Rated 5 out of 5 by Sharon79 Marvelous R & R
We could not have stayed at a better place - the staff is outstanding!! They ALL seem to enjoy their jobs and go the extra mile for their guests. From the front desk staff, to the door man that assisted us to our room, The gift shop ladies, the servers at your fabulous morning breakfast buffet, the staff that cleaned our room. and the "pool guy" who made us smile even more and went beyond just giving us our towels, and the many other staff that just passed us in the hallway saying hello and asking if we needed anything........all were great!! We hated to leave but we will be back!!
February 17, 2014
Rated 5 out of 5 by Troy333 Great Hotel Staff Jerry Walters
As a SPG Platinum Member, I stay at a lot of SPG properties. The Sheraton Sand Key blew me away - the property is amazing. And even more Amazing... the front desk staff especially Jerry Walters. Thank you Jerry for making a mini vacation from Orlando, FL a fantastic experience. The BellStaff was also great. I am booked for another stay at this property for the July 4th weekend. Thanks Jerry - job well done.
July 2, 2014
Rated 5 out of 5 by profmoney service dog
Had my service dog Maggie with me, Staff went out of their way to take care of me and all her needs. I would highly recommend this hotel to everyone.
July 4, 2014
Rated 5 out of 5 by coach35 Wonderful & Relaxing
What a great and relaxing trip. There were even a couple of conventions staying at the hotel and we never felt crowded or hurried. Roberta and Theresa were excellent servers in the restaurants. The beach was wonderful. Service was great. The next time we want a vacation in the Tampa area, we'll come here.
July 3, 2014
Rated 2 out of 5 by John9999999999999 FBI convention
Very inconvenient to see FBI convention being held during your vacation. Un-vested officers watching you. Police officers every where.
July 4, 2014
Rated 3 out of 5 by Jimmy14 Disapointed with the room
The staff was outstanding, friendly helpful and proficient in their duties. The room was lacking in complementary refreshment and had the worst view of any hotel room I have stayed in. I expected to see some view of the water in any direction and all I saw was a dirty unappealing roof. I was looking forward to having a balcony to relax on and there was none. My stay was something I won but the accommodations were no prize.
June 30, 2014
Rated 4 out of 5 by Timetraveller14 Good hotel, great location
Comfortable room but would have liked a refrigerator. Very comfortable bed. Had access to club lounge and enjoyed good breakfast and evening drinks with hors d'oeuvres. Sound carries in club room so evening drinks were not relaxing while families were there. Full marks to waiting staff for asking parents to control children who were running around and liable to get drinks spilled on them. For the comfort of all guests perhaps families could be limited to say, 5-6pm and adults only from 6-7pm?
June 28, 2014
Rated 5 out of 5 by TheEmu What an escape!
I would live here if I could. The hotel owns the beach which looks like it's 100 acres! The rooms are wonderful, and don't get me started about the fine-dining restaurant Rusty's Bistro. Mouth-watering food every night. The manager (Darla, I think?) couldn't be more accomodating and friendly.
You come to Clearwater Beach to get away from it all, and you'll end up not leaving the hotel. It has everything you could need!
January 3, 2012
Rated 5 out of 5 by Anoroc Great Hotel for True Relaxation
This was our first trip to Clearwater and we picked this location because of the hotels write up and pictures. It is everything that the write up said that it was and more. The beaches are fantastic with so many seashells to hunt for and miles and miles of walking. The sunsets are beautiful and there are a lot of great restaurants in the area. They have a bus sevice that runs along the coast every half hour and only cost $4.50 per day. Never used it but are thinking that the next time we go, we will not rent a car. The hotel staff are very freindly and helpfull. Big thank you to the General Manager who I understand has been at this hotel for over 37 years and truly believes in customer service. Will be back to this fine hotel for sure.
February 22, 2012
Rated 4 out of 5 by Duby Nice hotel
Nice hotel but a few hundred yards from the beach. Easy walk, all sand to the water but is a haul especially with 3 kids and lots of sand toys, towels, etc.
