Rated 5 out of 5 by Svengoolie Excellent comfort and cleanliness
Everything was excellent. Only con, you have to be golf carted to the beach if you can't walk that far. By far the cleanest hotel in the Clearwater Beach area.
August 23, 2014
Rated 4 out of 5 by Roula34 Perfect location
Away from the busy main strip but all the amenities you need for your family. The beach access is amazing.
August 22, 2014
Rated 5 out of 5 by Sandytek Relaxing, gorgeous views
My family and I love the Sheraton Sand Key for many reasons. It has everything you need for a quiet, relaxing family vacation. While there is plenty to do between the beach and the pool, the peaceful nature of the resort allows families to reset with each gorgeous sunset.
August 18, 2014
Rated 5 out of 5 by malonso66 This hotel is great and I highly recommend it
Perfect location & venue!
August 18, 2014
Rated 5 out of 5 by yankee219 Great Experience
This facility offered everything that anyone could desire when visiting the Florida Gulf Coast. The beautiful beach, the clean and inviting pool and pristine grounds. From the moment we arrived we were treated as valued guests and our Platinum status was recognized and we were treated as prime guests. It was our anniversary and the thoughtfulness of the staff made it even more enjoyable. We live only 30 miles from this facility and it was our first stay but will definitely not be our last!
August 25, 2014
Rated 1 out of 5 by Moses12 Old property
The hotel is very old and is not up to Sheraton's standard. From a distance, the hotel looks great but once you enter the building, you will be able to tell that it is a very old property. The glass door in the room makes noise and is very heavy to open. The bathroom is extremely small and the water pressure was weak. The pool is wide open and there is no place of shade for kids to use, especially, when it is sunny. Additionally, and most importantly, the staff can use serious training to be more pleasant with guests and to acknolwedge SPG customers and to try to meet their needs (or at least pretend that they are putting the effort to do so). This includes front desk as well as pool staff. I think the manager of the hotel needs to walk around and watch his staff conducting their daily duties. The overall attitude simply was: this is what we have so take it or leave it. Unacceptable for a Sheraton standards.
July 13, 2014
Rated 5 out of 5 by Robert2378 Platinum Statue
My only negative review is the number of people and their young children that were always on the 9th floor platinum hospitality room. I have stayed at many Sheratons/Westins and never saw that amount of complete families in that room. We left really quick a couple of times due to the number of families taking over the area. It seemed more like a restaurant than a hospitality room..
August 24, 2014
Rated 5 out of 5 by cpgz Friendly Staff makes this place special
The hotel is very nice, the room large and comfortable and located in the perfect area. The main thing that sets this place apart is the staff though. From the floor washer in the lobby who pressed the elevator button for us when he saw us carrying our beach stuff, to the desk staff who cheerfully processed our request for a mini-fridge, to the worker who brought it and installed it in our room - everyone we encountered truly seemed to CARE about the guests comfort and happiness. A special shout out to Peggy, who works in the Club lounge - always cheerful, asking new people if they need help with restaurant or activity suggestions in the area, always handy with a local map and directions, stopping by tables asking how the day was, going far beyond just keeping the place stocked and cleaned. She was just as helpful and friendly last year when we visited - it's genuine with her and much appreciated!
August 24, 2014