Rated 2 out of 5 by KJHG Old and Dated
This hotel is old and dated. It needs significant updating to bring it into the modern era of hotels. In addition, the front staff and management do not have the customer service and care mentality that is expected within the Starwood program. I would not plan to stay here again.
August 13, 2013
Rated 4 out of 5 by AttorneyTim Great Location and Staff
The staff and location make this property...it is an older style hotel so don't expect huge luxury bathrooms...the beach and pool area are great...food and bar offerings are top notch...and above all...the staff is friendly and attentive...cannot say enough good things about them
December 30, 2012
Rated 5 out of 5 by GS2013 Very Nice Place to Stay
The hotel was clean and comfortable. The pool area and beach are fantastic. There was plenty to do at the hotel and in the surrounding area. With four kids my wife and I dont get away alone often, but this was perfect for us. We will consider a return trip with the whole family.
January 20, 2013
Rated 5 out of 5 by McKaren Conference Stay
We had a very pleasurable stay at the Sheraton Sand Key Resort. Our room was spacious and clean with a beautiful view of the Gulf. The staff were extremely nice and helpful. The only thing I would recommend would be to provide mini refrigerators and microwave ovens to patrons.
August 21, 2012
Rated 5 out of 5 by Chuck13 Continuing education conference
Excellent space for conference.
April 8, 2014
Rated 4 out of 5 by Marsy Absolutely Perfect
Laid back and yet elegant. Everything you need is at your fingertips. The hotel's main restaurant has amazing food and great service. The staff makes a point of getting to know you and makes you feel at home. The most beautiful beaches in all of Florida are in your backyard.
August 12, 2013
Rated 5 out of 5 by Lee305 Staff
I wanted to mention the nice staff. Everyone we encountered was great. There was one standout at the front desk. The lady worked the evening shift and was extremely nice. Her name was Jane and she was amazingly helpful, friendly and kind. She represents the hotel very well.
June 3, 2013
Rated 5 out of 5 by AshleyA Very nice hotel
Beautiful view of the gulf. Balconies are small but it is wonderful that there is no smoking on the balconies.
Staff is so friendly and accommodating. Sent a bottle of wine and chocolate covered strawberries for my birthday.
Rooms are clean and beds are very comfortable.
October 11, 2013
Rated 5 out of 5 by kimk0016 resort was perfect for my familiy
this resort was family-friendly, clean, accessible and just overall perfect for our vacation. the pool was well-maintained, the restaurants quality and each and every staff member we encountered were wonderful.
Access to the beach, trolley and shoppes was also a huge plus.
July 22, 2013
Rated 5 out of 5 by Mcgowan28 Great Hospitality
The facilty was awesome, everything you need to have a great vacation or get away. What stood out the most was the exceptional hospitality received from all staff members that we encountered. Awesome experience, great relaxation, looking forward to visiting in the future.
April 8, 2013
Rated 5 out of 5 by Susie67 Great place for a celebration...
Husband and I celebrated our 39th anniversary... lovely facility! Enjoyed the outside bar with the steel drum music! Decided to dine at Rusty's rather than venture out... had a wonderful Pris Fixe dinner! with a wonderful waiter... a very special evening! and weekend....
July 25, 2012
Rated 5 out of 5 by heyrev EXCELLENT!!!!
I was thoroughly pleased with my stay. Attention to detail is very obvious. I've stayed at other hotel for conventions, but this was THE BEST. The food and service was THE BEST that I've had at a hotel. I was quite, pleasantly surprised. Keep on doing what your doing!
October 11, 2013
Rated 1 out of 5 by JJKo Stunning Setting!
We look forward to a return visit - four days three nights just wasn't enough. The onsite restaurant offerings for breakfast and dinner were more than sufficient and very tasty. We thorougly enjoyed our visit and highly recommend this location. Sunsets were magnificent!
September 29, 2012
Rated 5 out of 5 by Travelor1 The staff is amazing!
From our check in with the bellman Jack who was amazing, shared with us the resort, and was a great help overall. Our experience each day was better and better. The assistants in the Sheraton Lounge were fantastic and I couldn't have asked for a more realizing time!
April 18, 2013
Rated 5 out of 5 by KatieKate The hotel is a place to relax in comfort
The Sheraton Sand Key hotel is set in beautiful grounds with well kept gardens and pool area. The staff make you feel welcome from the moment you arrive to the day of your departure.
The rooms are clean and comfortable with fantastic views of the gulf of Mexico.
January 20, 2013
Rated 4 out of 5 by Littlesols This hotel has great facilities
Great restaurants, reasonably priced shops within the complex. Great view of beach and sunset from. Upper room balconies. Great for collecting shells on beach. Regularly spot dolphins and exotic birds from seashore. Sea beautifully warm even at 6.30 in morning.
