Rated 4 out of 5 by buster23 Sheraton Sand Key
The only thing there were signs in bar Happy hour 5 dollar wines then when it came to the bill he charged double for each glass saying it was a double serving ????, Then after waiting he finally returned after it was past happy hour.I brought 2 friends to the Starwood Hotel there first time .We went to the other restrants and bars in the area for the rest of our stay and were disapointed with our experience .Would not expect that from Starwood.
Wow never saw such a bartender . because it was full glass very much bate and switch !!!
February 2, 2013
Rated 4 out of 5 by Bcats This hotel is in a perfect location
This hotel prompts you to return again and again.
November 25, 2013
Rated 4 out of 5 by MaryE2013 Boulevard View...NOT
Beautiful hotel, very clean, friendly staff, great choices to eat, fitness room, nice pool and right on the beach. The one thing I was not completely satisfied with was the location of my room. I reserved and paid for what was described as a Boulevard View Room...it was NOT. I looked out over large AC units, cable tv dishes , large vents, wires and dirty rooftop. I realize that not all rooms have the most desirable view and I would have been OK with that if it was a lower price and wasn't described as Boulevard View.
August 4, 2013
Rated 5 out of 5 by caper56 surpassed my expectations!
I cannot say enough about the staff & service here.Over my five day stay EVERY employee had an incredible attitude.The facility was well run & handily right on the trolley route.The food both at the conference I attended there & the restaurants was excellent.I also ordered room service twice which I don't ordinarily do.The food came quickly & was hot & freshly prepared.The only downside was that the bathroom & grooming area were tight.The pool & beach were gorgeous.I unquestionably would return as well as recommend to anyone.
March 4, 2013
Rated 5 out of 5 by Amundson Sheraton, we didn't Just Stay, We felt like we Belonged!
We booked here because we were going to a wedding on January 5th. The Location is GREAT, direct access to the beach only a few steps away. Linda Checked us in &was more the accommodating, ensuring our ARRIVAL process was enjoyable, she was kind and patient with our questions the best part, because availability permitted she surprised us with Beach View!!! Overall the Room was clean and tidy, the Bar, Front Desk and Room Service, and Guest Service Staff, Bill who tended to our late night question when we called were all great!
January 7, 2013
Rated 4 out of 5 by hangingchad Peaceful, Serene, Private Beach
I have stayed here a couple times in the last year when family came into town to visit. I have yet to be upgraded to a suite (was told they only have 10 suites and they get a lot of Platinum members). Lounge was pretty nice - snacks, beer, wine, and Liquor! The beach here is amazing. Very peaceful and not as busy as Clearwater beach just across the bridge. Easy to get to Clearwater beach by taking the "Jolly Trolly". Excellent service. Ate at two of the onsite restaurants and both were pretty good. Would definitely recommend.
November 21, 2012
Rated 4 out of 5 by Pops58 Enjoyable Stay in Clearwater
The location of this hotel on the beach cannot be beat.
November 22, 2013
Rated 4 out of 5 by Bobo58 Title? Really???
Room, view, bed excellent. Bathroom size of phonebooth UNSAT. USELESS AGGRAVATING UNUSABLE PHONES V. UNSAT. Couldn't get wake up calls, late for meetings. UNSAT for top-shelf resort at $190/night
November 16, 2013
Rated 5 out of 5 by TMJMK Friendly and Helpful Staff
This was our first time staying at the Sheraton Sand Key Resort. The hotel is clean and well maintained. All of the hotel staff that we encountered were friendly and helpful. They were a great resource on things to do and places to eat in the area. We enjoyed the breakfast buffet in Rusty's each morning. This was a long weekend get a way and our kids really enjoyed the pool. The beach is covered with shells and the gulf was warm.
October 16, 2013
Rated 4 out of 5 by Platman Went for wedding. Will return for honeymoon.
Beautiful and clean hotel with great pool area. And right on a HUGE beach. But the greatest asset of this property is the staff. We held our small wedding at the public beach right beside the hotel's own beach. Our guests also stayed at this hotel and enjoyed their stay as well. Thanks to Dori for her help with room arrangements.
Dining arrangements were catered to with great attention. Thanks to Darla for all her help in that regard.
And front desk help was excellent. I forget the kind gentleman's name (from New Jersey), but he was both friendly and very helpful.
The hotel's location is slightly removed from the busy entertainment area of town. But that may mean its slightly quieter as well, so not necessarily a bad thing.
Thanks Sheraton Sand Key. Great time.
