Rated 5 out of 5 by Cary5750 Fantastic Place
We had a fantastic time at the Sheraton Sand Key. The hotel staff was kind, friendly and very helpful. The rooms were clean and comfortable. The pool was absolutely fantastic and the hotel grounds were very well kept. We really enjoyed the restaurant options inside the hotel. Very reasonably priced and the live music entertainment really made us feel like we were on an island getaway. The beach near the hotel was a gorgeouse place to watch the sunset. Overall, we loved it and will certainly return again!
August 14, 2013
Rated 4 out of 5 by bobs45 Evaluations Improve the Product
Carpeting in the hallway of 7th floor was loose and buckled. It appeared to have been repaired at least once. It needs to be replaced. Room carpet needs to be checked out also. The bathroom is tiny and because of its size makes closing the door a noticeable inconveneince. The lack of a sink and vanity inside the bathroom is also a negative. The outside sink would be a plus if there was an inside one as well. The location and staff are excellent and I would recommend this hotel based on those factors.
September 20, 2012
Rated 5 out of 5 by Peak1020 Awesome Resort
The staff at this resort is by far some of the most courteous, friendly, and outgoing we have ever encountered in our travels. The rooms are very clean and well maintained as is the rest of the resort. The grounds are beautiful and always well manicured. The spa is awesome. Prices are reasonable, especially for what they offer. On a beautiful beach with sunsets and plenty to do for the entire family. You don't even have to leave this resort. There are restaurants, lounges, gift shop, spa, fitness center, and a market place. We had two weddings there in the last 2 1/2 years and their attention to our needs was far beyond our expectations. This last visit was to celebrate an anniversary and again, they are more than gracious and accommodating to their guests. It's nice to be remembered by their staff.
October 25, 2013
Rated 5 out of 5 by Steelbyrd Fantastic Hotel
We were extremely pleased with the room location and the view of the gulf and the beach. We enjoyed the balcony. Caress,who booked it for us, was so efficient and caring. We even had early arrival. It was our 58th Anniversary Date and we received the special gift of wine and strawberries. The room was unbelievably clean. We ate at Rusty's and at the Grille. We appreciated the special treatment we received and it made our anniversary so memorable. We would like to come back again.
October 5, 2013
Rated 5 out of 5 by Cari2011 Sheraton Sand Key
We were absolutely thrilled with the Sand Key from the moment Daniel and I arrived. The staff, without exception, were attentive, helpful, cheerful and delightful to deal with.
Nothing was beyond them, and we couldn't have been happier with our stay.
Thank you Bob, Bill, Ann, Mr.Kimball, Jeremy and 'Diamond' Martin for making our stay so very quiet and plesant. For those of you who's name I missed, you nonetheless helped to make our stay so very memorable. Thank you so very much!
January 3, 2012
Rated 5 out of 5 by Macgiver amzazing place
We had the chance to vacation with our son and his family. The staff was attentive and helped us with suggestions for resturants and activities . We had our 3 year old grandson with us--He loved the beach and pool--never wanting to leave. The weather was perfect and was a very relaxing, fun time for us. Amazing views. Highly recommend this hotel on Sand Key!
September 28, 2014
Rated 5 out of 5 by Paradox12 Terrific Guest Friendly Service!
This Sheraton would be in our "Top 10" when rating service of the many hotels we've experienced. The longevity of ownership and staff truly shows; they do everything possible to ensure an enjoyable experience. Management should be commended; superior service makes a ton of difference, The facilities are very nice, not fancy, but perfectly satisfactory for our needs. Food is excellent, as well as the service in the restaurants. All excellent...and I can be picky! Dave Kaufman
December 10, 2013
Rated 5 out of 5 by Stephie22 Great Customer Appreciation
This is a very nice resort that truly shows appreciation to their guests. I have stayed here a few times while on business and it offers both a great working environment for the business traveler but also provides a great beachside resort experience. On arrival I was greeted with chocolate covered strawberries and a note of appreciation for choosing to stay at Sheraton Sand Key. This level of personalized appreciation is truly commendable and I will be back again and again!
October 19, 2013
Rated 5 out of 5 by newtowntraveler What a pleasant surprise
I have stayed at many Starwood properties over the last 10 years..I love the Starwood brand. Often though, especially when booking at a Sheraton, it is very hit or miss.
I booked at the Sheraton Sand Key Resort sight unseen for a four night stay with my two daughters who were on spring break. What a great time we had!
The facility is fantastic. The amenities and friendliness of the staff went above and beyond our expectations...
I would stay here again in a heart beat:)
April 16, 2014
Rated 5 out of 5 by Chris554 Great Find!