July 1, 2014
Rated 5 out of 5 by AMB13 Best value for your $$$$$
I would always stay at the Sheraton Sand Key when my husband and I are in town. Wonderful friendly service and always with a smile. Awesome beach! :-)
July 1, 2014
Rated 4 out of 5 by Mike555555 This hotel is very efficient
Staff was excellent except the bartending was slow. Very friendly staff. I attended a conference and the facilities were good, food was on time and good quality and the infrastructure was good.
Only negative comment is my computer would not stay connected to the free internet due to a missing security certificate.
June 29, 2014
Rated 4 out of 5 by Kathytwins Fabulous location
We had a brilliant time. Kids loved the deep pool. Keeping this hotel on my favorite list.
June 30, 2014
Rated 4 out of 5 by Sierra152 Summer Vacation
The room was spacious and we enjoyed the view. The workout facilities are phenomenal and also have a great view! The beach was clean and I enjoyed that the hotel had a cart that drove the beach to serve drinks and food! In my own opinion we should have been told more about bus and trolly transportation to the downtown area. Overall, if we return to Clearwater, we will consider staying here again!
June 26, 2014
Rated 5 out of 5 by Ralph2015 Beach Party
Had the BEST time at your resort this past Friday night. WILL recommend you to others and will be back!
June 29, 2014
Rated 5 out of 5 by TJG57 Great location and comfort
Great place to relax. And enjoy.
June 29, 2014
Rated 5 out of 5 by PaulMar101 Gem of Clearwater Beach
Stayed at this hotel for the fifth time. The hotel is conviently located, a short distance from the busy beachfront stores and bars, but close enough to get there in just minutes. The hotel has a large private beach that is second to none, plus a large, Y shaped pool, kiddie pool and hot tub. There is a poolside bar and a cafe. The hotel also has four tennis courts and provides rackets and balls for guest use. A great location for business conferences with several meeting rooms. For food, there is Rusty's, the main upscale restaurant, the Island Grill which is great for breakfast or lunch, and the Mainstay Tavern, a pub like atmosphere open late into the night. There are also many great restaurants close by. Rooms are clean and well maintained and present a great view of the Gulf, epecially the beautiful sunsets. Many rooms are undergoing renovations with in room refrigerator becomming standard. We will return there again.
February 23, 2014
Rated 5 out of 5 by Angie43 FSITE meeting
Very nice accommodations!
June 28, 2014
Rated 5 out of 5 by PLAY2DAY Summer Fun
Our hotel stay was fabolous. Austin and Kelly from Room Service are the kindest and most responsive employees. They made our stay extra special. The beach and the sunsets were awesome. The room was quite comfortable too. The Lobster Week was one of the highlights of our stay too. They gym is very nice and has beautiful views for work out time.
June 25, 2014
Rated 4 out of 5 by saluki Wonderful Resort
spent two nights here in early December and the staff of the hotel were absolutely first-rate. Pool area and hot tub are definite highlights along with access to beach. Weather was windy and cool for Sand Key, so the poolside bars were not open the first two days of our stay (Thurs/Fri) but were both open on Saturday when we checked out.
would definitely stay at this property again on a future trip to Tampa/Clearwater area.
December 5, 2011
Rated 5 out of 5 by JonesFam2014 Perfect Location
Best location when visiting Clearwater Beach. Hotel was clean, friendly staff, and had a nice facility. The beach access was perfect and the staff was continually cleaning and making sure the grounds were up to the highest standards.
June 26, 2014
Rated 1 out of 5 by Liz0508 Good hotel, night manager not so much
My family, including a 2 year old and 5 year old, stayed one night at this hotel. We went to the pool at 10 pm to enjoy a balmy Florida evening to which there were numerous children in the pool. There were 3 couples that were extremely drunk, drinking bottled beer and bottled liquor in the pool with very loud music that is not what bothered us. What bothered me was when one of the couples simulated inappropriate behavior by the pool, with her partners face in her nether regions. I complained to the manager who came out to talk to them and then left, from that point, we were harassed by the one of the girls consistently, even though we stayed on the opposite side, I again complained and again, they were not removed or anything done. They were publically intoxicated and committing lewd acts in front of children and the manager that night was to intimidated to even call the police. The day manager, that I spoke with the next morning, was very nice and apologized profusely but that does not erase what my grandchildren were subjected to by being harassed or what the other children were subjected to by the common acts of lewdness. I would appreciate a call on how this was fixed to avoid anybody going through that again.