April 3, 2013
Rated 5 out of 5 by KarenfromMN WONDERFUL
BASIC CLEAN ROOMS. Always like when the tub/toilet room is separate from the sink/vanity room. Coffee makers included Starbuck's coffee packs.. Short easy walk to the pool area. Beautiful pool area. Free parking is always a plus. 3 great restaurants inside the hotel so you don't have to leave if you don't want to. Even the outside pool area has a sandwich/ice cream shop area for quick snacks by the pool. The gift/snack shop is open 24 hours so you can get a middle of the night snack or other sundries as needed.. STAFF everywhere was FRIENDLY to the nth degree. YES I would book at this hotel again. Fitness center on 9th floor offered great view of the gulf and harbor. Great space and amount of equipment,
Only one slight remark - no refrigerator or microwave in room.
March 7, 2013
Rated 5 out of 5 by NMtravelers Wonderful Vacation
We stayed in one of the rooms for people with disabilities and it was a wonderful room. If you are looking for an updated room in the middle of the action, you might consider a different location, but for families and for a slower pace this is perfect. I didn’t like having to pay for a refrigerator, but that was a small price to pay for the service received. We rented a beach wheelchair and on our last day discovered that the hotel would be glad to drive us in one of their vehicles to the beach (which is quite a walk). The sand is powder soft and the beach is nice and sloping. The service is outstanding and since we told them it was our anniversary we even had a surprise in our room when we arrived. I would recommend this hotel and would go there again in a minute.
August 18, 2012
Rated 4 out of 5 by Trav1 Very comfortable beach resort
I stayed at the Sheraton Sand Key Resort for 3 nights at the end of April for a conference. The hotel is modern, the staff is helpful and friendly, and the rooms are spacious, with 2 queen sized beds. The food at the pool bar was a little better than average. The bar-restaurant inside has good food and an upbeat atmosphere. I did not eat at the other restaurants. The beach party under the large tent outside had good food and a talented band. The conference facilities accommodated the meeting well. The large conference room was a little too cool for me but it is not difficult to dress a little warmer. The pool is clean, the hot tub is at the appropriate temperature, and the beach is beautiful. All-in-all, it is a very nice place to hold a conference or to go on vacation.
April 30, 2013
Rated 4 out of 5 by Sblax Great Spring Break Hotel
We brought a boys lacrosse team of 32 players, coaches, and families. We were well taken care of, the parents went deep sea fishing - caught a bunch of fish, and the hotel cooked it up for the players! Other meals were terrific, the staff is excellent, friendly, easy to work with, etc. Rooms are spacious (we had four high school boys to a room and they managed well) The beach is great! Location is wonderful, the pool could be a little bigger, but hey the ocean is right there!
Great place, book it, you'll be happy.
April 7, 2013
Rated 5 out of 5 by NicoleV Another delightful stay at one of my favorite hotels!
This is my third stay at this hotel and it was just as great as I remembered. Every staff member I enountered was friendly, helpful and welcoming...from the pool towel guy to the housekeepers to the front desk staff. Hotel was clean and comfortable. I love the pool area and beach. I attended a conference at this hotel and the facilities were great. Thanks for exceeding my expectiations yet again!
October 21, 2013
Rated 4 out of 5 by Susanne2 Staff is wonderful @ the Sheraton Sand Key Resort!
The staff @ the Sheraton Sand Key Resort couldn't have been any more helpful to me! From the maids to the front desk to the shops, everyone was pleasant and went out of their way to make my stay an lovely one. I was afraid that I might not be able to return to PA on Oct. 31, due to Hurricane Sandy, and the front desk told me not to worry, that I could stay longer, if needed and to just let them know before 11 a.m. on the day of my scheduled departure. The room service servers were also very friendly and helpful.
November 3, 2012
Rated 5 out of 5 by Tmw88 Great Staff
My wife and I have never been treated so well. I truly felt that I was a valued customer. We were treated as King and Queen. We were shown the hospitality everyone else just talks about. Thank You for a great experience. Sounds like I have exaggerated, but I have not. We will be back, next time for a longer stay.
November 3, 2013
Rated 5 out of 5 by CindiB What a Great Place
My husband and I had a great 25th anniversary get away at this hotel. The facility, staff and restaurants were great. Recommend the Club Room when booking. It was really nice to have breakfast and afternoon appetizers. Will definitely stay here again -- we live in Florida and try to get away a couple of weekends a year. Also hope to use this hotel for our annual girls trip next spring -- easy access to airports for those coming out of state and great beach, pool and bars which is what those northern girls like.
