Rated 5 out of 5 by CanuckTraveler Does not disappoint
Been coming to the Sheraton Sand Key for 10 years now and each stay is always relaxing and comfortable. The beach is one of the best in the world and the club lounge has maintained its quality. Lots of free parking and the pool area is also great.
February 7, 2014
Rated 5 out of 5 by kvaugusa Great Family Resort
Safe well kept property. Food service was excellent. We had meals in room, and at all the restaurants on the property. Our interaction with staff at all times was professional and focused on our needs. Quite a hike to the beach, but who doesn't need a little more exercise. Recreation services were available at the beach. Volleyball, paddle ball, and other games were available.
February 18, 2014
Rated 4 out of 5 by Odile Where is the loyalty
We have been going to this hotel,for at least the last five years, every year, samo samo, I call ahead and at checking ask for a room looking over the pool, 4 th floor and over, and every year , I have to move after one day to the room I desired or this year settle for the third floor.
That is really my only complain, I just wish they would keep track of your wishes, we are gold Starwood and repeat visitors.
The hotel,is right on a great beach, across a little shopping center with cute boutiques and very good restaurants.
The restaurant at the hotel for breakfast is very reasonable, at diner , they have a fixed menu, good, a la carte is good too, I still miss the soufflé they used to have , brought me back to the restaurant over and over.
The rooms are nice , clean, nice little balcony.
The air conditioner is way too noisy, when it starts, you have the impression that a car is starting in your room, need replacement.
The pool is staffed by friendly personnel , they were very helpful when I wanted to move my cabana closer to the pool.
They also provide, tennis racquets, volleyballs etc.
overall a nice hotel, just wish I did not have to hassle about the room.
Beach is beautiful , away from the craziness of clearwater beach.
February 19, 2014
Rated 4 out of 5 by Milo4 Nice stay!
This was our second visit to Sand Key Resort and we found every aspect of our four- night stay to be positive. The resort staff is courteous, personable, helpful and considerate; from the front desk staff, to the store and gift shop, to the maintenance staff we encountered in passing. The staff at Rusty’s, Mainstay Tavern, Island Grille and the Poolside Café were all personable, experienced and fun to connect with. The pool attendants were great! The resort staff really seem to enjoy their work and their guests, which makes for a nice experience.
The beds were comfortable, housekeeping was attentive, and the room was clean and updated nicely. The bathroom is not very large, but adequate and clean.
Our room was a little noisy being located across from the elevators, possibly being accentuated by the tile floor, rather than a carpeted floor absorbing conversations of people waiting for the elevator. However, I feel confidant enough to say that if we had asked for a room change, we probably would have been graciously accommodated. The four elevators made certain there wasn’t much of a wait to use them.
Overall, our experience at the Sand Key Resort was very nice, and we will plan to stay there again when we are in the area. I highly recommend this resort.
February 19, 2014
Rated 5 out of 5 by Philip60 Sub Standard Bathroom
Stayed on the Club Level and the bathroom was a huge disappointment. The vanity was ridiculously tiny, the actual toilet and shower room was the size of that on a budget cruise ship room. Smallest bathroom I have seen on a land-based hotel.
February 17, 2014
Rated 5 out of 5 by hpsauce123 This resort has a 5* Hospitality
For the past 6-7 years, I have spent a few days at this hotel. From the time one steps out of ones' car, you are made to feel most welcome. The hotel lobby has great ambience with wonderful facilities close at hand. The hotel rooms are large and well appointed. One of the highlights for SPG travelers is the Roof Top Club Lounge. This hotel is situated on a pristine beach with beautiful gardens & a fabulous pool area.
February 15, 2014
Rated 5 out of 5 by DG52 This hotel has a great location and beach
An outstanding beach and being located next to Sand Key Park made it somewhat private as well. The rooms were great, the exercise room on the 9th floor had an outstanding view of the intercoastal waterway.
February 1, 2014
Rated 3 out of 5 by Arti Hotel employees are rude!
We were checked in to the room that was not for Gold Starwood Preferred Guest. I asked front desk supervisor for moving us to above mention standard room but my request was ignored. Club staff where breakfast is served was very rude, i can not believe that no one is seeing that, these ladies make you feel not welcome there! Housekeeping left some broken glass on the front door of my room where my 1 yer old was playing, i immediately contacted night manager and addressed above issue but nothing happened as far as apology goes. One employee that i noticed very friendly was gentleman at the pool. I can not say that my stay in this hotel was pleasant.
February 1, 2014
Rated 5 out of 5 by BettyLou6121 Better than we expected!
My sisters and I had a great time during our stay. The beach was way bigger and nicer than we expected. Everyone was very friendly.
We made good use of the Jolly Trolley for getting us around.
The weather was our only concern but you have no control over that. It was way nicer in Florida than in South Dakota.
We left for Florida the day the Polar Vortex arrived in SD.
Thank you for a relaxing trip!
January 13, 2014
Rated 5 out of 5 by Mill1749 Excellent
We had an excellent experience at this hotel and the tone was set by the excellent staff that made everyone of our needs.
February 15, 2014
Rated 5 out of 5 by Jerseymike1950 Great Locvation and Amenities
Excellent location and very clean hotel. Lots of amanities, restaurants, shops and right on the beach. Very clean
January 30, 2014
Rated 4 out of 5 by generalget Great Resort
This hotel is located in a great area. Lots of restaurants, beautiful beaches, but secluded enough that it's extremely relaxing.
February 14, 2014
Rated 4 out of 5 by SewKathy Beautiful
It is a beautiful location. Very friendly staff helped in every way to make the stay wonderful. My only complaint was constant difference in the quote of price for the room and lack of being told that I would be charged for the room at the time the reservation was made.
