Rated 2 out of 5 by chef21 not fully accommodating
I don't feel this property is very "guest friendly" due to the corporate policies put forth. Being that I have my own kitchen I like to cook for my family and eat down by the pool but there is a sign there saying that you cannot bring your own food into that area. The smoking policy and areas provided only accommodate "cigarette" smokers and not pipe and cigar smokers. The areas are put off near the parking lot and are poorly lit and unfriendly to cigar and pipe smokers as there are no trash barrels or ash trays. One morning I asked for grill utensils and I was told they're on the way but never saw them or got a follow up call. Also I thought there would be more mountain views but unfortunately there were none to be seen due to the resort location.
May 3, 2015
Rated 5 out of 5 by fiesta52 This hotel met all of our needs and then some
This hotel is situated near nice parks, trails and has easy access to the major freeways without being too close. Great restaurants also near by.
April 12, 2015
Rated 4 out of 5 by Omisoc Well managed.
Met my expectations.I am satisfied whit the service provided.
April 12, 2015
Rated 4 out of 5 by George42 Transportation to Phoenix Airport
Arranged with concierge for transportation early to airport.Ride did not show up. Front desk tried to arrange alternate which also did not show up and as a result missed flight and incurred additional costs to rearrange flight home.
March 30, 2015
Rated 5 out of 5 by LilYori4U Exceeded Expectations
I am a frequent traveler, for work and pleasure, and this hotel is one of the best I have stayed at to date. Extraordinarily clean, everything from the baseboards to the door handles were sparkling. The room was well appointed in all areas. Bose stereo, two large televisions with 3d dvd player, ceiling fans, patio with dining table, in room kitchen and dining table, everything you could possibly need in a kitchen (from wine openers to blenders and casserole dishes... and pepper/salt) to a washer and dryer. And yes, they leave soap for both the washer and dryer. It was absolutely unbelieveable. I literally could not have wanted for anything else, because it was all at my fingertips. I will be vacationing in Arizona much more often, and Desert Oasis is where I plan to stay!
February 25, 2015
Rated 5 out of 5 by AB17 Comfortable and quiet
Rooms were very comfortable and quiet. Great to relax in after long action packed days
January 14, 2015
Rated 4 out of 5 by Tricia33 Spacious suites in great location
If your friends or family need a spacious getaway this is a nicely appointed suite property in an excellent location near TPC golf course, west world, spring training and shopping/restaurants. Staff was friendly and helpful. Pool area was large and inviting. Lobby had five PC's with a printer for free use. Full kitchens in in one bedroom unit and washer/dyer. Our unit had two fireplaces!
January 2, 2015
Rated 5 out of 5 by MrsMidwesterner Great Stay Experience
From the moment we walked in we knew we made the right choice leaving our other Phoenix location resort to move here! Unsatisfied with our other hotel because of outdated furnishings and a "gloomy" room, it was like a breath of fresh air moving to the Sheraton Desert Oasis. Clean, cheerful, uplifting! Beautiful amenities in the room - full size refrigerator, washer/dryer, dishes, pantry appliances etc. make this a home away from home! The pool WARM. Thank You! As so many others believe it or not are not heated - - so if you are a Midwesterner you will definitely be glad you chose this resort!
January 1, 2015