June 8, 2012
Rated 5 out of 5 by Arnold55 Great Stay
My wife and I stayed at your hotel for my 40th high school reunion. The accommodations were top notch. My biggest compliment would be to the staff. Everyone were came in contact with was genuinely friendly and always asked if there was anything we needed. We have stayed at many hotels and have experienced staff that was not at all accommodating or seemed to only be doing their job. Thank you for hiring staff that has outstanding customer service skills. It means a lot!
September 16, 2013
Rated 5 out of 5 by DebF2013 The staff was incredible.
From the front desk to the restaurant, the staff went out of their way to make sure we were happy. Each contact was positive. Thanks for a wonderful stay at a great hotel.
November 13, 2013
Rated 5 out of 5 by Gumby1953 Great Folks to Deal With
We weren't happy with our view from our room and so we went back downstairs and talked about doing an upgrade to the poolside/beachfront view. The staff moved us to another room at no charge and it was EXCELLENT. What impressed us the most about this facility was the friendliness and helpfulness of all staff (front desk, maintenance, housekeeping, restaurant waiters)............no matter who you passed in the hallways, they always smiled and talked. Definitely on our list for another vacation soon!!
July 22, 2013
Rated 3 out of 5 by Travel16555 Hotel location and beach is good, bathrooms need some updates
Facitlity, beach location and conference rooms are very nice. The rooms are clean but bathrooms and showers could use some updates. Hot water was very limited in our room and with our vanity sink.
November 12, 2013
Rated 5 out of 5 by kathyavon Entire hotel experience outstanding!
From the moment we pulled up to the front lobby and were greeted by bell person Steve, enjoyed many good lighter fare in the Mainstay Tavern with the help of server Gina and "expediter" Kyle, the numerous breakfasts at Rustys with server Victor's help, and dinners with Alfredo's consistent assistance, the prompt receipt of our requests from Housekeepting, to the marvelous views that we woke up to each morning, all added up to make our recent stay at the Sheraton Sand Key one of our most memorable vacations!
March 4, 2013
Rated 5 out of 5 by PcbKitty Really nice experience
I was ther for a conferance and had special room rates. The facility is quite upscale and the staff is friendly. The rooms are very nice, bathrooms a little small. Pool area is very nice and beach is clean. food in resturants is very good and prices are reasonable as hotels go. I really liked the prime rib. This was my second trip to the resort.
October 28, 2013
Rated 5 out of 5 by Blue55 This hotel is very good.
I like that hotel. Everthing is good.
November 18, 2013
Rated 5 out of 5 by Sabrina50 This hotel has fantastic amenities.
We stay at this hotel every year and enjoy it every time. This year we were thrilled to see the changes made to the front desk and sports bar. Much more user friendly. We enjoy time by the pool, though there were limited spots and had to sit in the grassy area. Also love dining at Rusty's! Staff is pleasant and accomodating! Food is delicious as well.
We'll be back next year!
October 22, 2013
Rated 3 out of 5 by DT0613 everything not included
the hotel is nice, but a little disappointed in what you get for the price. The towel service at the pool is nice, as well as having volleyballs and beach balls available for guests. The staff is very friendly. I was disappointed that you have to pay a daily rental fee for a refrigerator if you want one in your room, as well as a daily fee if you want wi fi...they should both be included in the price. The walk to the beach is a hike, but its not bad...just another fee if you want a chair on the beach.
June 17, 2013
Rated 5 out of 5 by Laborday I loved it!
We had a wonderful stay. Friendly staff, clean resort and rooms. We visited the MainStay Tavern for diner, I'll rate it 3/5. 5 for the staff, 4 for the wings, 3 for the grouper sandwich and burgers, 1 for the Piña Colada. The pool left a little to be desired, small for a sold out weekend. The resort is set back from the beach but not a bad walk at all, about 1 city block in the sand. Private Beach, with cabana/ umbrella rentals and free towels. Volleyball courts but a lot of extra unused land. I suggest a nice water play area, pool w/ slide, splash pads, buckets of water for kids since the resort is away from the Clearwater "action". Movies on the beach would work too. Not enough to keep you at the resort without looking for things to do on the Island for adults or kids. Mosquitos eat you up at night, pack OFF.
September 4, 2013
Rated 5 out of 5 by Clynch366 Hotel has great accomodations
I enjoyed my stay at the Sheraton Sand Keys. The staff was friendly and the hotel was very clean. I would recommend this hotel to anyone who is looking to go to Clearwater, FL.
November 11, 2013
Rated 4 out of 5 by Paulie59 lousy bed
if the bed we had(a king size) was any mushier, we'd have been better off sleeping on the beach. you guys need much better pillows. they felt like they were stuffed with flattened Kleenex.
November 10, 2013