Rated 5 out of 5 by acbogard Everything with Hotel was great
Great hotel - upgraded to a nice suite with view of the gulf, staff was very nice and attentive and I couldn't be happier with my and my family's stay. Would definitely recommend hotel to friends and family and we will definitely come back for another stay
April 24, 2013
Rated 5 out of 5 by Rudy77 Location
Best beach in the region.
July 16, 2014
Rated 4 out of 5 by CMR75 Great Stay.
Beautiful facilities, great location. Fitness room was great, pool was great, great umbrella drinks. Housekeepers did a great job & the front desk staff @ check in was great. Only negative was some of the pool staff were rude & some of the front desk staff thru the week were not as helpful/friendly as Monique who checked us in. Overall this place was terrific.
July 13, 2014
Rated 4 out of 5 by JNine Very Nice
The hotel was very enjoyable. Staff at the Mainstay Tavern was great (Nate). The room was great. The only thing negative thing I have to say is the pool was to small.
July 15, 2014
Rated 5 out of 5 by PatrickM Another great experience at Sheraton Sand Key
We’ve enjoyed the Sheraton Sand Key for 6 spring breaks. The staff is fantastic. Special kudos to Jerry at the front desk and Grant at the pool. From the minute we checked in, we felt welcomed back, like a member of their family. Back in 2008, it was Jerry that made our first experience at Sand Key enjoyable, since then, he’s a big reason we’ve been back every year since.
And Grant is a favorite for all ages around the pool. Our daughter Bridget (6), always looks forward to the games and fun that Grant provides.
Great job by everyone throughout the hotel. For anyone who has been to the Sheraton Sand Key, you’ll know how we feel. For those who have not been there, it’s worth entrusting these great people for your next visit to Clearwater.
April 12, 2013
Rated 3 out of 5 by Wendy222 Ok 4th of July Weekend
Me and my family stayed 2 night for 4th of July weekend. I booked the hotel with my SPG points. The hotel was ok. It was dated and could use some updating. The room were small and bathroom even smaller for a family of 4. I think that it's too expensive for what it's worth. We made the best of it. Had a nice time at the pool yet it was very crowded but it was 4th of july. What I did like was that they had activities for the kids at the pool on that day.
July 9, 2014
Rated 5 out of 5 by 4ever Powell Family
My family and friends enjoyed this resort. It was such a joy to be on the private beach and the beautiful view we had. It was a great vacation the food was excellent. I just wish they had recreations for the kids. But overall we loved it.
July 13, 2014
Rated 5 out of 5 by sue63 wonderful holiday visit
everyone of staff from the check in to the maintenance, housekeeping, waitresses were very professional and friendly. Would definitely return
July 12, 2014
Rated 4 out of 5 by NHvacationers Enjoyed Our Stay
We found this hotel to be very clean. The staff was extremely accommodating and very pleasant and professional. Special thanks to Roberta who served us in Rusty's Bistro Reataurant. She was fantastic!!
July 12, 2014
Rated 5 out of 5 by FoxyRoxy The Hotel Staff was Phenomenal
Big Kudos to the staff from front desk all the way to the top at the fitness center at Sheraton Key Resorts they greet you daily by first name with genuine respect! Along with 2 exceptional members of your team Jerry the trivia man and Jane of the peace corps! They made made my stay away from home better than being home! They knew exactly what I needed before I even asked and they always made my long day from work pleasurable! This will be my first hotel of choice when I am in this area!
November 4, 2013
Rated 5 out of 5 by Marley13 Best Spot in Clearwater
The location of the Sheraton Key Sand Resort was ideal. Use of public transportation made going to nearby sites hassle free-don't attempt to park and drive! The staff of the hotel is what made the visit welcoming - their attitude and friendly service was exceptional. I would tell readers that this visit was by far one of my best getaway locations...the views from the balcony on pool side allowed us to see the beach every day! Great place to relax by the beach and go out in evening for a local bite and walk the Pier 60. Short 2 hour drive to Magic Kingdom! Beach and Disney all in a few days. A must stop for your personal bucket list!
