Rated 4,3 out of 5 by 44
Rated 5 out of 5 by SRM2 Great service
General Manager Cassandra and Operations Manager Charles went above and beyond in helping to secure our reservations. The facility is very clean and a great place to stay!
4 marzo 2014
Rated 5 out of 5 by Thankful1 Excellent hotel
I have traveled a lot and have stayed at many hotels but this hotel is by far the best ever! The GM and her staff were amazing. They made me feel like family, and traveling alone that is very important. My safety and comfort was first and foremost. The grounds were well kept and the landscapers were also friendly. I will definitely be back and will recommend this hotel to everyone I know that will be staying in Scottsdale.
5 febbraio 2014
Rated 5 out of 5 by Leea warm and friehdly
i just lost my brother and i was so impressed with they warmth and empathy. Lee
27 gennaio 2014
Rated 5 out of 5 by TheJoshuaProject Quick Business Trip
I found this hotel to be very accommodating and very clean. Everything was exactly where you should expect it to be and the facilities were very nice. I did have to contact the front desk because I had left an electrical plug in the wall for my MAC after my stay and the housekeeping staff said they would call me back and never did. Sarah, at the front, said she would handle it for me and she did, IMMEDIATELY. Glad she was there
25 gennaio 2014
Rated 5 out of 5 by Gabi46 Location, Views and Comfort
Loved the spaciousness of the two bedroom unit. The views from the balconies were lovely. The furniture was set up for comfort. Staff reacted to any need immediately. The only thing I will do upon our next visit, and there will be more, is to request a top floor room, so as not to be disturbed by residents above. The pool and hot tub were great for relaxation and just listening to the fantastic waterfall feature. I also put some time in by the fireplace in the lobby with the overstuffed chairs and sofa to melt into with a good book and the gorgeous Christmas decoration.
7 gennaio 2014
Rated 5 out of 5 by Roo52 Plan to stay a while
This is the best Sheraton property I have ever visited, and I've been to many of them. I highly recommend it!
28 dicembre 2013
Rated 5 out of 5 by WiseOne Exceeding Expectations
WOW! Villa exceeded my expectations. Large, spacious and well-appointed vacation home with every amenity one can want; beautifully landscaped grounds and a great view of the mountains: it was a home away from home.
25 novembre 2013
Rated 5 out of 5 by Spod The hotel is awesome!!
I liked my stay very much. But I have come across one problem. The hotel has not refunded my security deposits even after 2 weeks of checking out. I did not expect this from such a good hotel like this.
28 ottobre 2013