Rated 3 out of 5 by Cotey72 Shade Required
Each day entailed a battle to obtain a shady area. These were in high demand. They need much more shelter from the sun.
A lap pool for sheraton guests is needed, not just a shallow lagoon pool with rough bottom. Two of our group grazed themselves on the pool floor.
The pool water was hot and cloudy.
Lots of problems with the room, things missing and faulty. Each time it took on average two calls to get things repaired, replaced etc.
Food in restaurants was way overpriced and there are no affordable dinner options on site.
Seemed to be sea lice in the ocean? No information provided about this.
Public bathroom areas need air conditioning. The one near the flying fish was constantly dirty and horribly hot and wet. Quite easy to pass out. The toilet sanitisers were all empty.
The lobster at flying fish was tough and I could not eat it.
Thank you. Colette
January 20, 2013
Rated 5 out of 5 by FantasticFiji Satisfied Customer
I visited this resort in February which is considered low season, I would highly recommend visiting at this time. It was both peaceful and enjoyable and the kids and I had an amazing relaxing time. The Sheraton is a safe and beautiful place to stay. The Kids club and nanny service is amazing and your kids will enjoy it dearly. Overall this experience was bliss the staff are wonderful, friendly and you feel safe and satisfied.
February 20, 2013
Rated 5 out of 5 by OllyOwl This is the best place I have ever been in 50 years
My first impression when we arrived was WOW. Am I staying here?. You bet, this is what is called living the dream. The Resort layout, the restaurants, the view from our Ocean Studio Room, the pools, the food and the People made this the best holiday We have ever had. My Son wants to get married in Fiji and We intend to help him realise his dream, because we want to come back as well. Love your part of the world.
June 24, 2013
Rated 5 out of 5 by Eddy1213 Wonderful Experience
The location is beautiful- the Sheraton has the best-kept grounds and best beach access on Denarau, but it's not even the that which makes it special. It's the staff. Every single person at the three Starwood properties were welcoming, friendly and said "Bula," every time. They recognized us and remembered our names and room number, making sure each experience in the restaurants or bars were personalized.
September 12, 2013
Rated 4 out of 5 by Decoiti Nice comfortable resort
Resort is nice, as a Sheraton resort I expected it to be a little more upmarket. The room was comfortable but paint was peeling off the roof(looked a little un maintained) I never expected that at a Sheraton resort. I have stayed in Sheraton hotels and they are generally upmarket.
Besides that we had a nice relaxing stay, staff were very good at getting receipts signed and our bill was correct at check out.
June 30, 2013
Rated 4 out of 5 by Jason10 Sheraton Fiji
Our stay at the Sheraton was very good. The amenities were clean and appropriate. Water, tea and coffee could have been provided to the room daily, like in most hotels around the world. Also the fridge as particularly noisy and there was excessive light in the rooms early in the morning. Other than this the pools were excellent, sharred hotel expereince was apprciated and the food was very good.
June 24, 2013
Rated 5 out of 5 by cobelinn The staff made the difference ....
One thing that stuck with me at the end of our stay at the Sheraton Fiji Resort was a comment my husband made in passing to me, he said .."You know, the Sheratons are pretty much the same worldwide facility wise, but this is the best one we have stayed in yet, the staff have been amazing, they have made a real difference to our holiday this time" ... Well said I think. :-)
July 18, 2013
Rated 5 out of 5 by valbols best hotel in fiji
attended our friends sons wedding here at the sheraton and the experience was fantastic, the rooms are great the restaraunts are great the food is to die for and the people are the friendliest you could wish for.add to this the fantastic weather, the close proximity of the marina and nadi makes for the perfect holiday, will return to the sheraton as soon as possible.
September 26, 2013
Rated 4 out of 5 by David Pros and Cons
The Fiji Resort is a great facility. however the breakfast buffet is problematic. After one day, we were able to selectively avoid the poorer offerings and instead choose the better ones. Of particular note, the fruit was terrible (the pineapple was tasteless and almost white in color; the bananas ranged from green to overripe). The cost of the dinner buffet was high when compared to the quality of the selections.
