He came, he left, he came back. A chance meeting at a wedding led Casey Crowley back into the hospitality industry and to a dynamic career with Starwood. More
What We Believe: A Higher Degree of Understanding
Service is a shared experience. We all feel the need to belong, to be understood, and feel welcome. A sense of familiarity puts us at ease, and we’re drawn to comfortable, relaxed and familiar surroundings. At Sheraton, the sense of warm, comforting connections that we create for our guests develops out of our own personal understanding and individual awareness of how we ourselves would like to be treated. Our service touch is personal, respectful and sincere.
It’s all about relationships
At Sheraton, the service experience is something that’s shared between people.
We get to know our guests as individuals and are genuinely interested in who
they are and what they like. Our abilities to understand and anticipate our
guests’ needs allow us to create personal, meaningful and emotional
relationships with them. They, in turn, feel more connected and enjoy a sense
of belonging. Every interaction is an opportunity to deepen our understanding
of guests and is a chance to make someone feel special, understood and welcome.
Nothing could be more gratifying.
Come as you are
Sustaining a genuinely warm, comfortable and connecting environment requires
the attention of a dedicated and talented team with a passion for people and a
desire to grow, improve and succeed. All of our Sheraton associates are highly
effective people, who, through their own self-awareness and understanding, are
capable of accepting others for who they are and making them feel comfortable
and welcome.
Every guest is different, with separate needs and special requests. What is uncompromising is our commitment to serve everyone with the same high level of empathy, respect and understanding. From our guests, to our co-workers, friends and family, we strive for genuine and emotional connection. Our credibility and reputation for providing great service is earned one relationship at a time.
If you feel you share our values, you might make a great fit for a position with Sheraton. We encourage you to search for current job openings.