Rated 5 out of 5 by Celia2009 What a great experience!
It was our first time traveling to Florida. As i was checking in, i mentioned to Andre, who worked at the front desk, that I planned this surprise trip for my husband's birthday, and boy was he surprised! We went out exploring and when we came back to the room in the evening, there was a bottle of chilled champagne and a birthday cake!! how absolutely thoughtful!! loved everything about the hotel, especially the service!! Thank you!!!
October 21, 2013
Rated 5 out of 5 by MagsF Outstanding Service
My husband and I stayed one night at the Sheraton Sand Key Resort to celebrate our Anniversary. We were so pleasantly surprised when we checked in to hear our room was upgraded to a nicer view. When we got to our room the general manager had a chilled bottle of champagne and chocolate covered strawberries waiting for us. It made this short little getaway so special. That kind of service is hard to find today in big resorts and we are so appreciative that Sheraton Sand key still goes the extra mile to give that personal touch. Thank you!
April 15, 2013
Rated 1 out of 5 by ohpoppy totally misrepresented
Picture shows shore close to hotel but is actually 1/4 mile away. One COMPRESSED pool. No fridge or micri but they put me "ON THE LIST" which I never received them since there are not enough of them. They attempt to steer you to use their facilities at a price. Wifi, gym cost you. Room is small..mine overlooked the dumpsters and 10 noisy AC condensers. I've been using points for 12 years but this is the only time I felt I entered the back door. The agent never asked if I enjoyed my stay when I checked out.. Girlscoutdad
July 1, 2013
Rated 5 out of 5 by ASJA Fantastic Experience
I just returned from hosting a group of 25 people at the Sheraton Sand Key Resort. I am confident that I can speak for everyone in the group when I say just how fantastic our stay was. From the moment that each of us checked in, every member of the hotel staff went out of their way to welcome us, inquire as to how they could make our stay any better, and assist with our every need. The recently remodeled weight room and lounge were clean, bright and featured state of the art equipment. The pool and beach were cleaned each day. We went as a group to Rustys for dinner. It was by far the best dining experience which we had during our entire stay in Clearwater Beach. We recommend the Sheraton Sand Key for anyone looking to hold a meeting or a family reunion.
February 8, 2012
Rated 5 out of 5 by Cary5750 Fantastic Place
We had a fantastic time at the Sheraton Sand Key. The hotel staff was kind, friendly and very helpful. The rooms were clean and comfortable. The pool was absolutely fantastic and the hotel grounds were very well kept. We really enjoyed the restaurant options inside the hotel. Very reasonably priced and the live music entertainment really made us feel like we were on an island getaway. The beach near the hotel was a gorgeouse place to watch the sunset. Overall, we loved it and will certainly return again!
August 14, 2013
Rated 4 out of 5 by stephq797 Amazing Staff
We celebrated our anniversary here. They gave us a room with a beautiful view of the bay and pool. Janet (front desk) was incredible. - I would make her my GM if I owned a hotel. She went out of her way to make our anniversary one to remember. We received plenty of room service with complimentary champagne. We couldn't stop ordering the fantastic drinks. The beach is just behind the hotel and fabulous! Only thing I would change about the hotel is it needs updating (including carpet, thin walls, decor etc) .
December 30, 2013
Rated 5 out of 5 by dave1801 location
this hotel has a great location and relaxing pool.
November 12, 2013
Rated 4 out of 5 by bobs45 Evaluations Improve the Product
Carpeting in the hallway of 7th floor was loose and buckled. It appeared to have been repaired at least once. It needs to be replaced. Room carpet needs to be checked out also. The bathroom is tiny and because of its size makes closing the door a noticeable inconveneince. The lack of a sink and vanity inside the bathroom is also a negative. The outside sink would be a plus if there was an inside one as well. The location and staff are excellent and I would recommend this hotel based on those factors.
September 20, 2012
Rated 5 out of 5 by Gruppster Vacation stay Oct 15- 18th
First time in Clearwater- Definitely the place to stay- Great location for SPG owners using star points. Has large pool and own beach. I would highly recommend two restaurants the staff recommended. Just across the street and to the right of the Marriot. One is the Columbian, the other was Backwaters.
October 20, 2013
Rated 5 out of 5 by Savy Sheraton Sand Key / Above & Beyond
As a LIFETIME Platinum and in Quality Control for business I typically only take the opportunity to point out Improvement Opportunities. In this case I want to give "Attaboys" to this property and staff meeting and exceeding all my needs along with extra touches. Examples include great food / helpful staff that have been there for years and know you by name / clean and room renovations...
Keep up the good work!