It is rare in these days to be truly treated like a guest in a hotel, even as a platinum guest at another major chain I have been treated poorly often. This Sheraton has the kind of hospitality that leaves you speechless. The employees are very friendly and very helpfull. It seems that everybody is glad you are a guest, and they love being able to help you. If you go to Clearwater this is definately the place to stay, the manager of this hotel has created a true oasis.
May 27, 2012
Rated 2 out of 5 by Traveler20121110 Not an SPG Experience
I realize I am not the highest level of SPG, but I do make an effort to stay at SPG Properties when possible. This time, the only one who really seemed glad to see us was the guy who greeted us at the door before we went inside the hotel. He was a joy. The rest, seemed to just wish we had come another time. I think I will look for another Clearwater Beach location next time. I noticed there were a few other properties there. I do not recommend this location.
March 4, 2014
Rated 5 out of 5 by sittobarb wedding planners and chef were OUTSTANDING
Had the perfect wedding even though the weather tried to spoil it. Everyone went out of their way to help us. Food was outstanding. Seafood bar with ice carving was fantastic. Filet was tender and tasty. Hospitality room was kept well stocked with glasses and condiments. Lunch delivered was awesome and reasonably priced. Staff was very friendly!
Only one small problem with SPG points which was not your fault,
. Thank you for making their wedding PERFECT!
May 6, 2014
Rated 5 out of 5 by Htowndeb My tropical getaway
Sheraton Sand Key has become our annual tropical getaway. Everything is clean, everyone is attentive and the rooms are pretty quiet! I don't think t here is one "bad" view from a rooms standpoint and the breakfast buffet is phenomenal! We love it and plan on returning for many years to come.
September 29, 2014
Rated 3 out of 5 by Holidaycheck Staff putting in the minimum
Apart from the fact that the property needs a facelift (starting to look outdated) I found it most striking that the staff, especially at the front desk, was unattentive and only willing to put in the absolute minimum. At no time you had the impression that you were actually welcomed and that staff liked working there. Also, the breakfast buffet was very poor for a Sheraton albeit the price for breakfast also below what you normally pay at a Sheraton.
February 19, 2013
Rated 5 out of 5 by Koldoll Nice getaway
We only stayed for a few days but we made the most of it. We had access to the club lounge upstairs, the facilities exceeded my expectations, fitness center was great! We stayed in a King room on the 8th floor (819 if you can request it), probably best view overlooking the pool and the gulf, amazing! We utilized the beach and even played frisbee, corn hole and paddle ball-just brought the youth out in us! Our stay was wonderful in every way!
November 6, 2013
Rated 5 out of 5 by Celia2009 What a great experience!
It was our first time traveling to Florida. As i was checking in, i mentioned to Andre, who worked at the front desk, that I planned this surprise trip for my husband's birthday, and boy was he surprised! We went out exploring and when we came back to the room in the evening, there was a bottle of chilled champagne and a birthday cake!! how absolutely thoughtful!! loved everything about the hotel, especially the service!! Thank you!!!
October 21, 2013
Rated 5 out of 5 by kkaa This hotel bent over backwards to be helpful
We very much enjoyed this stay, check in and out were a BREEZE!! Seriously, the easiest I've ever experienced. Even the reservation process was easy. They have a great staff, always willing to help, they got us extra pillow, towels, even found a fan when asked! (We use it for white noise to sleep at night). Our room was on the ground floor, and we could walk from the slider to the pool/beach. The beach is BEAUTIFUL, and RIGHT THERE!
March 17, 2013
Rated 3 out of 5 by barbarita need some improvement
The staff is fantastic....food at pool below average and expensive. worse experience:having to pay for lounge chairs on the beach, you should just include a resort fee and stop sub contracting lounge/umbrellas at beach. Intercoastal view is not an intercoastal view, it is a view over the rooftop of the hotel conference area and then the intercoastal, was in room 521. otherwise, very clean, great staff, good sleep.
July 5, 2014
Rated 5 out of 5 by Janise12 Under construction
The current lobby renovation is coming together so nicely. I must say that the staff does such a tremendous job assisting guest ensuring they make it to their destination as we had to take a different way to get to our room. There was a bellman person right outside the elevators directing people. Little things like this are important. Great job and I'm looking forward on returning to see the end result of your lobby renovation.
December 19, 2012
Rated 3 out of 5 by tomrossi77 Beach location on a budget
The location is really incredible. You have easy access to a wonderful beach. The pool isn't very big so keep that in mind if you go in high season. Their are plenty of pool-side chairs which is really nice.
The major problem I had was with the noise. Even though we had some SPG status, we were on the first floor near the front desk and it was LOUD. We were hoping to have some restful nights, but that didn't happen.
