Rated 5 out of 5 by RC731 Excellent Staff
Unfortunately, my wife became ill during our stay and was confined to the bed for almost our entire stay. The registration desk personnel, the concierge and the housekeeping staff were all exceptionally helpful and gracious. From extending our stay during a very busy period to providing assistance in locating medical help and adjusting housekeeping activities the staff helped us make the best of a difficult situation.
January 10, 2014
Rated 5 out of 5 by Allyp28 Fabulous!
This was one of the best places I have ever stayed! I was a little worried because many of the reviews said the rooms were warm but that was not the case. There are ceiling fans in both rooms and there was a small a/c fan in the closet, if you leave the windows open it is just beautiful!
The rooms have dishwashers, garbage disposals, washers and dryers, barbecues, whirpool tubs, and the sheets/pillows are as nice or nicer than you have at home.
The staff also has planned activities almost daily that you or the kids will love like chocolate covered strawberry or t-shirt making. If you are gamers you can check out an Xbox or wii from the front desk. Guest services was super helpful and full info on stuff for us to do.
It's right in the middle of town. You can walk anywhere or rent a bike.
I could go on and on. You will like it here!
August 28, 2013
Rated 4 out of 5 by Stew97 Nice spot, great rates, accommodating staff
I'm usually not a huge fan of timeshare type hotel accommodations, but the Vista Villas were very nice, clean, and the staff was great. My only complaint would be the room climate. In December, our room was incredibly hot. We had to open windows and turn fans on to keep it comfortable. Maintenance came up and adjusted the radiant heaters and that helped a bit. It wouldn't have been a problem, but we weren't comfortable leaving the window and sliding door open with our 2 year old. Otherwise, a great place, good location, great staff. Thanks!
December 30, 2013
Rated 3 out of 5 by Headlakeman NO A/C ???
First time in my life that I have stayed in a hotel that did not have A/C. I understand it is Colorado, but it was summer and 95 outside. They told me to open the windows and turn on the fan. Like I couldn't figure that out. I opened the window, which was right next to the highway so I could hear the trucks and motorcycles going down the road all night. You would think that with 160 nights last year with Starwood I would get a mountain view.
July 13, 2013
Rated 4 out of 5 by Troy808 Very NIce Hotel
Two drawbacks to this property - lack of in-room storage space; small-sized washer/dryer. Otherwise the property was great - nice heated underground parking; friendly staff; comfortable bed.
January 13, 2014
Rated 5 out of 5 by MNTD4 Better than a hotel!
Friendly staff. Clean and updated!
October 26, 2013
Rated 5 out of 5 by golf4fun Were we Suprised
Having been a Starwood member for nearly 20 years, we had never stayed at a Sheraton Villa facility. WE could not believe the amenities provided at the Villa. If you want a "REAL TREAT" for comfort living. WE urge you to make a reservation to stay at the Sheraton Mountain Vista Villas. What a TREAT! The Avon area can't be beat.
August 22, 2013
Rated 3 out of 5 by Sleepy123 Can't recommend
My wife and I have never been so sleep deprived on a vacation. With no air conditioning, we are forced to sleep with the windows open. But it is SO noisy outside your facility, earplugs AND the pillow wrapped around my head did nothing to stem the on-going street noises. I am a Starwood Vacation owner, and I will never again stay at your facility. Just terrible.
August 1, 2012
Rated 3 out of 5 by Pedalpusher So are you an SPG hotel or not??
Great property, nice rooms. This place is so focused on being a time share, they do so at the expense of their HOTEL guests.
Don't try to sell me something, and don't tell me that since you are a time share, I am 'not entitled' to my SPG benefits.
Hands down, my MOST disappointing SPG experience, of any in the Western Hemisphere.
June 28, 2013
Rated 5 out of 5 by Dokester Terrific Getaway
The Sheraton Mountain Vista in Avon, Colorado is perfectly located to enjoy all the best of Avon, Beaver Creek and Vail. The property is top-notch in every respect. The rooms are incredibly comfortable. I have nothing but praise for this resort property.
September 2, 2013
Rated 5 out of 5 by raycat Excellent summer value!