September 22, 2013
Rated 5 out of 5 by Cari2011 Sheraton Sand Key
We were absolutely thrilled with the Sand Key from the moment Daniel and I arrived. The staff, without exception, were attentive, helpful, cheerful and delightful to deal with.
Nothing was beyond them, and we couldn't have been happier with our stay.
Thank you Bob, Bill, Ann, Mr.Kimball, Jeremy and 'Diamond' Martin for making our stay so very quiet and plesant. For those of you who's name I missed, you nonetheless helped to make our stay so very memorable. Thank you so very much!
January 3, 2012
Rated 5 out of 5 by Chris554 Great Find!
It is rare in these days to be truly treated like a guest in a hotel, even as a platinum guest at another major chain I have been treated poorly often. This Sheraton has the kind of hospitality that leaves you speechless. The employees are very friendly and very helpfull. It seems that everybody is glad you are a guest, and they love being able to help you. If you go to Clearwater this is definately the place to stay, the manager of this hotel has created a true oasis.
May 27, 2012
Rated 5 out of 5 by Natalia07 Hospitality at it's best!
From Brandon at the front desk who was one of the most friendly and engaging front desk agents I've met , to the food, the quality of the room. It was a wonderful experience. You can see that Mr. Kimball is doing an excellent job in ensuring his staff loves the property and it shows in their daily interaction with the guests. Can't wait to come back!
October 2, 2013
Rated 5 out of 5 INCREDIBLE!!!
Our stay was so far beyond our expectations it's hard to describe...and we had pretty high expectations from what we had read! Everyone treated us unbelievably, and the resort itself was...WOW...I don't know what else to say! Yes, it's been there for a while, but it's so well maintained...and the pool area is CONSTANTLY being cleaned and kept immaculate. I read so many reviews about how far away the beach was from the resort...so wrong! I couple minutes of walk and you're there. And, if you're interested in shell hunting, we found some BEAUTIFUL ones without any problem (go in the morning for the best).
We upgraded to a gulf view and the club lounge...highly recommend both! Peggy and Nickie are sweethearts and will spoil you with their service, and also with great recommendations and information about the area, including some great dining experiences.
Will we be back...you can bet on it!!!
September 13, 2013
Rated 5 out of 5 by Click So enjoyable!
Our stay was the best experience we have ever had at a hotel. The facility is great and the staff is wonderful. They are so accomodating and make you feel so welcome. The beach was quiet and serene and food was great in the hotel and at nearby restaurants. The view from our room was so beautiful. We will return.
October 7, 2013
Rated 3 out of 5 by Holidaycheck Staff putting in the minimum
Apart from the fact that the property needs a facelift (starting to look outdated) I found it most striking that the staff, especially at the front desk, was unattentive and only willing to put in the absolute minimum. At no time you had the impression that you were actually welcomed and that staff liked working there. Also, the breakfast buffet was very poor for a Sheraton albeit the price for breakfast also below what you normally pay at a Sheraton.
February 19, 2013
Rated 5 out of 5 by Lautrusz Great Hotel!!!
We had a great stay at the Sand Key Resort. Terrific hotel with a excellent staff and great amenities, including a very good restaurant. Special thanks to Jane at the front desk and to Walter our waiter for the Saturday seafood buffet. We will definitely recommend the Sand Key to friends and family and we're looking forward to our next visit.
September 23, 2013
Rated 5 out of 5 by rmac5 Great Getaway
My husband and I spent 3 days here and if we had extra time, we would have stayed a week. The pool, beach, room, especially the staff - all fantastic. If you are able, upgrade to Club Level - so worth the extra cash. We will definately return.
October 8, 2013
Rated 5 out of 5 by kkaa This hotel bent over backwards to be helpful
We very much enjoyed this stay, check in and out were a BREEZE!! Seriously, the easiest I've ever experienced. Even the reservation process was easy. They have a great staff, always willing to help, they got us extra pillow, towels, even found a fan when asked! (We use it for white noise to sleep at night). Our room was on the ground floor, and we could walk from the slider to the pool/beach. The beach is BEAUTIFUL, and RIGHT THERE!
March 17, 2013
Rated 5 out of 5 by Janise12 Under construction
The current lobby renovation is coming together so nicely. I must say that the staff does such a tremendous job assisting guest ensuring they make it to their destination as we had to take a different way to get to our room. There was a bellman person right outside the elevators directing people. Little things like this are important. Great job and I'm looking forward on returning to see the end result of your lobby renovation.
