Rated 5 out of 5 by Macgiver amzazing place
We had the chance to vacation with our son and his family. The staff was attentive and helped us with suggestions for resturants and activities . We had our 3 year old grandson with us--He loved the beach and pool--never wanting to leave. The weather was perfect and was a very relaxing, fun time for us. Amazing views. Highly recommend this hotel on Sand Key!
September 28, 2014
Rated 5 out of 5 by Tine88 The friendliest staff
This hotel has the friendliest staff I have ever encountered. Everyone had smiles and said hello
September 29, 2014
Rated 5 out of 5 by HIPPY1 #1 in Clearwater, Florida!
Wonderful place to be for beach destinations!
September 29, 2014
Rated 5 out of 5 by jamie92 Excellent Weekend Retreat
We recently spent a weekend at this hotel and had a great time. The rooms are very clean and poolside bar is excellent. The Hotel location is great as well.
October 11, 2014
Rated 5 out of 5 by kellyj83 Best hotel ever!
We stayed here for a business trip. The staff were amazing. The views, rooms, amenities, food and conference rooms were amazing! This is by far the best hotel we have ever stayed at.
October 10, 2014
Rated 2 out of 5 by Lesley42 Reservation disaster from beginning
I booked my room on line. It was published for a $69 rate only a few left as this rate. I booked it since it seemed like a great deal to stay on Clearwater beach. I went to check-in the lady said I need to print my reservation which I went to their computers and printed out. It turns out the rate was a complete scam and that is was an employee rate that was not for me to have access to. They did not stand by the rate and ended up charging me over $169 for a $69 rate that I originally booked. Their site had a glitch and I guess was letting everyone book for $69 vs $259. This is not my problem but it is stated once you get the reservation that you have to show identification that you work for a Starwood Resort which I do not. Needless to say the hotel was not up to par. The pool area was less than desireable, Tiles are missing on the pool and not just one or two many. They room was decent, beds were very comfortable. The A/C unit smelled like mildew and did not go away. Bathroom area was small and bathrooms need to be updated. I would never stay here again, not even for $69. There is no security at nite when you come in and was a ghost town, Scary that people can walk in a place where there is no one in Lobby at 1 am.
October 5, 2014
Rated 1 out of 5 by Moses12 Old property
The hotel is very old and is not up to Sheraton's standard. From a distance, the hotel looks great but once you enter the building, you will be able to tell that it is a very old property. The glass door in the room makes noise and is very heavy to open. The bathroom is extremely small and the water pressure was weak. The pool is wide open and there is no place of shade for kids to use, especially, when it is sunny. Additionally, and most importantly, the staff can use serious training to be more pleasant with guests and to acknolwedge SPG customers and to try to meet their needs (or at least pretend that they are putting the effort to do so). This includes front desk as well as pool staff. I think the manager of the hotel needs to walk around and watch his staff conducting their daily duties. The overall attitude simply was: this is what we have so take it or leave it. Unacceptable for a Sheraton standards.
July 13, 2014
Rated 4 out of 5 by SAV2014 This hotel is very comfortable
The hotel staff was very willing to help and wanted to make us comfortable. The rooms were clean, the beds comfortable, and restaurants were great. Parking was an issue at night but there were people outside to help and find us spots on nearby lawns. A little caught off guard that they were charging for WI FI when the hotel is so upscale in other regards. The water pressure is low!
September 29, 2014
Rated 5 out of 5 by Melissa65 Perfect Location, Great Hotel
We went to Florida for a quick getaway during February school vacation - to escape the constant snow! The Sheraton Sand Key was a great hotel in the perfect location on the Florida Gulf Coast. It's located right on the beach, but isn't crowded with tons of people who tend to be located just slightly to the north in the main area of Clearwater Beach. The beach, pool area, and adjacent park area are clean and well maintained. The hotel is located over a bridge from the main part of Clearwater Beach, which is great for our family. You are close enough to the main "action" of CB so you can go to any and all of the attractions, restaurants, and activities.....yet you are just enough away from the hub bub that you get a sense of quiet and relaxation! The hotel is moderately sized, which means you aren't fighting for a pool chair or beach space. The rooms are very clean and the beds are the most comfortable I've ever slept on - even better than home! The staff was really helpful, providing us with a late checkout on request and lounge facilities for changing when we arrived early before our room was ready. This is our 2nd visit to this hotel and we will definitely return again.
