Rated 5 out of 5 This hotel has friendly staff
I really enjoyed being treated as an individual and the cast members really did a fantastic job with helping make my travel experiences first class!
Rated 5 out of 5 by UnclePhatPockets Wonderful Atmosphere and Amenities
Hotel in a great location. Staff was friendly, helpful and always smiling. Cleaning staff was spot on, always had a clean room. Amenities at the hotel were great, from the food, stores, beaches and walking paths.
Rated 5 out of 5 by Tom6 This hotel has great features
Staff was helpful and friendly
Rated 5 out of 5 by Mom5 Great Hotel!!!!!!!!!!!!!!!!
My family and I always stay in Disney on the monorail...This was way better and the price was incredible...great views of the Tower of Terror...better than the grand Floridian...
Rated 5 out of 5 by cachco A pleasant surprise!
I had originally booked a std room at a great AAA rate for a 4 night get a way. As the date got closer, i noticed the hotel was going to be completely booked the first night of our check in. I had read reviews that many thought the rooms needed renovation, so I was not too excited about what to expect. However, at check in, much to my happy surprise we were put in a king room with two, not one, but, two balconies and water views everywhere!!!! I KNOW I did not originally book this level of a room but, when they offered it to us with our original rate, I felt like it was a gift from God! We thoroughly enjoyed our stay! The bed and pillows were very comfortable, too!
Rated 5 out of 5 by becky great hotel
great location, have stayed there twice and both times they have been amazing, the staff is wonderful, the resrutants are ok, the foutain is ok but some staff have no personality, the market resturant is amazing great brunch buffet. the staff is great you go once and they remember you the next breakfast and what you want to drink or eat. the picabu is not great food was sitting there from lunch to dinner ( 8 hour space). the pools are wonderful. the beach is lovley. the views are wonderful too. im really impressed with everything.
the only thing is when theres a convention going on it really takes away from a hotel. it feels more like your an outsider.
Rated 5 out of 5 by fguzzi Awesome stay!!
Great hotel, great staff.. perfect location
Rated 5 out of 5 by Liz29 29th anniversary trip
Heads up to Karina in check-in.She is friendly, extremely helpful, and set the tone for our visit. Also Bob in The Fountain- he has excellent people skills and knows that service speaks volumes.