April 9, 2013
Rated 5 out of 5 by Harry131 This hotel has great staff
Wonderful staff, friendly and courteous and helpful beyond the call of duty.
Fabulous location. Lovely pool. Large attractive rooms. We had a wonderful time.
October 3, 2014
Rated 3 out of 5 by sefragan sheraton sand key/ clearwater beach
This hotel was built in early 1970's when I attended college in Clearwater. It is nice, but bathrooms are small and it is a LONG walk to the beach! (About the length of 3 football fields. The pool is SMALL for the number of rooms. Other than that, it is a nice place to stay, but not worth 10,000 points a night.....maybe 7000 at best. wifi never would work in my room
August 10, 2014
Rated 5 out of 5 by Savy Sheraton Sand Key / Above & Beyond
As a LIFETIME Platinum and in Quality Control for business I typically only take the opportunity to point out Improvement Opportunities. In this case I want to give "Attaboys" to this property and staff meeting and exceeding all my needs along with extra touches. Examples include great food / helpful staff that have been there for years and know you by name / clean and room renovations...
Keep up the good work!
September 22, 2013
Rated 5 out of 5 by ymom Hotel staff are ALL fantastic
The staff at the Sheraton Sand Key are fabulous. The ease of getting from one place to another within the hotel was great. I had a room where my headboard was against the elevator wall and had a hard time getting to sleep but onceasleep I slept like a baby. The bed was supurb. You can tell that the staff pride themselves in this facility-the food was great and everywhere in the hotel and outside was so clean.
February 24, 2014
Rated 3 out of 5 by kelly510 great beach
The SPG service assistant was amazing. we made last minute changes to our reservation, checking in a day early. When we checked in, the gave us a terrible room and never asked what SPG amenities we preferred. next day we requested another room, they did accomidate, but it seemed like a problem. at one point i went to the front desk to ask a question and i received the rudest response. I believe it was a manager as well. I am at a hotel every week, 9 times out of 10 at a sheraton. They are typically wonderful. This staff leaves you feeling very disappointed. it always felt like every question was a bother. i realize it was crowded, but it seems like those at the front desk should be comfortable in those situations. Personally, that truly helps overcome any disappointments you may have. The pool area was very small and challenging to get around. The beach was amazing. thank you.
April 8, 2012
Rated 5 out of 5 by qwerty6738372 I rarely give a 5.0
My stay was exceptional. Great property, location and service. I couldn't ask for more.
October 6, 2014
Rated 5 out of 5 by Jbba Excellent beach hotel
Our first time at this hotel and would definitely visit again. I loved the proximity to the beach and great breakfast buffet in the main dining room. Great bar staff at both the pool side bar and inside the hotel . We had a little hiccup on our room when we first checked in and it was very quickly fixed for us through the front desk staff. Thanks so much for making our 28th anniversary a memorable one
March 7, 2014
Rated 4 out of 5 by joeblackhorse this hotel has the best food in the area
Biutifull hotel, but the beach is too far away.
October 6, 2014
Rated 5 out of 5 INCREDIBLE!!!
Our stay was so far beyond our expectations it's hard to describe...and we had pretty high expectations from what we had read! Everyone treated us unbelievably, and the resort itself was...WOW...I don't know what else to say! Yes, it's been there for a while, but it's so well maintained...and the pool area is CONSTANTLY being cleaned and kept immaculate. I read so many reviews about how far away the beach was from the resort...so wrong! I couple minutes of walk and you're there. And, if you're interested in shell hunting, we found some BEAUTIFUL ones without any problem (go in the morning for the best).
We upgraded to a gulf view and the club lounge...highly recommend both! Peggy and Nickie are sweethearts and will spoil you with their service, and also with great recommendations and information about the area, including some great dining experiences.
Will we be back...you can bet on it!!!
September 13, 2013
Rated 5 out of 5 by Diddle01 Much more than expected!!
The resort was fantastic! Location: quiet and relaxing, but close to everything exciting. Room: The only thing better would be a second lounge chair, otherwise the room was great. It was clean as a whistle and roomy enough for 2 adults. Staff: I have never met a more friendly staff. Room service and housekeeping were super! We ordered a large pot of starbucks coffee every morning and it was a great price and quickly delivered! Restaurants: The resort had 4. Magnificent. Prices and types for all. There was a great bar at the pool and restaurant there too! Stuff to do: We were planning on paddle boarding and snorkeling, but the weather did not allow it. But it did allow a couple days of laying on our own cabana areas, cushioned chaise loungers by the ocean with a food and drink cart that came by frequently!
We give this resort a 2 thumbs up and would refer everyone to it! Great time and great people!
March 9, 2013