Rated 5 out of 5 by MinimalistMama Pleasantly Surprised
Very happy to recommend Sheraton Noosa. Stayed many years ago and had our romantic weekend marred by the sound of kids all day at the pool (our fault for booking a poolside ground floor room) and hadn't been back as a result. This time we returned with an 8 year-old in tow, asked for high floor, away from the pool, and were delighted to receive a top floor room with river views from the balcony, from which we could watch the sunset. Very spacious and well-thought out room. Only small thing that could be improved was the mattress on the bed (seemed to be nearing the end of its life), and an hour before check out, housekeeping visited to do a visual check of our mini-bar, which we found a bit intrusive. (Never had that occur anywhere else in the world before). Outstanding assistance at check in and concierge, and we were given access to our room early. Able to park under the building for a nominal daily fee. Midday check out standard. Very pleasantly surprised this time - will definitely be back, and very happy to recommend.
July 12, 2014
Rated 5 out of 5 by Raymond53 Sheraton Noosa
The Sheraton Noosa Heads is a great place to unwind and enjoy the atmosphere of Hastings Street. All staff are friendly, helpful and act professionally while going about their duties.
July 13, 2014
Rated 5 out of 5 by longy1 great
excellent room size and staff very friendly
July 14, 2014
Rated 5 out of 5 by Fi28 Great location
We loved everything about our stay the facilities were magnificent & staff exceptional.
Would love to return in the future.
July 13, 2014
Rated 5 out of 5 by JoCro Really Lovely
Hotel is really relaxing and well maintained. Staff were really friendly and efficient and rooms are really good size.
July 13, 2014
Rated 5 out of 5 by Nicho63 The service is fantastic
We could not believe how friendly and helpful the staff were it was a refreshing change for Australian resorts. A special thankyou to our cleaning lady who went out of her way to sort out getting my wife a hard pillow. She always said high and asked how were going.
The pool area also never ran out of towels which was great.
July 9, 2014
Rated 2 out of 5 by Bob717172 Room sunless
Room was like a dungeon. No sunshine, no view, too dark too remote
July 12, 2014
Rated 5 out of 5 by emhorgan Great facilities
I loved the location and facilities of this hotel. The only downside was the comfort of the bed and pillows, I felt they were too soft and didn't provide a good nights sleep.
I also mentioned at booking time, that the reservation was to celebrate a 10 year wedding anniversary, however this appeared to go unnoticed.
July 7, 2014
Rated 4 out of 5 by phythia79 Beautiful Hotel in Beautiful Noosa
Stayed here for 2 nights with DH and DS during our recent trip to QLD. We made the right choice in choosing this hotel. The room is the biggest I've ever stayed in the lowest category - Noosa Studio. They gave me the room which had direct access to the pool area. I love the bright colours. The studio had a kitchenette which was good for us as I needed to wash my DS milk bottles. It also had a microwave which we could heat up our leftover pizza. I must also highlight that the housekeeping even wash my DS's bottles and laid it out to dry.
Since it was winter, we just swam for about 15 minutes as the water was cold!
This hotel is a good choice as you are right on Hastings Street and just minutes to Main Beach. If I ever get the chance to visit QLD and make a trip to Sunshine Coast, Sheraton Noosa Hotel would be my first choice.
July 3, 2014
Rated 5 out of 5 by Tanya13 This Hotel has the best location
My husband and I enjoyed three nights away at The Sheraton Noosa and couldn't fault our stay. The staff would have to be the best of any hotel I've ever stayed at! They were exceptional. Not often do you see staff that are enjoying their work in all areas. The location was fabulous. The view along the river was lovely. Beds were comfortable. Spa was relaxing. The pool bar was excellent, even made a cocktail request not on the menu. Walked across the road and you are on the beach. Can't wait to come back to see the revamped hotel after the facelift. Highly recommended hotel.
February 17, 2013
Rated 5 out of 5 by Kristi14 Excellent Customer Service
I am an event organiser for our company and was arranging a mini getaway for our office. The Sheraton at Noosa had everything we required for the weekend. They are close to the beach, the rooms are newly refurbished and not tired and old. They have a pool and spa and can accommodate small meetings for up to 4 people in the River View suites with lovely views. I was also upgraded upon check-in without even asking. We found the Breakfast in the restaurant to be excellent value with a good range of choice and fresh produce. We were all very impressed and would come back and stay here in the future.
June 15, 2014
Rated 5 out of 5 by Red69 Very comfortable
Very relaxing clean enjoyable
May 24, 2014
Rated 4 out of 5 by Aprasser A Prasser
We had a short overnight stay as my boss gave me a voucher for the night. We stayed in the Noosa Lifestyle Suit which was fantastic. However when we went to check out we were charged the full amount (by accident) of the room plus our extra room service, we didn't realise this until we left the resort. We had a $300 voucher so we only had to pay approx $140 extra which was fine. My husband now has to wait for the reimbursement money to go back into his savings account, which was quite distressing for us as we had bills, etc to pay from that money.
