Rated 5 out of 5 by PKBF Great Service
Everyone working at this hotel was friendly and helpful. They met all our expectations.
January 12, 2014
Rated 3 out of 5 by kahuna27 great spot
great place but the bathroom layout are the worst you step out of the tub/shower right into the bowl also if you want privacy in the bathroom this is not the place i cant belive the design of them
February 5, 2014
Rated 4 out of 5 by saluki Wonderful Resort
spent two nights here in early December and the staff of the hotel were absolutely first-rate. Pool area and hot tub are definite highlights along with access to beach. Weather was windy and cool for Sand Key, so the poolside bars were not open the first two days of our stay (Thurs/Fri) but were both open on Saturday when we checked out.
would definitely stay at this property again on a future trip to Tampa/Clearwater area.
December 5, 2011
Rated 5 out of 5 by MXC32 Excellent Hotel and Service
Could not ask for better.
GM and Chief engineer accommodated our Tesla electric vehicle with a 40 AMP circuit during our stay.
Our stay was brief and for business however we will be back
January 10, 2014
Rated 5 out of 5 by FoxyRoxy The Hotel Staff was Phenomenal
Big Kudos to the staff from front desk all the way to the top at the fitness center at Sheraton Key Resorts they greet you daily by first name with genuine respect! Along with 2 exceptional members of your team Jerry the trivia man and Jane of the peace corps! They made made my stay away from home better than being home! They knew exactly what I needed before I even asked and they always made my long day from work pleasurable! This will be my first hotel of choice when I am in this area!
November 4, 2013
Rated 5 out of 5 by DocS Incredible Hospitality
I have stayed all around the world at the best hotels. This place is a little slice of Heaven in comparison. The Sheraton Sand Key Resort provides all the hospitality of an intimate boutique hotel blended with a hometown feel. The staff was just so friendly and helpful. The restaurant staff are careful listeners and got our orders right every time. We never realized what exceptional service is until you truly experience it. At Sand Key, they provided nothing but the best service.
It was obvious that all the service providers were happy and understood the meaning of hospitality.
March 25, 2012
Rated 5 out of 5 by acbogard Everything with Hotel was great
Great hotel - upgraded to a nice suite with view of the gulf, staff was very nice and attentive and I couldn't be happier with my and my family's stay. Would definitely recommend hotel to friends and family and we will definitely come back for another stay
April 24, 2013
Rated 5 out of 5 by Abeni I will return to this hotel
The professional atmosphere was highly noted among all the staff. The helpfulness and kindness exceeded most hotels. I plan on returning and will recommend this facility to others. The grill lunch experience was so wonderful, we made sure we had lunch before we left.
January 31, 2014
Rated 5 out of 5 by PatrickM Another great experience at Sheraton Sand Key
We’ve enjoyed the Sheraton Sand Key for 6 spring breaks. The staff is fantastic. Special kudos to Jerry at the front desk and Grant at the pool. From the minute we checked in, we felt welcomed back, like a member of their family. Back in 2008, it was Jerry that made our first experience at Sand Key enjoyable, since then, he’s a big reason we’ve been back every year since.
And Grant is a favorite for all ages around the pool. Our daughter Bridget (6), always looks forward to the games and fun that Grant provides.
Great job by everyone throughout the hotel. For anyone who has been to the Sheraton Sand Key, you’ll know how we feel. For those who have not been there, it’s worth entrusting these great people for your next visit to Clearwater.
April 12, 2013
Rated 5 out of 5 by macklip5678 Great staff all around!
Thank you to Roberta for making us feel like part of the family. Everyone that worked there took extra steps in guaranteeing we were taken care of at every turn. We will be back!
December 31, 2013
Rated 5 out of 5 by Donna700 Superb hotel--all the way around!
The hotel experience was superb in aspects. From the time I entered the lobby and until I left, being at the Sheraton was a positive experience. The staff, room, cleanliness, comfort, and food were excellent! Oh--and did I mention the pool and beach? The total stay was fantastic!
