Rated 5 out of 5 by Ron1969 Great stay
We got more than we bargained for. The room was great...the staff was friendly and we paid a fair price for it.
I didn't ever feel like they hit me with a bait and switch. Some hotels you check into and they hit you with a parking fee, resort fee and every extra fee they can come up with. This one didn't. It was so nice to feel like we got a great value for our money. Excellent hotel and very fairly priced.
July 21, 2014
Rated 5 out of 5 by LAMA Beautiful condo/hotel in great location for reasonable price
We loved our stay here. Like other comments have mentioned, the room can get a little warm since the window only opens slightly and there is no a/c (however...this did not surprise us because we know mountain resorts don't have a/c). A fan was provided that worked to draw in cooler air at night. The facility was really beautiful and reasonable. We loved our room and made use of the convection/microwave and the bbq grill. We also used the workout room, sauna and hot tub. All of the facilities were clean, new, comfortable and pretty. We walked to dinner at night and there were lots of shuttles up to the mountain for getting up to Beaver Creek as well. We would definitely stay here again!
June 1, 2014
Rated 3 out of 5 by tonyvegas23 Lack of Hospitality
The hotel was amenable in terms of what it offered. The staff were very rude and off-putting when I asked questions (staff supervisor). In fact, they even gave us the wrong room card for another guests room with no apology. There were several other guests we met that echoed our concerns about the staff and hospitality.
August 18, 2012
Rated 5 out of 5 by Canuck72 A great vacation, and a great hotel
We brought our two daughters (ages 6 and 4) to Colorado for a Spring Break vacation in the snow. The highlight of their trip (aside from the tubing) was the time spent at the Sheraton Mountain Vista Villas. The 2-bedroom villa we booked was incredibly spacious and the in-room amenities (eg. multiple fireplaces, TVs, DVD players, patio grill etc) made for an enjoyable "at home" experience. We also enjoyed the heated pool and hot tub - a different experience for these Floridians to swim in the snow. We enjoyed our stay very much, and a sincere thank-you to the General Manager for his kind hospitality.
March 31, 2014
Rated 3 out of 5 by Headlakeman NO A/C ???
First time in my life that I have stayed in a hotel that did not have A/C. I understand it is Colorado, but it was summer and 95 outside. They told me to open the windows and turn on the fan. Like I couldn't figure that out. I opened the window, which was right next to the highway so I could hear the trucks and motorcycles going down the road all night. You would think that with 160 nights last year with Starwood I would get a mountain view.
July 13, 2013
Rated 3 out of 5 by Sleepy123 Can't recommend
My wife and I have never been so sleep deprived on a vacation. With no air conditioning, we are forced to sleep with the windows open. But it is SO noisy outside your facility, earplugs AND the pillow wrapped around my head did nothing to stem the on-going street noises. I am a Starwood Vacation owner, and I will never again stay at your facility. Just terrible.
August 1, 2012
Rated 3 out of 5 by Pedalpusher So are you an SPG hotel or not??
Great property, nice rooms. This place is so focused on being a time share, they do so at the expense of their HOTEL guests.
Don't try to sell me something, and don't tell me that since you are a time share, I am 'not entitled' to my SPG benefits.
Hands down, my MOST disappointing SPG experience, of any in the Western Hemisphere.
June 28, 2013
Rated 1 out of 5 by unhappy4321 This hotel has no air conditioning!
The rooms were 80+ degrees in the afternoon, no air condintioning! also requested wake call and never hapened. Find another hotel the summer!
June 11, 2014