Rated 5 out of 5 by PaulMar101 Gem of Clearwater Beach
Stayed at this hotel for the fifth time. The hotel is conviently located, a short distance from the busy beachfront stores and bars, but close enough to get there in just minutes. The hotel has a large private beach that is second to none, plus a large, Y shaped pool, kiddie pool and hot tub. There is a poolside bar and a cafe. The hotel also has four tennis courts and provides rackets and balls for guest use. A great location for business conferences with several meeting rooms. For food, there is Rusty's, the main upscale restaurant, the Island Grill which is great for breakfast or lunch, and the Mainstay Tavern, a pub like atmosphere open late into the night. There are also many great restaurants close by. Rooms are clean and well maintained and present a great view of the Gulf, epecially the beautiful sunsets. Many rooms are undergoing renovations with in room refrigerator becomming standard. We will return there again.
February 23, 2014
Rated 5 out of 5 by CER2014 Great place to stay
I enjoyed my stay at Sheraton Sand Key Resort. The Resort is beautiful, clean and a pleasure to stay at. They provided a delicious fruit, cheese and crackers plate in our room.
The staff was very friendly, helpful and eager to assist with any thing you asked for.
I will definitely return for another relaxing stay and recommend Sheraton Sand Key Resort to my family and friends.
August 11, 2014
Rated 5 out of 5 by Alisha01 Best Place to Relax
Every summer for the last 11 years, my family and I spend a few days at Sheraton Sand Key and every year the Resort have definitely lived up to our expectations. The ease of checking in, our room attendant and especially the Room Service staff have been friendly and welcoming. Thank you for your service and we look forward to next year.
August 11, 2014
Rated 5 out of 5 by DocS Incredible Hospitality
I have stayed all around the world at the best hotels. This place is a little slice of Heaven in comparison. The Sheraton Sand Key Resort provides all the hospitality of an intimate boutique hotel blended with a hometown feel. The staff was just so friendly and helpful. The restaurant staff are careful listeners and got our orders right every time. We never realized what exceptional service is until you truly experience it. At Sand Key, they provided nothing but the best service.
It was obvious that all the service providers were happy and understood the meaning of hospitality.
March 25, 2012
Rated 3 out of 5 by sefragan sheraton sand key/ clearwater beach
This hotel was built in early 1970's when I attended college in Clearwater. It is nice, but bathrooms are small and it is a LONG walk to the beach! (About the length of 3 football fields. The pool is SMALL for the number of rooms. Other than that, it is a nice place to stay, but not worth 10,000 points a night.....maybe 7000 at best. wifi never would work in my room
August 10, 2014
Rated 5 out of 5 by acbogard Everything with Hotel was great
Great hotel - upgraded to a nice suite with view of the gulf, staff was very nice and attentive and I couldn't be happier with my and my family's stay. Would definitely recommend hotel to friends and family and we will definitely come back for another stay
April 24, 2013
Rated 5 out of 5 by Surfguy Great Beach Hotel
This Hotel has excellent proximity to Gulf, nice pool area, and is an overall great place for a relaxing beach weekend for a couple (my situation) or a family.
August 11, 2014
Rated 4 out of 5 by chunt10 Weekend Getaway
We booked this hotel from the beautiful pictures of the pool area and the beach. Hotel staff were very accomadating. We had a waitress for breakfast named Roberta who was so pleasent and very personable. We liked her so much the first time we ate there, we requested her the following morning. All Staff at this hotel was very accomadating. Rooms were small, and so were the restrooms. our view wasn't so great. But we were staying on the beach, so that didn't bother us too much. The beach was further of a hike than expected. But the water was great. We booked during a busy time frame, so the pool was very croweded. Overall we had a great time.
July 14, 2014
Rated 5 out of 5 by PatrickM Another great experience at Sheraton Sand Key
We’ve enjoyed the Sheraton Sand Key for 6 spring breaks. The staff is fantastic. Special kudos to Jerry at the front desk and Grant at the pool. From the minute we checked in, we felt welcomed back, like a member of their family. Back in 2008, it was Jerry that made our first experience at Sand Key enjoyable, since then, he’s a big reason we’ve been back every year since.
And Grant is a favorite for all ages around the pool. Our daughter Bridget (6), always looks forward to the games and fun that Grant provides.
