be a slog, especially when you have limited downtime. So I'll try to go someplace with more responsive staff next time.
September 27, 2014
Rated 5 out of 5 by JanefromAlbuquerque Wonderful experience
Could not ask for better in staff responsiveness, ,comfort, and the hotel is beautiful.Definitely a 5 star experience.
October 2, 2014
Rated 5 out of 5 by Chuck31 Great addition to the SPG Family
What we enjoy most about the Luxury Collection around the world is the reflection of the culture and spirit of the locale. La Posada captures the uniqueness of Santa Fe at its best. The architecture, the serenity, and the history of the property truly sets it apart.
August 17, 2014
Rated 4 out of 5 by Rigby Staff works with guests
Sharla went out of her way to help us when the A/C in our room failed. She quickly found us another room and then sent wine and hors d'ouevres as an apology. Tom, the concierge is perfect in his job. Always a smile and full of helpful suggestions.
September 9, 2014
Rated 5 out of 5 by Wendy0814 Great Experience, Close to Everything
I was in Santa Fe on a long project, and stayed at this Hotel for almost two weeks. My sleeping room was very large and comfortable, and I was able to relax and get work done without getting "cabin fever". The Hotel has a wonderful spa onsite, outdoor pool, and a very good fitness space. This Hotel has a number of dining options - from fine white table cloths, to the outdoor patio; which I most enjoyed during my stay. The Hotel is walking distance to many local attractions, shopping, dining, and beautiful art. Over my extended visit, I never ran out of things to see or do! I would like to thank the exceptional staff at La Posada - they truly made my stay an excellent experience. Every encounter from the bellman, registration, concierge, and dining were each warm and friendly. My room was spotless each day, and the turndown service each evening always had an extra personal touch. I hope my travels take me back to beautiful Santa Fe, and this wonderful Hotel.
September 8, 2014