We were very surprised to book this spectacular room on the same day we were checking in. The rate was outstanding for the amenities and very well appointed room. I would highly recommend this property!
August 26, 2013
Rated 5 out of 5 by Rio06 Gorgeous hotel with great views
Stayed here for a night for a meeting in Vail. Got a great AAA deal. Would definitely return with family next time.
September 13, 2013
Rated 5 out of 5 by kls216 Great getaway weekend
My husband and I had a wonderful stay at the Sheraton Mountain Vista in Avon. We were there for a long weekend to celebrate our wedding anniversary and to enjoy some time to "play' in the mountains. Thank you for a lovely stay!
July 16, 2013
Rated 2 out of 5 by DAVEBEC CHECK-IN; CHECK-OUT
Our only complaint about our stay was the check-in and check-out hours. They seemed unusually late (for check-in; 3:00 p.m.) and unusually early (for check-out; 10:00 a.m.). Made the stay very rushed!
May 6, 2013
Rated 4 out of 5 by Trigirl53 This is a great spot for the price and close to snow sports
We enjoyed the rooms and having a lock-off for our adult kids. It was half the price of the Westin Riverfront and perfect for what we were looking for this trip.
January 6, 2014
Rated 3 out of 5 by JR303 Nice, but not outstanding
This was our second stay at this property. We spent a weekend there during its first year of operation and then again this past weekend.
The room was clean and decently furnished, but the kitchen was not really outfitted well for cooking.
The bedroom window was warped so it would not close completely - leaving us exposed to noise from I-70 traffic. The bedroom door was also missing a lockset - no door handle, just a hole. It just doesn't seem appropriate for an upscale property.
Overall, while the accommodations were adequate, they did not fare well when compared to a similarly priced property in Snowmass where we stayed last month.
September 16, 2013
Rated 5 out of 5 by LisaG Great access to slopes via public transit
This hotel is convenient to the Avon Skier Express and the Gondola from the Westin. Both take you to the slopes quickly.
December 29, 2013
Rated 5 out of 5 by karron Nice Surprise
We were on an 11 day driving vacation through Colorado and Wyoming. We had not planned on stopping in the Vail area but we needed a rest and were looking for a nice place. We found the Sheraton Villas and stayed for two nights. It was the shoulder season so the room rates were great. The villa was very nice. We had everything we needed and the bonus of having a washer and dryer in our villa meant that I got to return home without dirty laundry. Loved our stay!
The only down side was that when we checked in the concierge said that we would be receiving a free gift. We have never gotten any gift so that was a bit of a disappointment. We were curious to see what it would be.
May 31, 2012
Rated 5 out of 5 by JEMcgrew The Premium Villa Gives You Everything You Need
The Villa properties that are part of the SPG portfolio make you wonder how you live without a full kitchen and laundry on other vacations. In the premium villa at this property you also get a jacuzzi tub. Definitely the thing you need for a quick getaway from the city or an extended stay.
Since this is a family friendly hotel, you might want to try and get a room away from the elevator as people have to check-out by 10am and it can be very busy if you are sleeping in.
Note: they don't have air conditioning in the summer, but the premium villa does have two fireplaces which is perfect for the winter months.
November 28, 2012
Rated 5 out of 5 by BB45 Very nice rooms
Very clean rooms and lobby, extremely friendly and courteous staff.
December 20, 2013
Rated 1 out of 5 by SP00 Poor management-
I have stayed at this hotel a total of 10 weeks. I have never experienced such poor service. Rooms not cleaned upon checkin and had to wait 1 1/2 hours, called the desk for something and 2 hours later had to call again, finally just went down and got it ourselves. Promised a full clean midweek, called that day to verify it would be done, arrived back to room late in day and it was not done. It is winter and they were always out of towels at the outdoor hot tub/pool making for a chilly run across the parking lot into the lobby. The list goes on but in essence the Hotel is being managed very poorly!
