Rated 5 out of 5 by Kulecat2000 The best hotel we have ever stayed in!
From the minute we were greeted on our first steps at the hotel, to the last, we were made to feel like VIPs. We were astonished at the attention to detail and customer service was pure class and exemplary. It was undoubtedly the best hotel experience we have ever had and it would be both a pleasure and a privilege to stay here again in the future. Our thanks to the entire team for making our anniversary and stay special and memorable.
April 20, 2015
Rated 5 out of 5 by blarmon Calm Island Oasis
Over the weekend my spouse and I enjoyed a 2 night stay at this property. After checking in Lena showed us our suite and offered to help us with anything during our stay. Every subsequent time we saw her after that she was always so friendly and wanted to know were we enjoying ourselves, did we need anything etc.
I would absolutely recommend using a suite night if you have them to burn. Ive stayed in other suites across Europe and the America's and this would be one of the best.
There is a complimentary boat that runs punctually and regularly from early morning (9am or so) until around midnight. The drop off/pick up location is the San Zaccaria stop on Venice. It is adjacent to San Marco square.
We used the gym at the property once and found it to be adequate. Hotel gyms rarely impress me. We had some luggage troubles which the hotel helped us with on the back end of luggage retrevial.
All and all this was a very nice, clean, quiet property. My only regret is having not taken the time to explore San Clemente entirely.
April 8, 2015
Rated 5 out of 5 by wasp21 Perfect setting in beautiful Venice
This little island hotel is truly amazing, my partner and I made a last minute choice to stay at this place while we vacation in Italy and we were so impressed. The hotel is literally on an island you take a boat to the city of venice, really quick and they come and go eery half an hour. The room was so spacious, St Clement used to be a convent and then later turned into a hotel. The gardens surrounding are beautiful I can see couples having their reception there! You can go for a run in the morning and enjoy the water view. The toiletries are Aqua di Parma, shower and bath and the bed is one of the most comfortable! There is a little church near the bar of the hotel, we got a free drink at the bar when we arrived. The bar has vintage style furniture inside and then a beautiful outdoor area looking over the water. The restaurant also was of very high standard ( a bit pricey but under stable since its a St Regis), there was a business conference going on at the time of our stay but that didn't bother us as there was so much space you could get away.
A truly magical stay for us - we loved it and hope very much to return soon. Highly highly recommended.
January 14, 2015
Rated 5 out of 5 by SammyJ19 Service beyond expectations...
We had an incredible stay at this property for seven nights. The serene resort is just a short 10 min water taxi from Venice's overrun Piazza San Marco, yet has the feeling that you are on uncharted land. The front desk staff and concierge went above and beyond to make us feel as though we were the only guests staying there. Our butler, Valentin, was warm and gracious as well as impeccably prompt. The brunch was the best I've had at a hotel. It is hard to believe that this property will be closing for another major renovation, as it seemed almost flawless. Our only issue was that the boat schedule was a bit unreliable, primarily due to technical issues they were having. It also needs to run at earlier and later times, as we were taking daytrips to nearby cities and felt that it would have been nice to leave the island earlier in the morning. The only other minor issue for us was that other Starwood brands have more comfortable beds. This may be resolved in the upcoming renovation. Overall, we were extremely pleased with our stay and definitely look forward to returning.
November 10, 2014
Rated 5 out of 5 by nmb0526 “Enchanting, historical, memorable!”
Venice was the start of our 12 day trip to Italy. The St. Regis San Clemente Palace was an amazing and unforgettable start! Our room was beautifully decorated and much larger than expected with a very royal feel. The outstanding service from the hotel staff made our first few days in Italy exceptional. The staff is accommodating and provide 5 star service with grace and ease.
October 15, 2014
Rated 5 out of 5 by Downunder76 A truly outstanding property
Our stay at the San Clemente Palace was definitely a highlight of our recent Celebrity cruise tour. The property is the definition of modern luxury, style and taste. Our expectations were exceeded in every way and it is an experience we will always remember. When a storm hit Venice and the lagoon became too rough for the hotels launch, your considerate concierge sent a complimentary water taxi yo pick us up from San Marco. How could we ever forget that!
October 14, 2014
Rated 5 out of 5 by Pilot2100 Wonderful time with wonderful staff
I had a great time in St. Clemente. The hotel is really beautiful. The island is very quite. Every single one at the hotel treated us very nice, and was always greeting us with a " Buon Giorno". My partener's birthday was on the weenekend we spent there, therefore the staff had a proseco chilled with a delicious birthday chocolate cake w/ strawberries awaiting for us at the room. The concierge was extremely helpful and proovided us with helpful ideas. Thank you so much, St. Regis St Clemente.
October 7, 2014
Rated 5 out of 5 by sinco Amazing exprience
St regis Venice is a beautiful , comfortable and relaxing hotel.. The food is really good.
September 15, 2014