December 19, 2012
Rated 5 out of 5 by Ed14 This hotel has a great service and very clean
Hotel is well kept; staff was very helpful. There are 3 restaurants inside the hotel; each one serving at different times of the day offering specialty foods, brunch, and snacks.
Pool was very clean and lots of chair available for relaxation.
October 5, 2013
Rated 3 out of 5 by tomrossi77 Beach location on a budget
The location is really incredible. You have easy access to a wonderful beach. The pool isn't very big so keep that in mind if you go in high season. Their are plenty of pool-side chairs which is really nice.
The major problem I had was with the noise. Even though we had some SPG status, we were on the first floor near the front desk and it was LOUD. We were hoping to have some restful nights, but that didn't happen.
April 9, 2013
Rated 3 out of 5 by kelly510 great beach
The SPG service assistant was amazing. we made last minute changes to our reservation, checking in a day early. When we checked in, the gave us a terrible room and never asked what SPG amenities we preferred. next day we requested another room, they did accomidate, but it seemed like a problem. at one point i went to the front desk to ask a question and i received the rudest response. I believe it was a manager as well. I am at a hotel every week, 9 times out of 10 at a sheraton. They are typically wonderful. This staff leaves you feeling very disappointed. it always felt like every question was a bother. i realize it was crowded, but it seems like those at the front desk should be comfortable in those situations. Personally, that truly helps overcome any disappointments you may have. The pool area was very small and challenging to get around. The beach was amazing. thank you.
April 8, 2012
Rated 5 out of 5 by Deere13 Great food, staff and overall stay.
We stay at the Sheraton Sand Key frequently and are never disappointed. The food is always fabulous - compliments to the F&B Director. Your associate "Dave" at the pool deck is the best - he is always so helpful and happy - we love it when he is there. Also, our server Ryan at Rusty's was great. Thank you for a great visit.
September 3, 2013
Rated 5 out of 5 by Maureen99 Relaxing stay
Thank you for a wonderful stay. Excellent check in with a woman with shoulder length blond hair and glasses. Our room had a view of the tennis court and ocean-very quiet :). The room was clean. The bathroom is similiar in size to a half bath- small, with a tub/shower and low toilet. I am an educated consumer, and overall this hotel was the best for the area. AMAZING fitness center!!!
June 25, 2013
Rated 5 out of 5 by Diddle01 Much more than expected!!
The resort was fantastic! Location: quiet and relaxing, but close to everything exciting. Room: The only thing better would be a second lounge chair, otherwise the room was great. It was clean as a whistle and roomy enough for 2 adults. Staff: I have never met a more friendly staff. Room service and housekeeping were super! We ordered a large pot of starbucks coffee every morning and it was a great price and quickly delivered! Restaurants: The resort had 4. Magnificent. Prices and types for all. There was a great bar at the pool and restaurant there too! Stuff to do: We were planning on paddle boarding and snorkeling, but the weather did not allow it. But it did allow a couple days of laying on our own cabana areas, cushioned chaise loungers by the ocean with a food and drink cart that came by frequently!
We give this resort a 2 thumbs up and would refer everyone to it! Great time and great people!
March 9, 2013
Rated 5 out of 5 by AngelSINY Relaxation on cruise control
Sheraton Sand Key Resort, is THE SPOT in Clearwater Beach, Tampa FL. GREAT staff at the front desk I like to specially thank Katie, thanks for your patience and your kindness. Also Penny at the Club Level you rock great 411. Sunny all week gorgeous sunset and breathes taking amenities. A blown away location loved it with wife and two daugheters.
August 3, 2013
Rated 5 out of 5 by Fsouena Great hospitality!!
The best 2 day getaway ever! Even had chocolate dipped strawberries waiting for us in the room to celebrate the surprising arrival of daddy! Lived the fact that we could still enjoy the pool all day, even after check out, and be able to take showers in the gym locker rooms after that! Thank you for letting us enjoy every single moment there!
August 1, 2013
Rated 5 out of 5 by drcindyrx Best beach hotel!
Went here to relax and hang out on the beach. This hotel was great! We arrived at 8am and our room was ready and exactly what I had requested. When I checked out they even offered to hold our luggage and advised they could provide a place to change and shower if we wanted to spend the day at the beach ... how nice! PS - you have to rent a cabanna at the beach - it was great!
July 30, 2012
Rated 4 out of 5 by CanuckTraveler What a location!
Spend as much time as you can enjoying the beautiful beach and pool area here. The rooms are dated but the sunsets are stunning if you get the right room. The lounge was great and the staff was very friendly. Parking was an issue as they were having a conference when I was there but I was still able to get a spot. Some great restaurants are within walking distance as well.
February 9, 2013