The room offered good amenities including a TV, refrigerator, water heater, and hair dryer. The staff was extremely friendly and cordial. The view from the pool area at sunset was breath-taking. This resort is especially appropriate for those guest who enjoy sunbathing, swimming, walking along the beach, parasailing, and similar water sports.
If you're active and able, it is a reasonable a walk to the Denarau dock where you will find stores selling items at costs lower than those in any of the local hotels.
March 12, 2013
Rated 3 out of 5 by gsed Under construction
Overall it was good stay the staff were great.
There was a lot of building work being completed and pools were out of service - this should have been advised when booking.
Food was good.
The resort really need to take some action to remove the Minor birds - they are everywhere and really detract from the experience - they occupy the pools and eating venues.
February 22, 2013
Rated 5 out of 5 by Macka overall hotel experience
My wife and i visit this hotel on a regular basis. People ask me why we continue to "go to Fiji". The answer is easy, the staff at the Sheraton are simply the best we have experienced. The Resort has great restaurants with Flying Fish & Ports of Call, very good. We will be returning in June, and look forward to meeting many of our friends at the Sheraton.
May 4, 2013
Rated 5 out of 5 by ElaineHSPU First family holiday overseas
We came to Fiji to celebrate a friends birthday and to farewell A family. Our focus was on relaxing, catching up with friends (as a number of us travelled there) and spending time with our kids. Sheraton Fiji did not disappoint it was so easy for us and the kids. We pretty much decided after being there for one day that we would be back and we will.
March 28, 2013
Rated 5 out of 5 by sharleen Love this hotel
The Sheraton fiji is one of the best hotels we have ever stayed at. The rooms are lovely, the food is amazing, the staff are so friendly and helpful.
I have stayed here before but this was the first time for my son and husband- we will be back.
I thank all of the staf at the Sheraton for a great a stay and we look forward to seeing them all again.
February 28, 2013
Rated 3 out of 5 by Borbarn7 Questionable 5 star
We found the stated 5 star rateing questionable. The hotel is dated and in need of a makeover renovation.
We also found the cost of dining and drinks in the hotel restaurants and bars to be well above comparable prices in other hotels both in Fiji and other holiday locations.
The Sheraton needs to take a good look at its performance generally.
March 17, 2013
Rated 4 out of 5 by Sean Geat location and pool, okay room
Pros: Only 10 minute drive from Denarau Harbor (where most day cruises depart from), great pool, friendly service, decent rooms and beach has hardly any traffic. Bus to town is available for less than $2 per person too. Cons: Room itself is average (no tub, no kitchen (just a mini fridge), food is expensive (but we found that is everywhere).
May 24, 2013
Rated 5 out of 5 by Spotty First Time In Fiji
This was my was time in Fiji , and I did not know what to expect, well staying at the Sheraton Fiji was the best thing I could have done !! the staff were great and the facilities were perfect , I am now planing to return with the Family
PS - The staff member John to the Chime bar was one of the best , and did you pround , I will be back
July 21, 2013
Rated 4 out of 5 by Jellybelly Our Stay
Great resort, think there needs to be more gardens, when exploring the other resorts we noticed this, some of the resort seems to be forgotten about in some areas. This also needs to be advertised more as a family resort, we were not aware of this and would have liked a child free one, however we loved our stay, everyone is so friendly.
March 10, 2013
Rated 4 out of 5 by Chris4 9 Days in Fiji
Our first time to Fiji and we were impressed by the welcoming nature of the staff. Unfortunately it rained heavily over 6 days which restricted our activities. We were unable to do any water sports as these were suspended. However the restaurants are fantastic and having the use of the facilities in adjoining resorts was a huge benefit.
February 27, 2013
Rated 5 out of 5 by Kerrie7 Wonderful Stay
Sheraton Fiji is a wonderful place to stay. We like the fact that you can use the Villa pools and the Westin. The staff are wonderful my daughter made friends with some of the girls and they taught her beading and weaving and they are so friendly. The cafe has great coffee and we had amazing dinners at Ports O Call and Flying Fish.
