Rated 5 out of 5 by ronda626 Great Location
I return yearly for a conference and find it to be a very good experience. Staff and facilities are very nice and ready to serve you.
October 19, 2012
Rated 4 out of 5 by Ollevonc Great vacation
Our vacation was great. Everyone was so nice and friendly, special Peggy, she made us feel very welcome every morning at breakfast!
August 10, 2013
Rated 5 out of 5 by cheryl57 Great last night in Florida!
I had stayed here on my last night in Florida and had a great experience. The room was very comfortable and the location was great!
January 4, 2013
Rated 4 out of 5 by Brandy26 This hotel needs more sound proof rooms on 1st floor
I thought the staff were awesome. The only thing I didn't like was being in room 102. It was way too noisy to get any decent sleep.
February 20, 2013
Rated 4 out of 5 by h198 Overall we had a decent stay
The water pressure was horrible, and the water temp would actually fluctuate between freezing cold to scalding hot without ever touching the lever. Also, an exhaust fan in the bathroom would have been great.
We did get a refrigerator for the room, but had to pay extra. Most hotels with this level of quality do not charge, and come already equipped in the room. It's been a very long time since I had to ask for a refrigerator and then pay extra for one.
Hotel staff was great, very helpful and friendly. The fitness room was great, but having a daycare or something would have been great, so my husband and I could actually work out together.
Loved the use of tennis courts, volleyball and pool. During our stay it rained a couple days, a game room would have been nice for something to do. In Myrtle Beach we stayed at a resort with a game room/ bowling alley, and they had karaoke every night. It was just nice when it was rainy, or while we were washing laundry, which was also appreciated this stay. Love being able to return home with no dirty laundry!
Overall we really did have a nice stay and would consider this hotel again if in the Clearwater Beach area!
July 4, 2013
Rated 5 out of 5 by Tommy2 Nice touch
The chocolate coated strawberries were a special treat for my wife's berthday. Very thoughtful.
The bed was extremely comfortable.
February 2, 2013
Rated 5 out of 5 by 1988 KC
Great Hotel, Friendly helpful staff, excellent in house restaurant food and service.
April 10, 2014
Rated 4 out of 5 by Bandit86 Nice Family Vacation.
Room was a little small for a family of three but overall great hotel. The only thing I missed was the lack of an in room fridge.
February 24, 2013
Rated 5 out of 5 by cjkmdk Great Experience
Everything was very good. Only bad experience was primarily absent waiter on evening in the more casual of the two dining areas.
April 6, 2013
Rated 5 out of 5 by Bayonne2 Great Staff and Location
The following staff were OUTSTANDING:David S.,Mario &Matthew at the pool, Sasha & Ken at the Mainstay Tavern & Martin at Rustys.
May 19, 2013
Rated 4 out of 5 by JaneBR Fun Wedding
we stayed one night.
everything was great
May 5, 2014
Rated 5 out of 5 by Gene Wonderful Hotel
Wonderful Staff, Management, Hotel is top of the line, Food is outstanding and this is with out a doubt a class AAAAAAAAA Hotel
March 4, 2013
Rated 4 out of 5 by Canadiantraveller904 Very nice
We stayed there as part of a small group "test driving" the hotel for a larger conference to happen in 2016. Overall I was very impressed with the location. This hotel has been there for some time and has recently remodeled. The beach is amazing - very clean and one of the nicest I have ever seen.
The staff are VERY attentive and were quite accommodating and friendly. The hotel is spotless - always cleaning. The food in the restaruants was very good - much better than many other hotels of this size and market size. The bar staff was professional. We need a shuttle van to take 12 people to a hockey game and one of the managers hooked us up with a great deal from a local company.
Everything went quite well. I would only have one negative, and it is not a big deal, but due to being an older hotel layout and then being upgraded recently, the bathrooms in the rooms are fairly small by todays standards, and the sink is out in the room, which for me is not preferred.
The pool/hot tub area outside is excellent - had drinks out there one day and prices were reasonable, and my wife tried the hot tub and like it.
I would definitely recommend this hotel for personal business, groups, and for families.