August 8, 2013
Rated 5 out of 5 by DelandDi Gulf View Room
We reserved a Gulf View Room, but we received a room where we had to go out to the balcony to see the Gulf. I contacted our vacation planner and the next day, they contacted Carol in Guest Services.
Carol has been with Sheraton for many years and knows how to provide "Excellent Customer Service."
Carol provided us with a different room which met our expectations.
Don't settle for something "standard" when you know you've paid for an "upgraded" room.
Thank you, Carol!
March 5, 2012
Rated 5 out of 5 by BettyLou6121 Better than we expected!
My sisters and I had a great time during our stay. The beach was way bigger and nicer than we expected. Everyone was very friendly.
We made good use of the Jolly Trolley for getting us around.
The weather was our only concern but you have no control over that. It was way nicer in Florida than in South Dakota.
We left for Florida the day the Polar Vortex arrived in SD.
Thank you for a relaxing trip!
January 13, 2014
Rated 3 out of 5 by barbarita need some improvement
The staff is fantastic....food at pool below average and expensive. worse experience:having to pay for lounge chairs on the beach, you should just include a resort fee and stop sub contracting lounge/umbrellas at beach. Intercoastal view is not an intercoastal view, it is a view over the rooftop of the hotel conference area and then the intercoastal, was in room 521. otherwise, very clean, great staff, good sleep.
July 5, 2014
Rated 1 out of 5 by Grammy2010 Front Desk Staff Very Rude
The property is very nice, although the rooms are very small and outdated. The worst part of any visit to this property is the rudeness of the front desk staff...they are very unfriendly, not willing to assist or answer questions and are ALWAYS condescending. Once you get past the check-in process, the rest of your stay will be fantastic. I have stayed here over 10 times and it is ALWAYS the same scenario.
May 31, 2012
Rated 5 out of 5 by SPG2013M Best Place to Book a Hotel @ Clearwater!
[The day @ Check in]
-Fast / Courteous / Accommodating
-Billing was explained
-Pool Wonderful looking
-The Breakfast Buffet, Supurb
-The Room it was little dark (Recommend a little more lighting hooked up to the main switch when you first enter the room)
I was very pleased with everything and enjoyed my stay. I would most def. come back!
May 23, 2013
Rated 3 out of 5 by rediii rediii
Staff was yelling down hallways to one another even though there were Quiet Cards on door handles. Staff also were criticizing other staff in public. Totally unprofessional and should not be tolerated.
July 7, 2014
Rated 5 out of 5 by Guinness1 First Trip to Clearwater Beach
Kudos to Jeanne who welcomed my wife and I. She was able to check us in early, provide a nice upgrade because of our platinum status. The room was very large with views of the tennis courts and waterway to the gulf. Nice seating area, common areas were very nice. Staff was attentive. We loved the location and the size of the resort.
December 9, 2013
Rated 5 out of 5 by SMW22 Great staff
Every single person I came across was friendly and outgoing. They all asked us if we needed anything and were very polite and courteous from check in to check out.
July 7, 2014
Rated 5 out of 5 by LRCooper001 Great hotel in a great location.
Loved our stay at your hotel. The conference went smoothly thanks to your attentive staff.
Will definitely go back.
July 7, 2014
Rated 5 out of 5 by Troy333 Great Hotel Staff Jerry Walters
As a SPG Platinum Member, I stay at a lot of SPG properties. The Sheraton Sand Key blew me away - the property is amazing. And even more Amazing... the front desk staff especially Jerry Walters. Thank you Jerry for making a mini vacation from Orlando, FL a fantastic experience. The BellStaff was also great. I am booked for another stay at this property for the July 4th weekend. Thanks Jerry - job well done.
July 2, 2014
Rated 5 out of 5 by chefwizard best bed EVER!