January 28, 2014
Rated 5 out of 5 by Babs53 Christmas Buffet at Rusty's Bistro
We had the Christmas Buffet at Rusty's Bistro. I have ate at plenty of gourmet buffets in my lifetime, however, this one was the best. The flavors in all of the main course dishes were delicious. The truffle mushroom soup was one of the best I've ever had. Complements to the Chef and his cooks and staff!!!!
December 26, 2013
Rated 4 out of 5 by Eileen13 Beautiful Hotel!
I loved just about everything at this hotel. The only criticism I have is that the walls are a little thin. I could hear the person next to me every time he coughed.
Everything else was great. The staff were polite and attentive. The food was very good. The room was very clean. The pool area was nice as well as the beach area.
It was also close to area attractions. There are some great restaurants in Clearwater!
January 25, 2014
Rated 5 out of 5 by Ayush A great stay
I liked every bit of my stay here.
December 30, 2013
Rated 5 out of 5 by Marley13 Best Spot in Clearwater
The location of the Sheraton Key Sand Resort was ideal. Use of public transportation made going to nearby sites hassle free-don't attempt to park and drive! The staff of the hotel is what made the visit welcoming - their attitude and friendly service was exceptional. I would tell readers that this visit was by far one of my best getaway locations...the views from the balcony on pool side allowed us to see the beach every day! Great place to relax by the beach and go out in evening for a local bite and walk the Pier 60. Short 2 hour drive to Magic Kingdom! Beach and Disney all in a few days. A must stop for your personal bucket list!
August 8, 2013
Rated 5 out of 5 by DelandDi Gulf View Room
We reserved a Gulf View Room, but we received a room where we had to go out to the balcony to see the Gulf. I contacted our vacation planner and the next day, they contacted Carol in Guest Services.
Carol has been with Sheraton for many years and knows how to provide "Excellent Customer Service."
Carol provided us with a different room which met our expectations.
Don't settle for something "standard" when you know you've paid for an "upgraded" room.
Thank you, Carol!
March 5, 2012
Rated 5 out of 5 by Coloniallyon A wonderful stay
I enjoyed this stay and the amenities. The food was great and reasonably prices.
January 27, 2014
Rated 4 out of 5 by Jimbo60 Very Nice hotel, but.......
The problem my wife and I had was we selected this hotel for our "Tennis Vacation." For the price we paid, the tennis facility was far BELOW our expectations. My wife almost twisted an ankle, as many of the cracks in the court were that severe. When mentioned to 2 different desk employees, we got very little reaction and no explanation. A reasonable "token compensation" should have been offered to us based on the cost of this facility.
January 22, 2014
Rated 5 out of 5 by Matt13 This hotel met all of our expectations.
The hotel was truly amazing. The staff was very friendly. The beach and the pool were very well kept up. Was very quiet and clean. When we arrived. They up -grated us to a better view room than what we had originally asked for. The pool was very warm.
December 22, 2013
Rated 5 out of 5 by seminole Hotel is the Best
We stayed at the Sheraton when we got married and had our wedding reception there also that was 21 years ago and the hotel and staff are the very best nothing has changed but the service which is excellent!!!
December 23, 2013
Rated 5 out of 5 by Paradox12 Terrific Guest Friendly Service!
This Sheraton would be in our "Top 10" when rating service of the many hotels we've experienced. The longevity of ownership and staff truly shows; they do everything possible to ensure an enjoyable experience. Management should be commended; superior service makes a ton of difference, The facilities are very nice, not fancy, but perfectly satisfactory for our needs. Food is excellent, as well as the service in the restaurants. All excellent...and I can be picky! Dave Kaufman
December 10, 2013
Rated 3 out of 5 by Chaka Nice hotel great location
The hotel was clean and staff was very friendly. Loved the pool and beach access however for the price I was very disappointed that the rooms did not have mini frigs or microwaves. The restaurants were way too expensive and not very good food at all!!. Free coffee in the lobby would have been nice as well as free wi fi in the rooms. I've stayed at less expensive hotels that offer free continental breakfast, free coffee, free wi fi, and have mini frigs in the rooms and $3.25 for a large bottle of water left in the rooms is ridiculous! The gym had nice equipment, but not nearly big enough. I would not stay here again.