February 25, 2013
Rated 4 out of 5 by globalicon Good Starwood Hotel on I-70
This is a convenient hotel located near I-70. All the rooms or villas as they are called, have a living room and bedroom, with a door in between them. The villas are nicely equipped with everything, washer dryer, vacuum cleaner, a big electrical fan, etc. They are very modern and very clean. Unfortunately this being a full service hotel/timeshare property, there is no breakfast or restaurant on site which was disappointing. However, some nights they have special events which involve food and drinks. On the top floor there is a huge gaming center which has pool tables, tvs, video and arcade games, and lots of space. Parking is located underneath the hotel and is free. There is a small retail shop selling snacks but the hours are not set.
October 9, 2013
Rated 5 out of 5 by StarwoodisGreat Great trip--will return
We had high expectations after staying at the Sheraton Oasis Villas in Scottsdale a couple weeks ago--and every expectation was met! Was concerned there was no a/c (I like it really cool), but with the ceiling fans and keeping the shades pulled during the day, and windows open morning/evening, it was perfect. We loved the location--proximity to activities, grocery, other towns, etc. Very convenient to have equipment rental company located on site (we went biking). Everything we needed to cook-in was provided. Staff went above and beyond...Hector at the front desk was very patient and kind--made sure we were totally satisfied! Concierge staff was also great! Views were spectular--can't wait for a return visit.
May 28, 2013
Rated 4 out of 5 by James96 Excellent Location
Very close proximity to numerous and diverse outdoor activities for children of all ages as well as adults. Clean well run hotel ideal for our needs. Local restaurants provide a wide range of meals for all preferences.
December 1, 2013
Rated 1 out of 5 by Ron1261 Wedding
We stayed 10 nights and were locked out of room 3 nights in a row, we moved rooms and a relative got old room and was locked out again. Front Desk staff was horrible, blamed us for key issues we didn't even have one key out of the room and it didn't work the next day. Don't use facility in off season garage is used for fixing vehicles and skate boarding didn't really like having my expensive vehicle in that space,
November 12, 2013
Rated 3 out of 5 by Lisa7 Mixed feelings
The room was really nice. House keeping was spotty, I had to request them to come on our second days stay and since it was an off shift cleaning they didn't do things you would normally see done like leave lotion and coffee, etc. My key cards were also not working much of the time so we were running downstairs to replace. I really like the location and the overall facilities. The market needs to be open longer hours.
I also did no get my starwood points for this stay. The reason I was given was that I booked on another site. My brother booked on the same site and got credit. Also when I asked my husband to book a hotel I told him to specifically look for a SPG hotel since I have been trying to use your hotels.., that was disappointing.
June 24, 2013
Rated 5 out of 5 by Chaz17 This hotel went beyond expectations!
Staff were so very helpful from Hector at reception to concierge assistance in advising location of restaurants in immediate area and road conditions in the morning. We could not have felt more comfortable. The unit was spotless and very homey.
November 18, 2013
Rated 4 out of 5 by Jano Very nice facility
I only have a couple of things for you to consider: 1) cleaning the parking garage floor (lots of build up grit from tires.road salt & sand), 2) restocking water each day in the room- when I asked the maid, she said to call Housekeeping.
Positives- very nice room & overall property. All staff very courteous- especially Michelle (Concierge) & the evening Front Desk person (night of 4/2, arrived @9:00 pm).
I am planning a summer vacation to the Vail area and this property is definitely under consideration as a place to stay.
April 9, 2013
Rated 3 out of 5 by BiggRobb 1 bedroom perfect for 2, not for 4. Room too hot.
These villas have recently been remodeled, and they really are very nice. I don't believe they replaced the mattress on the pull out sleeper sofa. You can see the imprint of the individual coils, and you can definitely feel them when you lay down upon them. 1 bedroom villas are great for 2, but not for 4. You cannot set the temperature in the room to your liking. The room was so hot, we left the windows and sliding glass door open, even during a snow storm.
February 1, 2013
Rated 5 out of 5 by Cotraveler Great overnight stay for the triple bypass ride!
Second time we've stayed here, both overnight from the triple bypass (husband did the double triple). Great room and location. Next to end of first day and close to starting point for second day. Room was beautiful, comfortable, and with full kitchen. As a gold Starwood member, received choice of beer or wine upon arrival. Only downside was tight parking underground, but workable.
July 15, 2013