Great job by everyone throughout the hotel. For anyone who has been to the Sheraton Sand Key, you’ll know how we feel. For those who have not been there, it’s worth entrusting these great people for your next visit to Clearwater.
April 12, 2013
Rated 4 out of 5 by KT14 Great stay
I would have given this 5 stars, but the water in the shower alternated between extremely hot and extremely cold with each use. It was difficult to take a comfortable shower! Otherwise, the stay was GREAT! The staff was awesome! Janet at the front desk is the BEST!!!! She was very professional and very accommodating of the requests!
August 8, 2014
Rated 3 out of 5 by skirt01 The staff is great, but this hotel is loud and pretty tired
The staff bent over backward to accommodate any request, especially David at the front desk and the attendants in the fitness center. However, the walls were thin and the room was quite loud. Overall, the lobby and conference facilities were fine, but the hotel tower needs a facelift.
August 8, 2014
Rated 5 out of 5 by Claudia03 Great getaway
Our family of three spent the last few days at the beautiful Sheraton Sand Key and would recommend the property to any and all. The staff is incredible and the property is in a perfect location. We look forward to future visits.
August 8, 2014
Rated 5 out of 5 by Elle13 Beautiful Views
This hotel's location is beautiful! The beach is jut a short hop away, and not crowded at all. We went in the middle of summer, and everything was accessible- beach, oceanfront pool, beach tennis and volleyball. We had a pool/ ocean view, and it was incredible! I highly recommend this hotel.
August 7, 2014
Rated 5 out of 5 by Sue528 Best Vacation Destination
We loved the room, the view, the beach, the pool and the restaurants within the Sheraton. The restaurants had great food at reasonable prices. Great family destination!
August 8, 2014
Rated 5 out of 5 by BiggieD Supreme Customer Service
While we were in our room the second day of our stay, we heard some commotion in the hallway. It turns out that the room next to us had flooded, and immediate repairs needed to be done. We were relocated as the maintenance staff was concerned that the noise caused by repairs would affect our stay. We did not mind moving, and a team was assembled within a few minutes to move us to our new room. The process took about 10 minutes in total, and we were on the beach about 10 minutes after that. Later that evening, Guest Services called and offered two complementary dinners for our inconvenience. We were very surprized as it was really no inconvenience at all! It was such a nice gesture as it made our memorable stay even more enjoyable.
I've stayed at hotels that are triple the price of this one, but none have ever been close to the genuine and friendly customer service offered by the staff at Sheraton Sand Keys Resort.
August 5, 2014
Rated 5 out of 5 by FoxyRoxy The Hotel Staff was Phenomenal
Big Kudos to the staff from front desk all the way to the top at the fitness center at Sheraton Key Resorts they greet you daily by first name with genuine respect! Along with 2 exceptional members of your team Jerry the trivia man and Jane of the peace corps! They made made my stay away from home better than being home! They knew exactly what I needed before I even asked and they always made my long day from work pleasurable! This will be my first hotel of choice when I am in this area!
November 4, 2013
Rated 5 out of 5 by Marley13 Best Spot in Clearwater
The location of the Sheraton Key Sand Resort was ideal. Use of public transportation made going to nearby sites hassle free-don't attempt to park and drive! The staff of the hotel is what made the visit welcoming - their attitude and friendly service was exceptional. I would tell readers that this visit was by far one of my best getaway locations...the views from the balcony on pool side allowed us to see the beach every day! Great place to relax by the beach and go out in evening for a local bite and walk the Pier 60. Short 2 hour drive to Magic Kingdom! Beach and Disney all in a few days. A must stop for your personal bucket list!
August 8, 2013
Rated 5 out of 5 by DelandDi Gulf View Room
We reserved a Gulf View Room, but we received a room where we had to go out to the balcony to see the Gulf. I contacted our vacation planner and the next day, they contacted Carol in Guest Services.
Carol has been with Sheraton for many years and knows how to provide "Excellent Customer Service."
Carol provided us with a different room which met our expectations.
Don't settle for something "standard" when you know you've paid for an "upgraded" room.
Thank you, Carol!
March 5, 2012
Rated 5 out of 5 by Jams12 Family Fun
Only issue was AC started to go out second night and service man kept saying it is working just fine when it wasn't. Kept trying to tell him it was working fine the night and day before but now it is warming up. After a small argument and him saying "what do you want me to do about it?" several times, he said let me do one thing. Not sure what he did but it shut down the AC and then restarted it and it started to work fine. After that, the room was nice and cool again.
