Rated 5 out of 5 by Nicky84 Excellent Place
This is my second time staying at the Lagunamar. I was celebrating my birthday and although May is considered low season we had a great time. I loved that the facility wasn't crowded. The staff there are so helpful and hospitable. I really just wanted to relax and everyone was so attentive and made it so easy to just lay back. I had a special candle light dinner on the beach organized by my partner and hotel staff. They made the evening very enjoyable, special, and romantic. We greatly enjoyed our stay. The only thing that could have been a bit better was the internet access was quite slow, other than that, everything was perfect.
Rated 5 out of 5 by DR73 excelente
gostamos muito de tudo. foram dias agradaveis.
Rated 5 out of 5 by Thomas1980 Great Vacation!!!
Thanks so much Westin-we had a GREAT vacation! The resort is great, the villa was clean, the staff was very helpful and efficient, housekeeping was prompt, and the resort was very inviting. The pool was great, the food at the hotel was nice, and the location was very convenient. It is across the street from La Isla Shopping/Restaurants, the buses run into downtown and so easy. It was also in walking distance to so many thing. I would definitely recommend!!
Rated 5 out of 5 by Leticia07 This hotel is excellent.
The hotel has excellent customer service and amenities. thank you
Rated 5 out of 5 by JEMF Restaurants
Two of the restaurants had poor service. Not sure if there wasn't enough staff or what but we had to wait extremely long times, get up and look for someone, and finally left.
Rated 5 out of 5 by RussandSteph1994 Wonderful Villa and Experience
Thank you Westin Lagunamar for creating an incredible experience for us!
This was our third trip in the last 18 months and the best one yet.
From the call prior to our arrival to welcome us and arrange our transportation, to our check-in, spa experience, pool service, grocery store on-site, BBQ grills -- The entire stay was simply AMAZING!
The grounds are beautiful and our villa with second room made it the perfect place to have family time and also space to take time to relax and renew as a couple.
We can't wait for our next trip back.
See you soon!
Rated 5 out of 5 by Karen237 February 2013 Trip
My wife and I were skeptical about booking our trip to Cancun but decided to give it a try. The Westin Lagunamar Ocean Resort was fabulous. Now, we have traveled quite a bit recently; Aruba, St. John. St, Thomas, St. Kitts, Puerto Rico, etc... The Westin Resort was one of our favorites to date. The location is ideal for shopping, eating, or just seeing other hotels. We have recommended it to ALL of our friends and will book another return trip soon.
Rated 5 out of 5 by MareNostrum Gentileza extraordinaria
Muy buen día, el hotel maravilloso pero la atención desde mi llegada por parte de Gustavo quien tenía el turno de recepción el jueves fué extraordinario.
Todo mi reconocimiento y admiración!!!!