March 30, 2013
Rated 4 out of 5 by Grant67 Easy access to all amenities
Our stay was exellent,all staff were exceptionally freindly and very accomedating. The only quarm I have is the fridges in the room was missing half of its bits it had no temerature gage.Other than that we were very pleased with the sheraton and will return,A big thanks to all the staff at Sheraton Fiji and they need a pay rise.
August 6, 2013
Rated 5 out of 5 by Matt2013 Absolutely Fantastic
We just returned from 6 nights at Sheraton Fiji where we celebrated our 20th wedding anniversary.
The staff went out of their way to make our stay thoroughly enjoyable. Everyone from Scott (the boss) through to Joape in security and Sila at Flying Fish were wonderful.
We will be coming back. It is sensational. Thanks guys!
March 11, 2013
Rated 5 out of 5 by Karen Best family holiday on Denarau
Sheraton Fiji is stunning, the pools are beautiful, the staff are caring and wonderful, the service is great. Kids wanted to go back because they loved kids club so much. The ocean front rooms are great, very clean. The food is delicious, Flying fish is one of our favourite restaurants in the world.
We will be back.
April 16, 2013
Rated 5 out of 5 by Graeme81 Something for everyone
Sheraton provided the most consistently high customer service I have experienced across the SPG portfolio. Despite a shaky start to my holiday (being placed in a room rather too close to the thudding noise of the nearby bar) - all was resolved and the features of this combined 5 star resort exceeded my expectations.
December 8, 2012
Rated 5 out of 5 by marieg Family Friendly
Words cannot describe the satisfaction of staying at this hotel. The staff are just so friendly you feel like part of the family. They were so fantastic with the kids that we barely knew where they were but knew they were in capable hands. Looking forward to coming back next year!! Fantastic. Highly recommend!!
June 30, 2013
Rated 4 out of 5 by Cynmat Well maintained beautiful rooms.
Great staff, lovely rooms,pools and gardens. Information unclear and lacking on forms of transport and general cost for transport. This was also the case regarding tours and cruises available. 2nd time for us and this time the food was bland and way too much indian cuisine which was tasteless and a bit salty.
May 9, 2013
Rated 5 out of 5 by Luke2011 Great Relaxing Holiday
This was our first time to Fiji and the Sheraton. What a great place it is!
The friendly staff, the spacious room, the buffet breakfast and the pool and it's surroundings.
I would highly recommend the Sheraton especially if you have kids. Our 20 month old toddler loved it and so did we.
We will be back soon.
December 4, 2012
Rated 5 out of 5 by spideman We enjoy our stay very much
We had a very pleasant experience staying with Sheraton for the last five days: friendly staff, great view, nice pools, great food, nice room. The only improvement that we would like to see in the near future is to reduce the noise of the air-condition in the room. It's been very loud, especially at night.
March 14, 2013
Rated 4 out of 5 by casper11 great place to stay
we were a family of five and had a very enjoyable stay. Buffet breakfast was great and loved the bula hours in the evenings with live music. Dinner was pricey at the resort so we dined at the port or nearby resorts. Thought that they could have has a lap pool as the other pools were only for leisure.
January 17, 2013
Rated 4 out of 5 by Sydney23 Beautiful resort
The best thing about this hotel is the staff. Each and everyone of them are a credit to the hotel. They are so friendly and accommodating.
Bit disappointed with the cleanliness and decor of our room, could have done with a bit of a refurbishment. But we had a fabulous beach view so didn't complain.
December 28, 2012
Rated 5 out of 5 by Sanja this hotel was amazing, loved it!
Loved everything about Sheraton..
the view, the restaurants, the pool, the shops,the rooms :) and especially all the staff and also the Adrenalin crew.. We stayed for 10 nights and to be honest we did not wanna leave. we felt so comfortable and free of all worries.. :) best holiday ever.
January 30, 2013