February 10, 2014
Rated 5 out of 5 by happyguest28 Perfect scale
I love this sweet hotel and have stayed her once a year for approximately 14 years. The scale is perfect - large enough to have the necessary amenities, but not so large as to feel lost in a huge resort.
February 10, 2014
Rated 5 out of 5 by tramax39 this hotel has great amenities
EVERYTHING WAS GREAT FROM CHECK-IN UNTIL THE END. WE REALLY ENJOY OUR TIME WE WILL BE BACK.
February 10, 2014
Rated 4 out of 5 by Midget2 Location, Location, Location
The location of the Sheraton Sand Key Resort was perfect for us. Comfortable and quiet but only blocks from Clearwater Beach. We enjoyed the beautiful beach front property and the miles of white sand beach. Our winter get-away was everything we had hoped for.
Mike & Sue
February 9, 2014
Rated 3 out of 5 by Caring1 Beautiful location, great staff but...
The food at the bar and the grille were terribly disappointing
February 8, 2014
Rated 5 out of 5 by Ricardo New Year's Stay 2011/2012
We had a wonderful stay and I was pleasantly surprised given some negative comments previously posted. The location was great...on a quiet beach but only minutes from restaurants and shopping. We found the beach beautiful and relaxing, the pool, while small for a hotel this size, was more than adequate and equally relaxing. Service at the poolside bar and restaurant was friendly and prompt, as was the service at the bar and restaurtant in the hotel. The staff was friendly and helpful and we plan to book at this hitel when we return to the area.
January 6, 2012
Rated 5 out of 5 by Mike1946 One of the best Sheraton's for a short vaction with wife
We spent two days/nights of just relaxing at this Sheration. The room and view were outstanding, the pool and beach were great, and the dining excellent.
I have stayed at many Sherations and other hotels worldwide, and this is one of the best.
January 19, 2014
Rated 5 out of 5 by BevKate Clean, Comfortable and Convenient
We stayed here only briefly knowing nothing of the property or Sand Key and found this hotel to be quite nice. Loved the pool and beach area. Room was clean the staff was pleasant... will come back, soon I hope.
December 29, 2013
Rated 3 out of 5 by kahuna27 great spot
great place but the bathroom layout are the worst you step out of the tub/shower right into the bowl also if you want privacy in the bathroom this is not the place i cant belive the design of them
February 5, 2014
Rated 5 out of 5 by TheEmu What an escape!
I would live here if I could. The hotel owns the beach which looks like it's 100 acres! The rooms are wonderful, and don't get me started about the fine-dining restaurant Rusty's Bistro. Mouth-watering food every night. The manager (Darla, I think?) couldn't be more accomodating and friendly.
You come to Clearwater Beach to get away from it all, and you'll end up not leaving the hotel. It has everything you could need!
January 3, 2012
Rated 5 out of 5 by PKBF Great Service
Everyone working at this hotel was friendly and helpful. They met all our expectations.
January 12, 2014
Rated 5 out of 5 by Anoroc Great Hotel for True Relaxation
This was our first trip to Clearwater and we picked this location because of the hotels write up and pictures. It is everything that the write up said that it was and more. The beaches are fantastic with so many seashells to hunt for and miles and miles of walking. The sunsets are beautiful and there are a lot of great restaurants in the area. They have a bus sevice that runs along the coast every half hour and only cost $4.50 per day. Never used it but are thinking that the next time we go, we will not rent a car. The hotel staff are very freindly and helpfull. Big thank you to the General Manager who I understand has been at this hotel for over 37 years and truly believes in customer service. Will be back to this fine hotel for sure.
February 22, 2012
Rated 5 out of 5 by MXC32 Excellent Hotel and Service
Could not ask for better.
GM and Chief engineer accommodated our Tesla electric vehicle with a 40 AMP circuit during our stay.
Our stay was brief and for business however we will be back
January 10, 2014
Rated 5 out of 5 by Abeni I will return to this hotel
The professional atmosphere was highly noted among all the staff. The helpfulness and kindness exceeded most hotels. I plan on returning and will recommend this facility to others. The grill lunch experience was so wonderful, we made sure we had lunch before we left.
January 31, 2014
Rated 5 out of 5 by Guinness1 First Trip to Clearwater Beach
Kudos to Jeanne who welcomed my wife and I. She was able to check us in early, provide a nice upgrade because of our platinum status. The room was very large with views of the tennis courts and waterway to the gulf. Nice seating area, common areas were very nice. Staff was attentive. We loved the location and the size of the resort.
December 9, 2013
Rated 5 out of 5 by Donna700 Superb hotel--all the way around!
The hotel experience was superb in aspects. From the time I entered the lobby and until I left, being at the Sheraton was a positive experience. The staff, room, cleanliness, comfort, and food were excellent! Oh--and did I mention the pool and beach? The total stay was fantastic!
January 28, 2014
Rated 4 out of 5 by saluki Wonderful Resort
spent two nights here in early December and the staff of the hotel were absolutely first-rate. Pool area and hot tub are definite highlights along with access to beach. Weather was windy and cool for Sand Key, so the poolside bars were not open the first two days of our stay (Thurs/Fri) but were both open on Saturday when we checked out.
would definitely stay at this property again on a future trip to Tampa/Clearwater area.
December 5, 2011
Rated 4 out of 5 by Eileen13 Beautiful Hotel!
I loved just about everything at this hotel. The only criticism I have is that the walls are a little thin. I could hear the person next to me every time he coughed.
Everything else was great. The staff were polite and attentive. The food was very good. The room was very clean. The pool area was nice as well as the beach area.
It was also close to area attractions. There are some great restaurants in Clearwater!
January 25, 2014