Rated 5 out of 5 by Marte6455 I had a great time here!
Beautiful facilities in a beautiful, fun location. The staff was extremely helpful (and I was rather needy) - always with a smile. The Balinese massage was amazing - wishing for another right now!
March 4, 2013
Rated 5 out of 5 by NYScottie Excellent stay and close to WDW
The lobby and conference spaces were more modern than the rooms but the hotel (including rooms) was very clean. Staff were excellent and very attentive and friendly. Great place to stay with kids.
March 1, 2013
Rated 5 out of 5 by snuffy This hotel was very good
Everything was very nice, very good for children (all ages). We felt the children were safe and we were very comfortable with everything room, food and everything that was available for all of us.
February 26, 2013
Rated 1 out of 5 by Brady21 The cleanliness was not evident
The hotel for being a luxury one was not clean, the room was not cleaned promptly.
One day we came back and was not clean and that was 4.
The ceilings were peeling and so was the bathtub.
May 8, 2013
Rated 5 out of 5 by Juliet59 Friendly staff great customer service
Your staff was so kind and considerate. Always pleasant, and said hello, good morning/afternoon/evening. Staff was helpful. Room was very clean and nice selection of pillows. Mattress was very nice!
September 12, 2012
Rated 4 out of 5 by king2 Nice Room
Great Facility. However, they charge you for internet service and bottle water $10.00 a day.Where you use it or not.and then $15.00 a day for self parking. The price of the room is expensive enough.
July 31, 2012
Rated 4 out of 5 by HH21 Very convenient hotel
Room was clean & comfortable. Access to all the Disney parks were excellent as bus stop & boat stop located footsteps away from the hotel. Combined with the Swan, there is plenty of dining options.
December 25, 2012
Rated 4 out of 5 by FLres2012 Birthday trip
Hotel was in a great location, beautiful lobby and spa. Holiday decorations were very nice. Bathroom area did not look like it had been vacuumed. Water pressure in the shower was very inconsistent.
November 27, 2012
Rated 3 out of 5 by Yvette2012 Great Customer Service
Service excellence is clearly top priority at this hotel. All of the staff were warm and helpful.
The rooms weren't to my liking but were adequate. The beds and bedding were extremely comfortable.
August 13, 2012
Rated 5 out of 5 by elpontiff Location, Location, Location
I love this Hotel. Its beautiful, great staff, fun for kids, fun for adults and perfect location. I can't wait to come back. My children loved seeing Santa and having hot cocoa. What a great trip!
December 19, 2012
Rated 2 out of 5 by CAB56 Disappointing
Small dark room farthest from elevator, carpet in need of cleaning, stain on duvet cover, poor to non-existent cell phone signal and wi-fi. Would only stay again if attending a conference on-site.
December 5, 2012
Rated 4 out of 5 by Butterbean1 Spacious Hotel
Loved the comfort of room, grotto and location to attractions. Only bad thing is my wife left a blouse in the room, she called about it and never got a response back.
June 17, 2013
Rated 4 out of 5 by Belle4236 Very Pleasant Stay
Very nice accommodations. Rooms were nicely appointed and up to date. Pool was nice and clean. However, did not like having to pay a daily parking fee. We would definitely recommend staying here.
July 30, 2012
Rated 5 out of 5 by Bruce Best beds anywhere in the parks!
If you are traveling with kids look for the suites with seperate bedrooms. Definitely worth the extra expense as a good night sleep is critical after a full day at the parks.
June 3, 2013
Rated 5 out of 5 by david221 Great conference center
Entire conference was seemless
August 22, 2013
Rated 3 out of 5 by Ben19 This hotel needs to be updated
The rooms need to be remodeled they are
Up to par with other hotels in this market and price range!
The bath area shower tub had mold in the grout lines! Unsatisfactory!
May 27, 2013
Rated 5 out of 5 by mickie Great location !
This hotel has a tremendous location if Disney is your reason for staying. I think it is exceptional to be able to WALK to Epcot, The Studios as well as the Boardwalk from your hotel door.
April 3, 2013
Rated 3 out of 5 by Tom23 Unsatisfied
I would have been happy to recommend your hotel after my first visit last year but this year i was not satisfied. the room was not cleaned even after i called in the afternoon to ask about it
February 14, 2013
Rated 5 out of 5 by fkennedy great hotel
I stay here 3 or 4 times a year. The staff are great the front desk agent who checked me in was friendly the rooms were clean. I have stayed at other disney properties this is the best by far
February 11, 2013
Rated 5 out of 5 by 39Joe Beds very comfortable
Overall we were comfortable and staff were pleasant and helpful. We were near elevator and had a great view of fireworks.
Food expensive but expected high food cost. Quality of food adequate.
December 30, 2012
Rated 5 out of 5 by SSsweet Love the location and hotel accomodations
Great service at the hotel, like the access of the boat taxi to Epcot and other places too. Pools were great and spacious. Staff was excellent and very helpful.
June 18, 2013
Rated 5 out of 5 by iluvmyhub05 great
this was our first trip to disney and picking a hotel blindly is a little scary but the walt disney dolphin was great and we don't ever plan to stay anywhere else when visiting mickey mouse!
August 13, 2012
Rated 4 out of 5 by Debipooh Beautiful Resort
The Walt Disney World Dolphin Resort was simply beautiful! The grounds, the interior and the staff were all pleasant. I really liked how the other Disney resorts were just a short walk away.
October 8, 2012
Rated 5 out of 5 by Pirates5 Dream Hotel
Wonderful staff , administration and quality. Beautiful hotel, with a perfect location.
We look foward to a return visit and I would highly recommend this resort to friends and family.
March 30, 2013
Rated 5 out of 5 by Baleigh1 Hotel has great features
The Dolphin is a wonderful experience with its location, the amentities the hotel has are excellent. The restaurants are superior to other like propertities and other locations in Florida.
August 15, 2012
Rated 1 out of 5 by hotels The hotel has no heating
there is only a 750W heater i(less than a hair dryer) n the room while the chilled AC circulates. The room and hotel were very cold and uncomfortable and could do nothing to warm it up.
March 5, 2013
Rated 3 out of 5 by dondon Excellent location
location is wonderful to walk to Boardwalk and nightlife, Epcot and Disney Studios. Loved Blue Zoo Bar...bartenders couldn't have been nicer with wonderful cocktails and desserts.
April 25, 2013
Rated 4 out of 5 by Smith8 This hotel has everything you need
This hotel has something for everyone to enjoy.There are beautiful pools,a playground terrific food,bars and you can even walk to the Boardwalk. I will definitely be staying there again.
September 1, 2012
Rated 3 out of 5 by Cypress This hotel has great features
This hotel did have a lot of nice features. It was well taken care of and the grounds were beautiful. We were very disappointed in getting our room cleaned.
June 17, 2013
Rated 3 out of 5 by runner22 This hotel needs some help.
They were not able to bill our room like they were suppose to. It was never clean like it was supposed to be. The a.c. did not cool and the ice box did not get cold. Was moldy smelling.
January 20, 2013