Can't go wrong with a hotel on the beach. The only 2 negative things were the poor breakfast buffet and the zumba class on the tennis courts at 6:30 am. Blasting bass driven beats right out the balcony window. Not my idea of a good nights sleep.
July 5, 2014
Rated 4 out of 5 by Timetraveller14 Good hotel, great location
Comfortable room but would have liked a refrigerator. Very comfortable bed. Had access to club lounge and enjoyed good breakfast and evening drinks with hors d'oeuvres. Sound carries in club room so evening drinks were not relaxing while families were there. Full marks to waiting staff for asking parents to control children who were running around and liable to get drinks spilled on them. For the comfort of all guests perhaps families could be limited to say, 5-6pm and adults only from 6-7pm?
June 28, 2014
Rated 5 out of 5 by BevKate Clean, Comfortable and Convenient
We stayed here only briefly knowing nothing of the property or Sand Key and found this hotel to be quite nice. Loved the pool and beach area. Room was clean the staff was pleasant... will come back, soon I hope.
December 29, 2013
Rated 5 out of 5 by coach35 Wonderful & Relaxing
What a great and relaxing trip. There were even a couple of conventions staying at the hotel and we never felt crowded or hurried. Roberta and Theresa were excellent servers in the restaurants. The beach was wonderful. Service was great. The next time we want a vacation in the Tampa area, we'll come here.
July 3, 2014
Rated 3 out of 5 by Jimmy14 Disapointed with the room
The staff was outstanding, friendly helpful and proficient in their duties. The room was lacking in complementary refreshment and had the worst view of any hotel room I have stayed in. I expected to see some view of the water in any direction and all I saw was a dirty unappealing roof. I was looking forward to having a balcony to relax on and there was none. My stay was something I won but the accommodations were no prize.
June 30, 2014
Rated 5 out of 5 by JohnnyV Friendliest staff anywhere and amazing beach!
I loved this resort! Before I gush about it, let me start with my one small disappointment...the pool is much smaller than it appears in the pictures. It is still a great pool, but a little small for the number of guests at the resort.
Okay, now for all of the wonderful things...
First, I can't say enough about the staff. They were not just friendly, but astoundingly friendly. I never once walked by a staff member without receiving a very friendly greeting, and whenever I rode the elevator, ate at the restaurant, or otherwise interacted with a staff member, they always made a point to engage me in conversation.
I only ate at the casual restaurant for lunch one day. It was good. The food at the pool grill is fine. Just pizza, hot dogs, chicken fingers, salads. Nothing special, but fine for sitting by the pool. The pool bar is nice and they have good service.
The private beach is fantastic. It is soooooo nice to have a private beach. It is so much less crowded than the public beach and it's the only beach in the area where alcoholic beverages are allowed (at least that is what I heard staff member tell another guest).
June 19, 2013
Rated 5 out of 5 by Melanie Wonderful stay before returning to TPA
We chose to stay at the Sheraton Sand Key Resort after spending 10 days along the Gulf Coast because of it's proximity to the Tampa International Airport yet still being along the beach. Everything was wonderful. We enjoyed the complimentary breakfast and wonderful 'spread' at happy hour that comes with the club room rate. The gym offered a wide range of machines and workout options. Although we didn't eat at one of the restaurants on the property, it was nice to have those options for guests who didn't wish to leave the hotel. The pool and jacuzzi were both very nice with a pool bar and music on Sunday afternoon.
The travel time to TPA was about 40 minutes.
It was an wonderful stay.
May 16, 2013
Rated 5 out of 5 by profmoney service dog
Had my service dog Maggie with me, Staff went out of their way to take care of me and all her needs. I would highly recommend this hotel to everyone.
July 4, 2014
Rated 5 out of 5 by Bessann Great beach access
Absolutely fabulous! We stayed a week and remained on property most of the time. The staff was so friendly and helpful.
April 28, 2013