Sheraton Vistana Villages Resort Villas, I-Drive/Orlando

  • 12401 International Drive
  • Орландо,
  • Флорида
  • 32821
  • США
  • Карта

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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 461 reviewers.
Rated 1 out of 5 by Beware We are 5* Elite owners and SPG Platinum and have been staying at Villages since it opened. Over the years standards have slipped and we now find that if you book a stay upto 13 nights you will NOT have ANY of youir bedding sheets changed. A booking of 14 nights will have a bedding change after 7 nights BUT you are expected to have the same bedding sheets for upto 13 nights. It is trully shocking to be told this is a policy agross all SVN resorts..Unacceptable and not inkeeping with the $8,000 plus yearly fees I pay SVN. We have waited for confirmation of this appauling policy from SVN before posting this feedback. BEWARE January 12, 2015
Rated 5 out of 5 by Great for cruising My boyfriend and I love cruising through DCL out of Port Canaveral and like to get away in the winter months. We usually fly down the day before the cruise sets sail and stay at the Vistana Villages. We love this resort because the rooms are on the affordable side and we can get a night of rest and relaxation (we always request a jacuzzi room) before we head out on the cruise. We've arrived as late as eleven at night one time and the reception staff was ready and available to check us in. The pool was open until midnight so they even gave us towels so we could go relax pool side. February 1, 2012
Rated 4 out of 5 by Something for everybody in the family The excellence of this hotel is in its ability to offer multiple level, almost holistic satisfaction of the human needs. January 4, 2015
Rated 5 out of 5 by Perfect place to have a vacation Our family really had a great time at this place. Friendly staffs and awesome pools. We were so glad that my kids loved it there too except timeshare presentation in last day. When we checked in, a staff told us that Sheraton provided us with free breakfast on checked-out date. It was at 10 pm. so we skipped our breakfast we had prepared and visited to have a breakfast with our kids, but it turned out that it was a place for timeshare sales. The sales guys told us that it took 90 min's but we told him that we had to check out before noon so he could finish almost for 60 min's. It made us packed in a hurry for checking out. Other than that, we were very satisfied. December 14, 2013
Rated 1 out of 5 by customer experience My family and I stayed during the October holiday weekend. As Owners for over 10 years we have come to expect high quality to match the price that one invest in the starwood experience. To be brief, when we checked in we found mold on the bathroom walls and floor molding. I contacted starwood first and later management at vistana villages to share the experience and pictures I took they offered....I didn't ask to credit my account. it didn't happen, I contacted them again still nothing. so I cant in good confidence recommend staying knowing they cant deliver on what they promise. November 14, 2014
Rated 3 out of 5 by Typical Time Share Property How much you like this property may depend on how much you like time share properties as it is very typical, with the same strengths and weaknesses. The sprawling, well cared for grounds make for a great place for morning walks but may lack some of the intimacy some may like on vacation. The large size suites may be great for a large family that would require multiple "regular" hotel rooms, but again, you may lose some of that "vacation" feel that a hotel provides. Please note, the word luxury is thrown around a lot on the internet about this property. There is NOTHING luxurious about it and that's not necessarily a bad thing. It's very typical middle of the ground time share. The onsite restaurant prices were very reasonable for a resort although the food was at best mediocre. Tons of pool space and chairs, not always the case at other resorts. There were three gyms, one with sauna/steam room. Unfortunately, the one with the steam room did not have a changing/locker room so presumably one was supposed to go into the steam room fully clothed or strip down in public. This lack of attention to detail was disappointing. At check in, the friendly (again not always the case so I appreciate this) desk worker told me I could check in at the vacation desk for a "free gift". Now I'm a savvy enough traveller to know this was a con to get me to a time share presentation. I politely declined, telling her I wasn't interested in a time share. But why not just tell guests what they were going to rather than the underhanded way of offering a free gift? The following day I received a call from the vacation desk offering me a free gift. Again, I politely declined telling them I wasn't interested in buying a time share. The worker assured me they weren't trying to get me to buy anything (yeah right) but I again (more forcefully) declined. The next day, I received another (yes another!) call from the vacation desk. This time I asked not to de disturbed again and the worker simply hung up on me. Why not allow those guests not interested in the time share offer to opt out of calls? I felt like I was being swarmed over by vultures and this is not the feeling anyone wants on vacation. But all in all, I'd still recommend this property to a large family who needed to save some money as it provides tons of space and while the amenities are lacking, an affordable vacation with less amenities is much better than no vacation at all. December 24, 2014
Rated 5 out of 5 by What an Amazing Hotel This resort was one of the best Sheratons I have ever stayed at. We came for 2 nights for New Years 2011. The location of the resort was in reach of every major Theme Park including (Sea World, Disney World, and Universal Studios). The staff is really nice. And the very spacious rooms in the Key West Phase were amazing! You can also have endless fun at all of their pools. I also like that there is a guard at the entrance 24/7 so only the people staying at the hotel can get in. The only cons were that the wi-fi wouldn't work because they don't have a close enough hotspot and that they don't allow pets. Other than that, everything was fantastic! I can't wait to come back in the Spring! January 3, 2012
Rated 3 out of 5 by Housekeeping and customer service lacking Overall great location. Close to all attractions. We liked the kitchenettes and in room laundry facilities on our 2 week trip. We had 2 rest/ no park days in which we enjoyed the pirate splash park, the 2 dry playgrounds and the main pool. My complaint is that during our 2 day hiatus, our room was not cleaned at all. I called to arrange a later cleaning, they never showed up, and they refused to clean before 12 pm the next day. I had to go to the lobby and demand they clean immediately or I doubt they would have come at all. The marketplace restock is a good option but only get essentials because over priced. November 22, 2014
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