March 2, 2014
Rated 4 out of 5 by BOBWW2 YOUR BATH AREA
1. PUT IN HIGHER TOILET SEATS. ELDERLY GUEST NEED THAT.
2 PURCHASE BETTER QUALITY TOILET PAPER. YOUR'S IS TOO THIN
3 THE BATH AREA IS TOO SMALL. IF YOU WANT TO SPEND THE MONEY, YOU COULD MOVE THE WALL ABOUT 4 FEET INTO THE BED ROOM. (YOU WOULD STILL HAVE A BEDROOM LARGE ENOUGH) AND A MUCH LARGER BATH AREA.
4 TUBS ARE OUT! PEOPLE LIKE SHOWERS BETTER AND THEY ARE LESS EXPANSIVE AND MUCH SAFER..
September 26, 2014
Rated 5 out of 5 by Ricardo New Year's Stay 2011/2012
We had a wonderful stay and I was pleasantly surprised given some negative comments previously posted. The location was great...on a quiet beach but only minutes from restaurants and shopping. We found the beach beautiful and relaxing, the pool, while small for a hotel this size, was more than adequate and equally relaxing. Service at the poolside bar and restaurant was friendly and prompt, as was the service at the bar and restaurtant in the hotel. The staff was friendly and helpful and we plan to book at this hitel when we return to the area.
January 6, 2012
Rated 5 out of 5 by Karen97 Staff was amazing
I had multiple encounters with your staff; front desk, gift shop, banquet and room service. Each of your associates were very accomodating, helpful and very pleasant. People make the difference and your associates were fantastic!
September 26, 2014
Rated 5 out of 5 by Sharon79 Marvelous R & R
We could not have stayed at a better place - the staff is outstanding!! They ALL seem to enjoy their jobs and go the extra mile for their guests. From the front desk staff, to the door man that assisted us to our room, The gift shop ladies, the servers at your fabulous morning breakfast buffet, the staff that cleaned our room. and the "pool guy" who made us smile even more and went beyond just giving us our towels, and the many other staff that just passed us in the hallway saying hello and asking if we needed anything........all were great!! We hated to leave but we will be back!!
February 17, 2014
Rated 5 out of 5 by TheEmu What an escape!
I would live here if I could. The hotel owns the beach which looks like it's 100 acres! The rooms are wonderful, and don't get me started about the fine-dining restaurant Rusty's Bistro. Mouth-watering food every night. The manager (Darla, I think?) couldn't be more accomodating and friendly.
You come to Clearwater Beach to get away from it all, and you'll end up not leaving the hotel. It has everything you could need!
January 3, 2012
Rated 5 out of 5 by archie03 Wonderful place to stay
This was a wonderful place to stay. Clean, friendly staff, comfortable room. Everything you need is there. You don't have to leave the hotel .We really enjoyed our stay. The only thing that was needed was more choices on the menu.
September 23, 2014
Rated 5 out of 5 by yankee219 Great Experience
This facility offered everything that anyone could desire when visiting the Florida Gulf Coast. The beautiful beach, the clean and inviting pool and pristine grounds. From the moment we arrived we were treated as valued guests and our Platinum status was recognized and we were treated as prime guests. It was our anniversary and the thoughtfulness of the staff made it even more enjoyable. We live only 30 miles from this facility and it was our first stay but will definitely not be our last!
August 25, 2014
Rated 5 out of 5 by Janice52 Great place to have a wedding!
We had our wedding ceremony and reception here. The service is impeccable!
September 23, 2014
Rated 5 out of 5 by Anoroc Great Hotel for True Relaxation
This was our first trip to Clearwater and we picked this location because of the hotels write up and pictures. It is everything that the write up said that it was and more. The beaches are fantastic with so many seashells to hunt for and miles and miles of walking. The sunsets are beautiful and there are a lot of great restaurants in the area. They have a bus sevice that runs along the coast every half hour and only cost $4.50 per day. Never used it but are thinking that the next time we go, we will not rent a car. The hotel staff are very freindly and helpfull. Big thank you to the General Manager who I understand has been at this hotel for over 37 years and truly believes in customer service. Will be back to this fine hotel for sure.
February 22, 2012
Rated 5 out of 5 by SunLvR Our Private Sheraton Experience
From the front desk to the ladies that refresh your room daily, to food service staff & doormen, & maintenance crew everyone was spot on, caring delightful & obliging. Food was delicious, fresh & quickly served, whether at Mainstay, the Island grill & Rusty's. The room was spacious; the beds/pillows sooo comfortable. Towels a plenty. The coffee & tea & Free water bottles so welcomed.
