Rated 5 out of 5 by Doudi Awesome
Had a nice family weekend and the only annoying thing was lots of phone calls early in morning
9 de diciembre de 2013
Rated 5 out of 5 by Mon71 This is an excellent hotel
We stayed for a week and had the best time. It is a beautiful place.
4 de diciembre de 2013
Rated 5 out of 5 by Kathy1 Great Family Vacation Great Hotel
Can not say enough about the hotel and your staff. Have a Family of 7, Stayed in a 2 bedroom condo. Perfect Fit, Slept Perfect, Beds are Phenomenal very comfortable, feels like your sleeping in your own bed. Condo is Extremely Clean, and well stocked. Housekeeping was
overly Attentive to all our needs. House Keeper Beatrice Desir was a 5Star Employee. Engineering Associate Edwin Ruiz was overly helpful and Extremely Friendly. Front Desk Clerk Leah was Friendly and Very Informative also a 5 Star Employee. Restaurant Was Perfect, Clean, Great Food, Service was above and beyond Great. Specifically Taniel J, Super Friendly, and Was one of the best Servers I have ever had. Everybody made you feel at home, and made the Stay and vacation that much more enjoyable. The Hotel amenities were beyond expecations. Thanks for making our stay very memorable and Will be sure to Highly recommend to future guests.
24 de noviembre de 2013
Rated 5 out of 5 by Gburg Wonderful stay with family
We had a 2-bdrm suite for 5 days that more than satisfied the needs of our family of 3 adults and 2 children. Though we didn't spend a lot of time on the grounds, we did have one "off" day in our schedule, which was used to enjoy the various swimming pools and the on-site restaurant. Even though check-out time is 10 AM, we were permitted to stay on the grounds, swim, lounge, and shower in the bath house until our flight time in the afternoon.
I'd read about how aggressive the sales staff could be in trying to sell you a time share, but that was not my experience. We were given the option to attend a meeting, and got a follow-up call about it, but once I said that I was not interested, no one ever mentioned it again.
15 de noviembre de 2013
Rated 5 out of 5 by salfrye1 Customer service is great
people were very helpful and ready to serve happily. Gives you all the information needed for a very pleasant trip. plenty of convenience around the property, such as stores, market,
14 de noviembre de 2013
Rated 5 out of 5 by Kobrakai Halloween Holiday
This was our second stay here now over 2 years and both times we have found the villa's are perfect for what we needed. They are clean, good quality, reasonable price and great size (we had the 2 bedroom). Last year we came with my mum, step dad and sister who also stayed here but only in a 1 bedroom villa and although this was also nice I would recommend if there is more than 2 of you staying to pay the extra for the separate 2 bedroom villa as it's much much more spacious and well worth the extra money as when they saw our villa they wish they had got the bigger 2 bedroom one to save the hassle of pulling out sofa bed each night! Had a breakfast here last year and a dinner this year at Flagger Station Restaurant and both visits the food was very tasty, good portions and worth the price and the staff there were helpful and meals came quick. We didn't have time to use pool's this year but we did last year and they were fun and friendly lifeguards were on while we was there in fact most of the staff seemed nice Kayla at reception checked us in and was much more friendly then whoever we had last year (Not that they were bad last year just she was better) and she also rang through and made a booking for us for something as I didnt have the phone number for it so nice and helpful also sorted out our block 25 request. The only slightly negative thing is the sales side is rather pushy and could do without the hassle of the numerous phone calls (answer machine msgs left) to collect your 'free gift' (this is some money saving coupons which are handy if you really want them but then its their chance to 'try' and sales pitch you ino a share) I know if I wanna buy into something or not so there is no point in chasing people who know they dont want it. Security on gate seemed efficient as we had to use a taxi one day and the guard was questioning the driver as to whom he was picking up/which block he was going to etc before he just let anybody in. Housekeeping were also fine. We didnt have time to do much of the activities on site as we were at the theme parks most of our holiday but from what ive seen they do have alot of activities on for the kids if u do stay on site. So I could go on but all in all to sum it up I highly recommend staying here :-) oh and block 25 is perfect (make a request) as it's not to noisy as pool doesn't stay open as late as the others, its's newer (I think but not 100% sure), near the best pool, shuttle to theme parks picks up from here (if your going to use it) and the market place shop is here so handy if u run out of milk etc!
13 de noviembre de 2013
Rated 5 out of 5 by GJ44 Another A+ for Sheraton
Yet another Sheraton resort/hotel that gets an A+ from me. Loved the staff, the facility and that wonderful "Sweet Sleeper" mattress!
13 de noviembre de 2013
Rated 5 out of 5 by thomas73 mr tom shioutakon
Very nice resort. Beds and sheets very comfortable. Good size room. Kids loved the pool. Playground not accessible due to surrounding construction. Restaurant staff very friendly, quality of food and menu not so inviting. Very close to Disney and other parks. Nice to have small grocery on site however very pricey.
13 de noviembre de 2013