Rated 5 out of 5 by WolfReview Golf Resort Strikes Gold
The staff was friendly. We didn't need much but were pleasantly surprised at the HUGE suite.
This would be great for guest staying on extended vacation or to golf at the course. We were only here one night. There was a huge ensuite jacuzzi which was a welcomed luxury after our long flight and drive up.
The suite really is alike a large apartment-- with everything including a washer/dryer.
We hadn't planned on staying here, but were not disappointed in the least. It was not very convenient to Disney, but we were on the drive up, and the price was right, and the room really was great. Would be great for families and golfers alike.
August 31, 2012
Rated 2 out of 5 by bettec GIRLS GETAWAY DISPPOINTS
I spent the week of Aug. 11 - 18, 2014 at the PGA Sheraton and was very disappointed. I am a SPG member and every year I seem to get downgraded. THe first two years I had a nice villa with a jacuzzi and a kingsize bed (which was what I was shown and told that is what I owned when I purchased my timeshare. Last year, my villa was smaller - no jacuzzi but at least it had a king size bed and a balcony. This year, queen size bed and no balcony. I wish someone would tell me what I owned. I asked to be upgraded and was told that there were sold out, even though there were not many cars in the parking lot.
The trash can outside the villa was overflowing when we arrived on Sat. and was not emptied until Tues. after I said something at the front desk.
My villas was not very clean as I found a My Little Pony on the floor behind the bedroom door and a shiny leprechaun on the living room carpet. There were also stains on the couch (I have pictures). The towel rack in the bathroom was broken.
I thought I was entitled to a tidy-up on Wednesday but that didn't happen. When I called the front desk she told me it would be done the next day. That didn't happen either. I had to call the front desk for 4 items and when the man delivered them he only had 2 items and had to go back to get the other two.. I think if I had to wash my towels and washcloths, you should provide laundry detergent.
I went to the pool one morning at 10 AM and was in the pool for a little while when I was told I had to get out of the pool so they could clean it. Can't they clean it when no one is using it? I was not the only one in the pool. The hot tub had hairballs in it and was quite dirty.
The facility has no workout room or no restaurant either, which was a disappoint.
I was told by Chris at the front desk that they are trying to downgrade the owners.????
My unit was 2201.
August 26, 2014
Rated 5 out of 5 by LindaW Everything We Expected and So Much More
My family and I stayed here for the first two nights of our spring break. We stayed in a 2-bedroom villa, and my kids loved it! We were in Port St. Lucie to enjoy the baseball spring training games. The location of the property was perfect. We had the baseball stadium, shopping, groceries and food all within 5 minutes. But the location of the property had just the right amount of seclusion for a relaxing stay.
The full kitchen allowed us to prepare our meals there on the property. Saving money on eating out every meal, allowed us to splurge on souvenirs and seats at the ball games.
Every room had its own TV (not that we were in the room much to watch TV). So, the boys didn't have to argue over what they wanted to watch. And my husband loved the jetted tub after a long day at the stadium and on the beach.
The staff was superb. They were very friendly and quite helpful when we needed to print our baseball tickets.
Thanks for such a wonderful stay. We might have to make this a yearly vacation!
March 25, 2012
Rated 5 out of 5 by cmpleo Great stay
This was really an enjoyable stay and that was mainly thanks to the help and first class service that we received from Angelica.
Angelica is a model of great customer service and as a Platinum member I have seen all kinds of service.
Angelica made sure from the time I walked in the door that everything was perfect for my stay and she did everything she could to anticipate my needs including ones that I did not even think of.
Also, I would like to mention the fine check-out service the next day provided by Chris.
December 22, 2013
Rated 5 out of 5 by JazziH The next best place away from home
This is my third year at this location...I have stayed in every type of villa you have to offer....I have never been disappointed! The Sheraton PGA covers all the details along with having the best staff in the world! Hillary is top-notch when it comes to providing the best customer service....she is truly an asset to your location.
August 13, 2014
Rated 5 out of 5 by Jesusp27 Great get away
I would like to start out by saying that the front desk agent Clarence was Awesome!! Very friendly and very helpful. He went above and beyond helping my wife and I and made sure that her birthday weekend was perfect. No doubt we will be coming back!!!!!!
The villas was very comfortable, and the pool was excellent. Highly recommend this resort.
July 14, 2014
Rated 2 out of 5 by palmetto Guest
There was a very loud family in the room next to ours. We brought it to the staff attention at the front desk. This went on each night we were there. We were not offered to move our room nor did the noise stop. Very frustrating when your woken up in the middle of the night by loud noises from other guest rooms
September 9, 2012
Rated 5 out of 5 by spguser Out in the country resort
1. landscaped for golf, other homes and walking
2. outdoor swimming pool
3. large chess set (game near pool)
4. pool table (game near pool)
5. screened patios
6. walking distance restaurant
February 9, 2012