Rated 3 out of 5 by tonyvegas23 Lack of Hospitality
The hotel was amenable in terms of what it offered. The staff were very rude and off-putting when I asked questions (staff supervisor). In fact, they even gave us the wrong room card for another guests room with no apology. There were several other guests we met that echoed our concerns about the staff and hospitality.
August 18, 2012
Rated 5 out of 5 by Ron1969 Great stay
We got more than we bargained for. The room was great...the staff was friendly and we paid a fair price for it.
I didn't ever feel like they hit me with a bait and switch. Some hotels you check into and they hit you with a parking fee, resort fee and every extra fee they can come up with. This one didn't. It was so nice to feel like we got a great value for our money. Excellent hotel and very fairly priced.
July 21, 2014
Rated 5 out of 5 by Geo10 our bonus night
my wife and I always try to schedule at least I night at SMV anytime we are close. This time we were on our way back from visiting grandkids in Salt Lake. We arrived apx 3pm on a beautiful day. She went on a walk and I cooled my heels catching up on the Golf Channel. later that evening we went up to the village at Beaver Creek ( a fabulous world class resort) . We had a great burger at the Dusty Boot and then had coffee , seated by a fire next to the ice rink. After a good nights' sleep we walked a few hundred yards to Bob's, a local favorite, and enjoyed a wonderful breakfast. By 11:00 we had to hit the road but had made some more memories at SMV. It was as clean and well maintained as the first time we visited back in '08. We enjoyed the overall experience so much that a few years later we became property owners and have not been disappointed.
August 20, 2014
Rated 3 out of 5 by NextTrip No Air Conditioner with 82 degree outside temperature
I was surprised this Category 5 villa does not have air conditioning especially during August when the outside temperature was around 82 degree. For a Category 5 villa, it should have air conditioning in rooms or the hotel Category should be downgraded to a 2. The main hotel web site should have a large print letting propspective guests know that it does not have air conditioning in the rooms, only in the hall ways and public areas.
August 19, 2014
Rated 5 out of 5 by LAMA Beautiful condo/hotel in great location for reasonable price
We loved our stay here. Like other comments have mentioned, the room can get a little warm since the window only opens slightly and there is no a/c (however...this did not surprise us because we know mountain resorts don't have a/c). A fan was provided that worked to draw in cooler air at night. The facility was really beautiful and reasonable. We loved our room and made use of the convection/microwave and the bbq grill. We also used the workout room, sauna and hot tub. All of the facilities were clean, new, comfortable and pretty. We walked to dinner at night and there were lots of shuttles up to the mountain for getting up to Beaver Creek as well. We would definitely stay here again!
June 1, 2014
Rated 3 out of 5 by Headlakeman NO A/C ???
First time in my life that I have stayed in a hotel that did not have A/C. I understand it is Colorado, but it was summer and 95 outside. They told me to open the windows and turn on the fan. Like I couldn't figure that out. I opened the window, which was right next to the highway so I could hear the trucks and motorcycles going down the road all night. You would think that with 160 nights last year with Starwood I would get a mountain view.
July 13, 2013
Rated 5 out of 5 by Spank56 Soulful Getaway
My weekend stay for the Soul Mountain Music Fest in Beaver Creek was reason for my visit. There were four of us and the one-bedroom villa was perfect for comfort and economics! And the staff was very attentive to our needs. Avon is quaint and I will visit again just to chill there...
August 19, 2014
Rated 5 out of 5 by janeway36 What a wonderful place
When we opened the door and walked into the room, we knew we had made the absolute best choice for our stay in the area. We loved the room layouts and amenities!
August 19, 2014