Rated 1 out of 5 by marco69 below expectation
we stayed during the summer week august 11 to 18... we were put up in a room over the restaurant which makes very loud noise due to the airconditioning and was smelly...I frequently asked to be moved but there was no possibility according to the frontdesk staff.. we slept horrible because the airco from the restaurants and frontdesk building make low frequenty sounds that keep you out of your sleep.. I think that the rooms in the front part of the building over the frontdesk should be avoided. As a than gold now platinum member i think you could be put in in a better room than that .... I am never ever ever ever coming back....
April 11, 2014
Rated 5 out of 5 by newtowntraveler What a pleasant surprise
I have stayed at many Starwood properties over the last 10 years..I love the Starwood brand. Often though, especially when booking at a Sheraton, it is very hit or miss.
I booked at the Sheraton Sand Key Resort sight unseen for a four night stay with my two daughters who were on spring break. What a great time we had!
The facility is fantastic. The amenities and friendliness of the staff went above and beyond our expectations...
I would stay here again in a heart beat:)
April 16, 2014
Rated 5 out of 5 by Melissa65 Perfect Location, Great Hotel
We went to Florida for a quick getaway during February school vacation - to escape the constant snow! The Sheraton Sand Key was a great hotel in the perfect location on the Florida Gulf Coast. It's located right on the beach, but isn't crowded with tons of people who tend to be located just slightly to the north in the main area of Clearwater Beach. The beach, pool area, and adjacent park area are clean and well maintained. The hotel is located over a bridge from the main part of Clearwater Beach, which is great for our family. You are close enough to the main "action" of CB so you can go to any and all of the attractions, restaurants, and activities.....yet you are just enough away from the hub bub that you get a sense of quiet and relaxation! The hotel is moderately sized, which means you aren't fighting for a pool chair or beach space. The rooms are very clean and the beds are the most comfortable I've ever slept on - even better than home! The staff was really helpful, providing us with a late checkout on request and lounge facilities for changing when we arrived early before our room was ready. This is our 2nd visit to this hotel and we will definitely return again.
March 2, 2014
Rated 4 out of 5 by Nanster Florida Trip
Great poolside, wonderful beach. Pool bar was excellent. Concierge was very informed and helpful
April 15, 2014
Rated 5 out of 5 by PatrickM As Always... Everyone did a fantastic job.
This is our 6th Spring Break at the Sheraton Sand Key. It’s like our home away from home. This year we brought our Atlanta neighbors and their daughter. They’re hooked! We will definitely be back next year. Special thanks again to Jerry at the front, he is wonderful! We met him 6 years ago when he suggested the Sheraton Sand Key, he’s been a great asset and ambassador to both the hotel and Clearwater Beach.
I wish the entire staff a safe and prosperous year. God willing, we hope to see EVERYONE in 360 days!!!!
April 11, 2014
Rated 5 out of 5 by Araujo Great beach location
Stayed for 5 nights, first stay was great but this last one was outstanding. I did not receive an upgrade on my first two nights since hotel was sold out but on my third day staff was very helpful (andre) from front desk to make sure that my family and I could move to a better room. Location is great, food prices at the hotel are reasonable and the best part club lounge has an amazing view. All staff on this hotel are very helpful . Hope to be back soon.
April 11, 2014
Rated 5 out of 5 by Debbie217 Wonderful place for Families and Singles
I cannot express my happiness with the Sheraton Sand Key. It is a Fabulous Facility, has wonderful features and everyone that works at the Resort is so KIND and helpful from the Front Desk to restaurants, to people cleaning Rooms. Great experience and would come back over and over again. Thank you everyone you all are so professional and NICE!
April 12, 2014
Rated 5 out of 5 by userpeg beyond expectations
From the moment we arrived till the moment we left, we felt as if we were staying with family. The staff always
made sure our needs were met and we were having a pleasant experience. This care was reflected in the majority of
guests who have returned annually with their family. The food was great in all three restaurants. Whether at breakfast or cocktails, the club was a pleasant
experience especially when Nicki was working. All staff was pleasant and helpful but Nicki went a step further in engaging with each guest as if they were a member of her family. My husband was in a wheelchair but there was not a moment that we did not have a staff member or guest to help us or give us a friendly smile. Thank you for a wonderful experience which we hope to repeat next year.
April 9, 2014