July 21, 2013
Rated 4 out of 5 by Pickypoolperson Hotel is nice. Pool and bathrooms need to be redone.
We stayed at hotel on points and it was fine. Room was clean and redone.
The pool sucks. It's old, small and not up to modern standards. They should take out the 3 tennis courts and put in a proper resort style pool.
Also is a really long walk to the beach.
June 23, 2013
Rated 4 out of 5 by Diane This Hotel Staff was great!
Everyone was very informative and courteous
from the time of check in(which we were able to do by late morning) , including the front desk , restaurant waiters and servers to the
fellow to brought our luggage to our room while giving us a tour of the Hotel.
April 21, 2013
Rated 2 out of 5 by jeannie3333 In need of renovation?
The hotel is in need of renovation, at least my floor I stayed on. Hall carpets were dirty and frayed. The pool is too small for the hotel. The staff was very helpful and friendly. I would not stay there again unless I was assured a recently renovated room.
August 6, 2012
Rated 5 out of 5 by Kim71 Excellent hotel
This was the first vacation our family had taken in 3 years. This hotel went above and beyond our expectations. The room was clean and comfortable, the hotel restaurants were excellent and the beach and pool were wonderful. We can't wait to stay here again!
July 28, 2012
Rated 4 out of 5 by Dav13 Sand Key
The bathroom is small.
The hall noise was not constant, but a little annoying in the morning.
The pool area was good and hot tub is also good.
The music around the pool was good.
The weather was not as good as we had hoped for, but I guess that is Florida.
May 9, 2013
Rated 5 out of 5 by keystone04 Love This Hotel and Staff
Have been coming to this hotel for 8 years, but missed the last three to conflicts, came back for a girls weekend, and enjoyed seeing staff that I have known for the last 8 years. I always enjoy staying at this property, Feels like staying with family.
October 14, 2013
Rated 3 out of 5 by JMKYTN Noisy Rooms
The location is great, but beware, the room walls are paper thin and every door & voice are heard all through the day and night. The beds are good, but many parts of the hotel need updated and improved. The bath tub is one example and looked a bit cruddy.
December 30, 2012
Rated 5 out of 5 by MiamiMartha The Sheraton Sand Key Resort and staff make an educational conference feel like a vacation!
2013 marked the eighth consecutive year that the Sheraton Sand Key Resort was the headquarters for our annual users group conference. Once again, the Sheraton staff helped make this conference run so smoothly and facilitated our many activities -- and provided a sumptuous array of culinary delights -- that the week felt more like a vacation than a work event. The accommodations, the food, the service, and resort facilities are top-notch, and the entire resort is meticulously maintained. The design has evolved with our group, and year after year, we notice the updates and additions that make our stay so comfortable and relaxing. Our annual conference gets better every year as the Sheraton Sand Key Resort staff manages to find a way to make us feel like we're on a tropical island getaway while we're learning, networking, and meeting with our colleagues and valued clients. I look forward to returning again soon as a guest in the near future to enjoy mini vacations at this little jewel on Florida's spectacular and pristine Gulf Coast!
May 2, 2013
Rated 4 out of 5 by howierrb good hotel
The hotel has a nice location, facilities good (maybe a little dated), staff helpful, especially the concierge. Running routes were available with pretty good options. Also the front desk folks were friendly. So I was pleased with my stay.
December 18, 2013
Rated 4 out of 5 by Parimish Mr.
Overall very happy with our stay. The location is ideal (away from busy are of Pier 60 but yet nearby to enjoy there). Nice pool, private beach, nice and clean rooms.
March 1, 2014
Rated 3 out of 5 by PaAp12 This hotel
This hotel needs to be improved. It is really small and far from the beach. We got to the hotel, the room wasn't ready. Then, we got up to the room and it still wasn't ready. They made it up to us, but the room cleanliness still could have been better.
June 17, 2013
Rated 4 out of 5 by vice vfw
I feel that the hotel is very chinsey and cheap when charging for wi-fi in the room when they are charging a rate of $100+ depending on the room per night. You can get a room at many other hotels for $50-$60 a night that include in room wi-fi for free.
August 23, 2012
Rated 4 out of 5 by docha69 bathroom
Bathroom size was not good. Anyone over 150 lbs would have a hard time using the toilet and shower. Way too small compared to other motels/hotels. About ten inch between commode and tub, About 30 -36 in fm tub to wall with door needs to be opened also.
October 31, 2012
Rated 3 out of 5 by Tired Noisy
I have stayed ar this hotel at least 10 times and liked it. However, this lat time, I could hear everything going on in the room next to mine from people talking, water running, hair dryer and water running. Was most disruptive to my sleep and comfort.
March 3, 2013