Amenities such as the beach; pool area; whirlpool Jacuzzi; gym & the cafe, the 24 hr grocery shop & the clothes shop leaves you wanting nothing...you can spend your whole time here & not feel like venturing out . Unlike many of the hotels in this area of Clearwater Beach, this hotel is an Oasis. From the moment you enter its gates a feeling of security & exclusivity awaits you...Being off season, at first we arrived to nearly an empty hotel, then 2 or 3 large business conferences were in full swing for the week which filled the hotel seemingly to maximum capacity. though it got busy & expectantly loud in the lobby area with the many that attended, you will not feel overwhelmed, with plenty of room to move about throughout the throng of well behaved persons. Everyone seemed pleased to be there. & making acquaintances was a natural extension of this welcoming atmosphere. I would w/o hesitation, revisit & stay at this hotel even if i get the worst room available...that's how good our experience was. Thank you all at Sheraton Sand Key for our wonderful stay. it was memorable indeed. look for us coming back soon.
September 22, 2014
Rated 5 out of 5 by BobG Great Stay
This is a beautiful hotel with a great beach for walking. The staff are phenomenal.
September 19, 2014
Rated 4 out of 5 by saluki Wonderful Resort
spent two nights here in early December and the staff of the hotel were absolutely first-rate. Pool area and hot tub are definite highlights along with access to beach. Weather was windy and cool for Sand Key, so the poolside bars were not open the first two days of our stay (Thurs/Fri) but were both open on Saturday when we checked out.
would definitely stay at this property again on a future trip to Tampa/Clearwater area.
December 5, 2011
Rated 5 out of 5 by Jr0138 Outstanding hotel
This was our third stay at Sand Key Sheraton. The staff attentiveness just gets better every year. The beach area is outstanding and the pool area a good place to relax. Only comment is they need to improve the pool snack shop. You can not go wrong staying here.
September 16, 2014
Rated 5 out of 5 by Svengoolie Excellent comfort and cleanliness
Everything was excellent. Only con, you have to be golf carted to the beach if you can't walk that far. By far the cleanest hotel in the Clearwater Beach area.
August 23, 2014
Rated 5 out of 5 by PaulMar101 Gem of Clearwater Beach
Stayed at this hotel for the fifth time. The hotel is conviently located, a short distance from the busy beachfront stores and bars, but close enough to get there in just minutes. The hotel has a large private beach that is second to none, plus a large, Y shaped pool, kiddie pool and hot tub. There is a poolside bar and a cafe. The hotel also has four tennis courts and provides rackets and balls for guest use. A great location for business conferences with several meeting rooms. For food, there is Rusty's, the main upscale restaurant, the Island Grill which is great for breakfast or lunch, and the Mainstay Tavern, a pub like atmosphere open late into the night. There are also many great restaurants close by. Rooms are clean and well maintained and present a great view of the Gulf, epecially the beautiful sunsets. Many rooms are undergoing renovations with in room refrigerator becomming standard. We will return there again.
February 23, 2014
Rated 4 out of 5 by Roula34 Perfect location
Away from the busy main strip but all the amenities you need for your family. The beach access is amazing.
August 22, 2014
Rated 5 out of 5 by tpucket2 AMAZING!!
We had a great time!! Hotel was clean, quiet and exciting all at the same time. The Staff was kind, suggestive, and extrememly helpful on all accounts of our visit. We cant wait to come back!!
July 18, 2014
Rated 5 out of 5 by Sandytek Relaxing, gorgeous views
My family and I love the Sheraton Sand Key for many reasons. It has everything you need for a quiet, relaxing family vacation. While there is plenty to do between the beach and the pool, the peaceful nature of the resort allows families to reset with each gorgeous sunset.
August 18, 2014
Rated 5 out of 5 by DocS Incredible Hospitality
I have stayed all around the world at the best hotels. This place is a little slice of Heaven in comparison. The Sheraton Sand Key Resort provides all the hospitality of an intimate boutique hotel blended with a hometown feel. The staff was just so friendly and helpful. The restaurant staff are careful listeners and got our orders right every time. We never realized what exceptional service is until you truly experience it. At Sand Key, they provided nothing but the best service.
It was obvious that all the service providers were happy and understood the meaning of hospitality.
March 25, 2012
Rated 5 out of 5 by acbogard Everything with Hotel was great
Great hotel - upgraded to a nice suite with view of the gulf, staff was very nice and attentive and I couldn't be happier with my and my family's stay. Would definitely recommend hotel to friends and family and we will definitely come back for another stay
April 24, 2013
Rated 5 out of 5 by NYJetsFan Very nice place to stay in a beautiful location
Almost everything was excellent, especially dinner at Rusty's. The only thing I would change is that the bathroom was hardly large enough to turn around in.
September 14, 2014