Rated 5 out of 5 by SueZQ Great vacation
We loved th resort, but would make two recommendations: better food choices- mostly fried and un imaginative
Secondly, have a bench to sit on while waiting for shuttle- sometimes came right away, other times took half hour and was with someone handicapped
April 17, 2014
Rated 4 out of 5 2 BR Villa / Family Get-a-way
This is a great property if you and your family want to relax and do things on your own at your own pace. It's nice to have a market that serves Starbucks on property, a kitchen to cook your own meals, a washer and dryer, etc. It's also centrally located to Walmart, grocery stores, restaurants, outlets, shopping, Disney and many other places. It's a beautiful property that also offers a lot of amenities; however, you must take the time to explore and take advantage of all it has to offer. If you are used to being catered to and pampered (business traveler), this is definitely a different experience.
My family and I were offered breakfast in lieu of housekeeping. I asked if we would at least get our towels exchanged during our week long stay and was advised no. We were told that we could wash them ourselves if we opted for the free breakfast. I was less than pleased with this reply and a few other exchanges that I had like this (thus the point about being catered to and pampered). I opted to have housekeeping. While I didn't find the customer service to be great, I won't complain because it wasn't intrusive either. Overall we had a great time and will return again.
April 16, 2014
Rated 5 out of 5 by GeMa Lovely
Very nice accommodations and so close to Disney World. Very responsive staff.
April 14, 2014
Rated 5 out of 5 by Davidblake1014 Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, March 2013
We spent a week at this resort. It is a beautiful and well taken care of. All the staff was very friendly and the pools were heated and were excellent. They have great areas for the kids to burn off steam. The only thing that I could complain about is the wireless internet service in the room. Some of the 7 days I could log on but got no service or very slow service. I had to leave the property to use internet service. The rooms were great. The resort is in a great location.
March 30, 2014
Rated 2 out of 5 by Owner66 Room Cleaning of lack of it
We"re owners , the first 15 days it was just the two of us. Your cleaning staff is not good. The unit did not get dirty , but the bathrooms needed to be clean and the kitchen floor should have been washed. That wasn't done . We didn't get any new dishwasher soap or garbage bags. .The bathtub in the Master bathroom was never cleaned while we were there. The cleaning staff was much better before. Do you still have a supervisor to check the units? If so Neither of them did there job. We just gold the gold crown back and we won't keep it if you don't improve the cleaning of the units. I am very pleased to see we are using Fords for the Security Cars. Zimmes needs to improve its menu . The Market Place needs to have more people to work in the morning hours. I went to get a news paper several mornings, but put the paper back the line was long . You need to have more then one persons working. The front register should have been open. Another suggestion. The Tennis Courts are in great shape. Very well taken care of. Its a shame there not used more. Why not have a sing up sheet for guest when they check in or at the activity center there. List it by level of play with dates and time they want to play.
April 13, 2014
Rated 5 out of 5 by kakkarn Amazing experience on the property
We are a family of 4 and stayed on the resort for 7 nights ( 11/16/12 - 11/23/12) in a 2 Bd/2 Bath condo. I loved this property. The suite had everything you would wish for...it was rather lap of luxury for me. Huge Master bath with Jacuzzi tub, Fully equipped kitchen w/granite counter top, washer dryer, balcony, great pools and restaurants on site. Staff was very friendly. Special thanks to the staff who brought all our luggage to the unit..we didn't have to lift a single bag. Next time you are visting Orlando for a family vacation...Sheraton vistana is a no brainer.
Forgot to mention this hotel was very close to Disney and local shopping. Walmart supercenter is 1.6 miles...on Vineland Rd
November 26, 2012
Rated 4 out of 5 by Dew14 Resort has nice pools.
Our stay was good. The pools were great. No problems with the staff. Nice having a kitchen and laundry in the room. Only problems were being pestered to attend a sales presentation and the comfort of bed was just ok. Need to get fitted sheets for the beds also. Bottom sheet kept coming off.
April 12, 2014
Rated 5 out of 5 by LeoGoSAINTS Best Condo Value Close to Disney
We have been Disney Annual Passholders for the past 3 years and visit 4-5 times per year. Over the past 2 years we have stayed at the Vistana Resort Villages. We get to Epcot and Hollywood Studios in 10min, Magic Kingdom Parking in 13min and Animal Kingdom in15min. We open the parks and leave at 12 for lunch and our 4 year olds nap. We return to the parks at 4 to 8:30. The resort has the best Beds and the rooms are clean, spacious and newly renovated. Great pools and grounds. Starbucks is served on grounds and across the street. WalMart, shopping close.
January 30, 2012