June 16, 2014
Rated 5 out of 5 by Frozen22 Great Hotel - VERY cold meeting rooms
The hotel and meeting rooms are excellent and the staff was very good. There is only one problem with the meeting rooms - they were probably 50 degrees. Everyone at the conference was freezing - literally shivering and rubbing their arms. Some had scarves and sweaters - and were still cold. Someone needs to learn how to control the energy expenses.
June 23, 2014
Rated 4 out of 5 by Dfresh60 Almost perfect.....
My stay at this property was only slightly less enjoyable than it could have been. I find it less than perfect when the poolside bartender is unfriendly, and obviously would rather be somewhere else. The rest of the staff was outstanding, but one bad apple can spoil an entire experience for the guest. However, easy access to a great beach makes up for one surly bartender, so I'll be back.
June 22, 2014
Rated 5 out of 5 by DocS Incredible Hospitality
I have stayed all around the world at the best hotels. This place is a little slice of Heaven in comparison. The Sheraton Sand Key Resort provides all the hospitality of an intimate boutique hotel blended with a hometown feel. The staff was just so friendly and helpful. The restaurant staff are careful listeners and got our orders right every time. We never realized what exceptional service is until you truly experience it. At Sand Key, they provided nothing but the best service.
It was obvious that all the service providers were happy and understood the meaning of hospitality.
March 25, 2012
Rated 5 out of 5 by acbogard Everything with Hotel was great
Great hotel - upgraded to a nice suite with view of the gulf, staff was very nice and attentive and I couldn't be happier with my and my family's stay. Would definitely recommend hotel to friends and family and we will definitely come back for another stay
April 24, 2013
Rated 5 out of 5 by Kyle1031 Very relaxing stay!
We absolutely loved our stay with you. Everyone was so nice and friendly. We especially loved the poolside cafe and tiki bar. Also Debbie who served us drinks on the beach was amazing and remembered our names every time she saw us. We will be back!!
June 23, 2014
Rated 3 out of 5 by Shrimpie Deceiving
I booked a night at this location for the beach and relaxation. The beach was wonderful! However, the room location was extremely noisy. Doors being slammed, loud yelling within the rooms heard throughout the corridor. Not what I expected. If the beach is what you're looking for only, then this is a great location. We were very disappointed with the hotel and mentioned it to the front desk just to get a passive smile from the clerk!
June 19, 2014
Rated 4 out of 5 by energywhiz Good stay, could be better
Stay was generally positive. Even though hotel was full we were upgraded to a intercoastal view room on a high floor. Check-in was smooth and we were helped quickly even though there were a multitude of people arriving at the same time.
Room was sizable and clean, but bathroom was tiny and dingy. There was barely enough room to squeeze in with the toilet and still close the door.
Facilities, excepting parking/club lounge and beach bar. Loved being able to rent umbrellas or cabana on the beach for only $25 for a whole day! Parking was tough during the week, sometimes had to circle to find a spot. Club Lounge had lovely setting but offerings were just blah. Beach bar prices were excellent but the food was sub-par. Fries must have been frozen and came out limp. Hot dog was of obvious low quality and was placed into bun that was still freezing from having been refrigerated.
Setting of hotel was perfect though. Amazing beach, quiet and not crowded due to location next to park. Will stay again.
June 21, 2014
Rated 5 out of 5 by PatrickM Another great experience at Sheraton Sand Key
We’ve enjoyed the Sheraton Sand Key for 6 spring breaks. The staff is fantastic. Special kudos to Jerry at the front desk and Grant at the pool. From the minute we checked in, we felt welcomed back, like a member of their family. Back in 2008, it was Jerry that made our first experience at Sand Key enjoyable, since then, he’s a big reason we’ve been back every year since.
And Grant is a favorite for all ages around the pool. Our daughter Bridget (6), always looks forward to the games and fun that Grant provides.
Great job by everyone throughout the hotel. For anyone who has been to the Sheraton Sand Key, you’ll know how we feel. For those who have not been there, it’s worth entrusting these great people for your next visit to Clearwater.
April 12, 2013