Rated 5 out of 5 by Dan0591 Great for business meetings
Very well-managed and well-maintained hotel. Hotel has both large and smaller meeting rooms with excellent food & beverage quality/service. WIFI provided by hotel has capacity issues at times. Hotel staff provided excellent support in meeting rooms. Guest rooms have been recently refurbished and are very clean, but mattresses seemed too soft . Staff was very helpful and professional.
March 21, 2015
Rated 5 out of 5 by Diamond3291 Excellent Location/views
We just stayed for five days at this resort. Pool and beach are beautiful. Location is very convenient to many restaurants as well as other beautiful beaches and day trips. We had use of the club rooms. Staff was wonderful, nice selection of drinks, snacks, view. Can't wait to come back.
March 20, 2015
Rated 5 out of 5 by Joe40 Joe T March 2015 Review
Always look forward to returning to Sheraton San Key. This visit was for our annual Department Meeting which I have hosted at your facility several times before. We had approximately 30 in attendance and all were well pleased with the quality of meeting facility, rooms, food, service, amenities on grounds and surroundings. From the time that we book the meeting with Susan Blair to the time we bid your pleasant and memorable staff goodbye until next time we have and excellent experience. Thank you. Bye for now.
March 16, 2015
Rated 5 out of 5 by JAPDPM Great first impression..
Special thank you to Pam S. in reservations- she made this reservation happen for us last minute..greatly appreciated! Great first impression and genuine hospitality from Jane H. at the front desk...Courtney at FD, pleasure speaking with you too.
February 26, 2015
Rated 2 out of 5 by Rachel36371 Unclean Bathrooms in rooms
Room was clean, wallpaper not hung well.
Bed linens were nice and carpet appeared to be new.
Bathroom was not very clean. Tile cove base was very dusty/dirty. Looks like they hadn't been cleaned in over a month. The corners were also dirty. Dead bugs in light fixture. Bathroom door handles were worn and dirty. Light switch for bathrooms were also dirty and gross. Also found a hair stuck on the tile wall in the shower that was there when we checked in. Have some photos of the dirt to share. Would have expected more when spending $300+ a night.
February 23, 2015
Rated 5 out of 5 by BIGCBY Great Location
Not only is the Sheraton sand key a great location, the staff is outstanding.
February 8, 2015
Rated 5 out of 5 by gpete Had a great stay
We had a great stay. The hotel staff was polite and considerate. The hotel was very clean and had the most comfortable beds.
February 5, 2015
Rated 4 out of 5 by Vincos NO-FRILLS FLORIDA
OVERALL IMPRESSION: The relatively high rates and glorious photos on the website led me to believe that this would be a top-class aspirational resort when, in reality, it is more a mid-range, solid comfort but definitely no-frills Sheraton of yore. Pool food served in styrofoam with plastic utensils kind of says it all. Don’t expect glamour or silver service!
SPG RECOGNITION: Lacking. Although I was upgraded to a full-frontal ocean view, it was very much a standard room. Both through my Starwood Ambassador and by filing a Your24 (which was confirmed), I advised my 1:00PM arrival time but the room was not ready upon arrival. Later in the day a lovely snack amenity was delivered. Access to the very spartan and generally unattractive Sheraton Club where they do a very nice open-bar cocktail hour with hot snacks and a just-passable continental breakfast.
THE ROOM: there has been an obvious “spruce-up’ recently completed (new soft furnishings, flat-screen) but the feel is still very much old-school Florida family motel…especially the bathroom. Small balcony with seating.
LOCATION: Across the bridge from Clearwater beach proper on Sand Key…directly on a magnificent snow-white sand beach.
EXCEEDED EXPECTATIONS: One of the best-situated resorts in the area as most others are not directly on the beach.
DID NOT MEET EXPECTATIONS: In general, the attitude of the largely “mature” staff was not in line with current Sheraton service expectations. I was particularly negatively impressed by the concierge staff. No one at the front to open car doors or assist with unloading of baggage and even as I entered - lugging my own bags - a group of three porters stood by but none offered any assistance. It was the same on check-out. Further when I asked the approximate cost of a taxi to the airport, I received a blunt “dunno!”
ONE THING TO KNOW: This property would be more appropriate for a family holiday ( lovely pool), conventioneers or Spring-breakers than as a romantic getaway or aspirational resort experience.
February 4, 2015