June 24, 2014
Rated 5 out of 5 by JessF40 Lovely stay in beautiful Noosa
We stayed in a Double/Double Pool Studio, 2 adults & 2 Children for 4 nights. I did not realise that the rooms also have a sofa bed, and was surprised that there was no option to have a king room and have the children share the sofa bed (we would have preferred this). Staff were extremely helpful and pleasant to deal with. They adjusted the rate at check-in as we did not require a rollaway. We had a wonderful stay and enjoyed the hotel immensely. A couple of minor niggles: Linen was lovely, but the duvet had a shiny synthetic cover that kept slipping off the beds. Beds were quite firm, a pillow-top mattress would have been more comfortable. Rooms were serviced before lunch, but linen was not changed at all during our stay which was surprising (we stayed 4 nights). The usual "hotel information" folder seemed to be missing from the room, we only had a room service menu. There was no pricelist for the mini-bar. Internet access cost was reasonable. We had breakfast included which was good as I would not have paid the extra to eat breakfast at the hotel otherwise. The buffet was fine but we do not eat a lot in the morning and could not have justified the high cost compared to other options outside. Espresso coffee was an extra cost but was very good. The pool was wonderful, heated to a suitable temperature for winter and very sheltered with lots of sunbeds. The beach is across the road and gorgeous as always. We had wonderful weather and I would definitely come back at this time of year when it is relatively quiet. Would love to see some "family" deals (2nd room at a discount, etc)
July 9, 2014
Rated 5 out of 5 by Sebco Lovely hotel with the perfect Location
My husband and I decided to stay at the Sheraton as we wanted the perfect experience for my birthday weekend and knew this hotel could deliver and indeed it did. It exceeded our expectations. All we wanted to do was park the car, be able to walk through to the beach, dine at the various restaurants and shop along Hastings Street. We did look at others on the beach front, but for value and facilities you can't go past the Sheraton.
My husband and I love to stay at leading hotels around the world and feel the Sheraton in Noosa was one of the best.
Facilities were great, staff were friendly and very approachable. Everything was just done right which made you feel very welcome and instantly relaxed.
Our King room was very spacious, the interior was contemporary and up to date. Everything we could possibly need in our room was catered for. From extra pillows and blankets, iron, safe, plenty of tea and coffee choices. The kitchen/bar had plenty of glasses, cutlery, toaster, a fridge with extra space and a microwave. Very impressed that we had all these items in our room as it allowed you to have the kind of stay you wanted. Some hotels lack in the most basic of things and you find yourself having to call down to reception to ask for various things. The bed felt like a cloud and so did the pillows, just had to fold the pillows over during the night to prop your head up a bit. My husband and I both commented on having to do this.
The only things that I could pick was the car park was a little tight for our larger car. The hotel did reserve some car spaces for larger vehicles so it did not present any problems. We did only stay for the night and the fee charged was fair for a night but would get expensive if staying for a few days to a week.
Maybe something the hotel should consider revising for people who want a longer stay.
Having read other reviews before our visit a couple of things stood out. The juice machines at breakfast were brilliant and very unique. Also someone commented on the feature chair in the room as being like two slabs of concrete. Could I just say I loved it, I prefer a solid chair and thought this room gave anyone every single option of seating that one would prefer.
Well done Sheraton, we will look forward to coming back very soon.
July 9, 2014
Rated 5 out of 5 by Maisie13 Hotel was great
great pool, great weather, very comfortable hotel
July 5, 2014
Rated 2 out of 5 by Claud40 A basic stay only 2 night would be ok
Bufee Breakfast wasn't up to my expectation considering I have been to the Sheraton on the Gold Coast. There is nothing similar.
July 3, 2014
Rated 4 out of 5 by Sweetie14 Great facilities
Enjoyed our stay. Modernised rooms were very comfortable. Enjoyed the pool and spa. Great for two people.
July 3, 2014
Rated 4 out of 5 by louise126 Room Rate is one thing ...
I am happy to pay a significant room rate to stay at the Sheraton in Noosa. It's well located and everything works. You pay for that, but what is irksome is the little extras that I expected would be covered by this significant room charge. ie parking, extra $18, delivery of room service $8 (what is room service if not delivered?), movie hire $15 (!!!) - luckily service not operational anyway. The little extras could, I think, be accommodated within the charge for room. Otherwise lovely!