April 3, 2014
Rated 1 out of 5 by mack5 Disappointing Sta
The hotel had no water for 7 hrs.
The fire alarm was activated for no apparent reason.
I was billed twice for internet access.
November 17, 2012
Rated 5 out of 5 by joed31 An Exceptionsl Service Experience
This is a wonderful property with an exceptionally friendly and accommodating staff. Great amenities and a beautiful location.
July 5, 2012
Rated 5 out of 5 by Basil27 These hotel is very nicely located
We just loved the stay in these sheration hotels. It's even possible to meet dolphins in the sea without going with a boat.
August 2, 2013
Rated 5 out of 5 by smoore Exception customer service
The weather was unseasonably cold but what we did use of the pool and inside restaurants was great. Excellent fitness club.
February 19, 2013
Rated 4 out of 5 by piercepaws comfy rooms, beautiful location
The beach location is beautiful. The beds were so comfy, and the rooms were clean. The staff was very friendly and helpful.
February 25, 2013
Rated 4 out of 5 by Crkc Friendly
Very friendly staff! Only complaint is not making up our room until 4:30 in the afternoon. Otherwise-a very enjoyable time
May 13, 2013
Rated 4 out of 5 by Orchard13 Hotel stay
The check in procedure made us feel like we were criminals. They wouldn't let my husband check us in since it as in my name (same last name) even with our confirmation #. So he has to come back to the car, to stay with the kids, while I went in to check in. I gave them my husbands credit card, but he wouldn't take it without my husband showing it to him with a photo id. (So I had to go back out with the kids). Then the clerk was 'stingy' with giving us 3 keys- said our son had to have a photo ID to get one. The check in experience was horrific, which was a horrible impression upon our arrival. Then at the bar by the pool, the bar tenders didn't wait on us for at least 5 min while we stood there. They never said a word, like ill be with you in a moment' or anything! This was the case each time we visited the bar there during our stay. Then each time we paid, she kept the change- never even flinched or said 'thank you' (even though it wasn't an intentional tip)!
Also, the room did not have a refrigerator and the bathroom area was very small & not up to par for the price of the hotel! We would not stay here again based in the other choices available in the area!!
June 24, 2013
Rated 4 out of 5 by TW1748 vacation trip
Pros - Very nice hotel, pleasant and accomadating staff, good location.
Cons- Beach too far from hotel and pool too small
June 18, 2013
Rated 5 out of 5 by eise137 Great Hotel
Very friendly and helpfull staff.Property very well maintained landscaping beautiful
A must stay at hotel it has it all
May 6, 2013
Rated 4 out of 5 by Dianne12 Wedding accommodations were very comfortable for us and our guests.
Despite Tropical Storm winds, the venue allowed space for guests to meet/mingle without feeling crowded and overwhelmed.
November 6, 2012
Rated 5 out of 5 by THarris Enjoyed our stay!
Beautiful property! Clean and well kept! Great Pool area and gorgeous beach. Hated to leave and can't wait to go back!
July 5, 2013
Rated 5 out of 5 by John134 relaxing and enjoyable
The hotel far exceeded my expectations in every aspect. Thequality of the food at the restaurant was a great surprise.
October 23, 2012
Rated 4 out of 5 by Lily52 A little noisy
The room was good and perhaps great on another floor other than the 1st/reception area unless you like a lot of noise.
October 24, 2012
Rated 5 out of 5 by VvkCk The best stay ever
From the moment we got to the hotel, the service was outstanding. The hotel was very clean. THE VIEW WAS TO DIE FOR!
July 13, 2012
Rated 5 out of 5 by Wright Service was excellent
The service was excellent. The hotel meets the high standards of Starwood in every way. Excellent. Congratulations.
November 11, 2012
Rated 5 out of 5 by Glen49 Excellent Hotel All Around
This hotel receives my highest recommendation! The service is excellent - rooms superb and the beach is phenominal!
August 21, 2012
Rated 4 out of 5 by PKBF Hotel Room
The room was very nice except that the bathrooms are very small. The staff and service was absolutely excellent.
January 15, 2013