July 31, 2014
Rated 3 out of 5 by JEKelley1 Fine Facility
The room was comfortable and everything seemed to be in good working order and clean. The staff was friendly enough, and responsive. However, the concierge service didn't do much more than pull out a couple of minor photocopies of restaurants and activities. With one pool, the area was very crowded. There is a long walk to the water on the beach, and be sure to bring your umbrella and chair, because there is a $25/day fee for what they provide. The water was wonderful and it was a nice beach once you made your way there. Really a hotel feel moreso than resort feel.
July 23, 2014
Rated 5 out of 5 by BettyLou6121 Better than we expected!
My sisters and I had a great time during our stay. The beach was way bigger and nicer than we expected. Everyone was very friendly.
We made good use of the Jolly Trolley for getting us around.
The weather was our only concern but you have no control over that. It was way nicer in Florida than in South Dakota.
We left for Florida the day the Polar Vortex arrived in SD.
Thank you for a relaxing trip!
January 13, 2014
Rated 1 out of 5 by Grammy2010 Front Desk Staff Very Rude
The property is very nice, although the rooms are very small and outdated. The worst part of any visit to this property is the rudeness of the front desk staff...they are very unfriendly, not willing to assist or answer questions and are ALWAYS condescending. Once you get past the check-in process, the rest of your stay will be fantastic. I have stayed here over 10 times and it is ALWAYS the same scenario.
May 31, 2012
Rated 5 out of 5 by Bobkare Another great stay
We loved the week. If we could change anything it would have been great to know when the room was cleaned so we could plan around it. Great time!
August 4, 2014
Rated 5 out of 5 by lellison62 This hotel takes care of it's guests
My 14 yr. old daughter and I spent 4 nights at this resort and we both agreed the beach was one of the best we've experienced. Beautiful ( especially , on the feet ) sand bottom, no seaweed, CLEAR water and very relaxed atmosphere. We will definitely be returning. The room was clean and spacious with a balcony overlooking the tennis courts and the beach.
While swimming on my final day I forgot to follow the "stingray shuffle" rule and was stung by a stingray in the foot. My fault, not the stingray's !! The STAFF at Sheraton Sand Key Resort not only took immediate action to help me, but within two hours, due to their swift action, I felt completely normal and went swimming in their beachfront pool. A big Thank You to that staff on 7/24/14 that helped me !
July 25, 2014
Rated 5 out of 5 by SPG2013M Best Place to Book a Hotel @ Clearwater!
[The day @ Check in]
-Fast / Courteous / Accommodating
-Billing was explained
-Pool Wonderful looking
-The Breakfast Buffet, Supurb
-The Room it was little dark (Recommend a little more lighting hooked up to the main switch when you first enter the room)
I was very pleased with everything and enjoyed my stay. I would most def. come back!
May 23, 2013
Rated 5 out of 5 by eg23 Wonderful Experience!!!
Already planning my next trip back! This hotel is beautiful. Staff wonderful, location PERFECT!
August 4, 2014
Rated 4 out of 5 by essiedee Fun stay!
Beautiful hotel! Courteous and helpful staff even though checkin was very busy. The breakfast restaurant with the buffet was phenomenal. Plenty of gluten free, dairy free items there to take care of our grandson's needs. I was a little surprised at the small bath area. It was very close quarters in that area. The beach was great but the walk out to the water was pretty long. I would stay here again in a heartbeat!
July 30, 2014
Rated 5 out of 5 by ZoIest2008 Wonderful
Fabulous hotel and great staff. We stayed for a week but wished we could have extended our stay !!! Fabulous hotel in glorious surroundings. Quiet and relaxed hotel but not far away from nightlife in Clearwater. Will definitely return.
August 2, 2014
Rated 5 out of 5 by Guinness1 First Trip to Clearwater Beach
Kudos to Jeanne who welcomed my wife and I. She was able to check us in early, provide a nice upgrade because of our platinum status. The room was very large with views of the tennis courts and waterway to the gulf. Nice seating area, common areas were very nice. Staff was attentive. We loved the location and the size of the resort.
December 9, 2013
Rated 5 out of 5 by LFH111 Super Holtel
Everything is excellent from the site to the staff.
August 4, 2014