January 2, 2014
Rated 1 out of 5 by Grammy2010 Front Desk Staff Very Rude
The property is very nice, although the rooms are very small and outdated. The worst part of any visit to this property is the rudeness of the front desk staff...they are very unfriendly, not willing to assist or answer questions and are ALWAYS condescending. Once you get past the check-in process, the rest of your stay will be fantastic. I have stayed here over 10 times and it is ALWAYS the same scenario.
May 31, 2012
Rated 5 out of 5 by SPG2013M Best Place to Book a Hotel @ Clearwater!
[The day @ Check in]
-Fast / Courteous / Accommodating
-Billing was explained
-Pool Wonderful looking
-The Breakfast Buffet, Supurb
-The Room it was little dark (Recommend a little more lighting hooked up to the main switch when you first enter the room)
I was very pleased with everything and enjoyed my stay. I would most def. come back!
May 23, 2013
Rated 4 out of 5 by Jaana2014 Lovely hotel right on the beach
I was here for conference. Rooms, service, and food all very good. We upgraded to club lounge level - my only 'gripe' is the coffee at the club lounge - one machine sloooowly making one cup at a time, and it did not work half the time I was there. Maybe just a big pot of coffee would be a better option. I managed to get two cups of coffee during my stay. They were delicious, but hardly worth the wait and effort.
January 20, 2014
Rated 5 out of 5 by stingray Supurb facility !
great place to stay .fantastic beach,courteous staff, well managed.
December 20, 2013
Rated 5 out of 5 by SueJim Outstanding Staff
The hotel is well equipped for meetings & events, large or small.
The food is fabulous.
The staff are extremely helpful, kind & thoughtful.
It was a fantastic experience!
December 17, 2013
Rated 5 out of 5 by Lainimac The best staff experience for a meeting planner
This is the second time we have done our workshop at this property. The staff are just outstanding, accommodating everyone's needs in a warm friendly and authentic manner. The event food was outstanding also. My attendees were very complimentary and that means everything to a planner. My own experience in pre-planning the meeting was only positive.
January 20, 2014
Rated 5 out of 5 by JohnnyV Friendliest staff anywhere and amazing beach!
I loved this resort! Before I gush about it, let me start with my one small disappointment...the pool is much smaller than it appears in the pictures. It is still a great pool, but a little small for the number of guests at the resort.
Okay, now for all of the wonderful things...
First, I can't say enough about the staff. They were not just friendly, but astoundingly friendly. I never once walked by a staff member without receiving a very friendly greeting, and whenever I rode the elevator, ate at the restaurant, or otherwise interacted with a staff member, they always made a point to engage me in conversation.
I only ate at the casual restaurant for lunch one day. It was good. The food at the pool grill is fine. Just pizza, hot dogs, chicken fingers, salads. Nothing special, but fine for sitting by the pool. The pool bar is nice and they have good service.
The private beach is fantastic. It is soooooo nice to have a private beach. It is so much less crowded than the public beach and it's the only beach in the area where alcoholic beverages are allowed (at least that is what I heard staff member tell another guest).
June 19, 2013
Rated 5 out of 5 by Melanie Wonderful stay before returning to TPA
We chose to stay at the Sheraton Sand Key Resort after spending 10 days along the Gulf Coast because of it's proximity to the Tampa International Airport yet still being along the beach. Everything was wonderful. We enjoyed the complimentary breakfast and wonderful 'spread' at happy hour that comes with the club room rate. The gym offered a wide range of machines and workout options. Although we didn't eat at one of the restaurants on the property, it was nice to have those options for guests who didn't wish to leave the hotel. The pool and jacuzzi were both very nice with a pool bar and music on Sunday afternoon.
The travel time to TPA was about 40 minutes.
It was an wonderful stay.
May 16, 2013