May 10, 2012
Rated 5 out of 5 by GMmmm Flat Batteries
The focus of the trip was to recharge the batteries & spend time with my sister. Part of the attraction of Noosa was staying at the Sheraton as it was highly recommended. The staff were welcoming and continued their friendly manner the whole trip. I was really impressed with the recruitment of mature age staff who added a layer of personality & gave the staffing profile in general a real team family profile. Batteries recharged...mission accomplished.
June 21, 2014
Rated 5 out of 5 by retired holiday in heaven
i spent 3 days in a pool view room, upgraded due to my gold status and had a perfect stay. room was large and comfortable, kitchenette made it possible to eat in room when i felt like staying in and the balcony was a perfect place to quaff a few ales in the breeze. staff were extremely attentive and helpful . a great place to relax in your own cocoon and if required leave the for the busy world outside. i will definitely be going back again
November 30, 2011
Rated 5 out of 5 by Sarah77 Everything we hoped it would be
We just spent 5 days at Sheraton Noosa for our 10 Year Anniversary. It was our first time staying and it was everything we expected it to be. The rooms were fantastic, the facilities were great, the Staff were so helpful, the food was beautiful. We couldn't fault anything and we can't wait to come back.
February 12, 2014
Rated 5 out of 5 by Lowy58 Warren/Robyn
Robyn and I would like to thank everyone involved in making our weekend in Noosa at the Sheraton for our 30th Anniversary one of the best weekends ever.
The memorable experience began when we made our booking with Kate in reservations, Kate was wonderful in helping me arrange our weekend.
We then arrived on Friday to be greeted by Lucy on the front desk who informed us we were being upgraded to a pool view room, which was sensational. When we arrived at our room we were suprised to find a complementary bottle of sparking wine sent to us by Stephen Ferrigno.
The other people we like to thank is Kate in Cato's. Michael in the River View bar and Lisa from reception who helped out on Saturday night at the RVB.
Robyn and I are already discussing our holidays at Noosa in January 2013.
This is our second trip to the Sheraton at Noosa and it's like coming home, you feel like your part of the family.
Thanks again, Warren.
May 24, 2012
Rated 5 out of 5 by Janster68 We loved this place
What a great stay. Friendly staff, loved our room, the pool bar, and Jamie who made our delicious breakfast each morning! Nothing was a problem for the concierge staff. The staff had a "can do" attitude. Only tip is that the website has many spelling and grammatical errors - which doesn't do the place justice! I would be happy to edit!
August 26, 2012
Rated 5 out of 5 by Jo1801 Family Friendly Hotel
The one thing we love about the Sheraton Noosa Hotel is how family friendly the hotel is. All the staff remember who you are from one visit to the next and children are genuinely welcome. Its like a home away from home. We will definitely be back.
February 25, 2013
Rated 4 out of 5 by Scarsdale Relaxing retreat
We are an American family with older children traveling Australia for 6 months, and have been generally disappointed in hotels, cities, and beach communities.....until we arrived at the Sheraton Noosa. This hotel and town have finally met our expectations. The room was spacious and clean, with a lovely view of the river. We were able to prepare fresh meals with the aid of the refrigerator and microwave oven. The dishes and cutlery were much appreciated. The Sheraton is perfectly located on/near Hastings Street, an upscale road for shopping and restaurants, and a pathway to the beautiful beach. We finally found our Australian paradise, and a reason to return. I made this booking by telephone, and the reservation clerk (Jess???) was extremely helpful. She offered to help us to find our way from the train station, and was extremely cordial upon arrival. At checkout, we were delighted to meet Jon from the Bronx, NY who was extremely friendly and helpful. After 6 months of travel, with only one exception, this is the only hotel to which we would return and recommend.
May 19, 2012
Rated 4 out of 5 by Hendo108 No Minibar
What the? A $550 night room with no minibar
Just plain wrong, what are you people thinking. Wont be back
August 12, 2013
Rated 5 out of 5 by Damian53 Very impressed!!
Very impressed with the new renovations! It's been some years since we stayed here and hadn't returned for a while as we felt it was a bit dated for the price then. But now it is well worth it! We had a very spacious room on the lower ground floor with access to the pool which was so convenient. A lovely resort atmosphere, especially with the swim up bar. And what was very impressive is the amount of lounge chairs by the pool! Very relaxing! Will have to book for longer next time.
June 1, 2014
Rated 5 out of 5 by Lou19 Pool WOW!!
The pool was heated and on a nice sunny winters day in Noosa this was just the thing we needed, that and the swim up bar!
Service was excellent and always friendly.
June 14, 2014
Rated 5 out of 5 by Moppy Fantastic Noosa Sheraton
We could not have been happier with our choice to stay at Sheraton Noosa - staff, quality of facilities, dining and standard of room surpassed and expectations and made our stay in Noosa so relaxing and special.
June 9, 2014